By year
Owner complaints about Highland Ridge FW vehicles peaked at 4 in 2019
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Highland Ridge FW
The complete NHTSA record for Highland Ridge FW vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Highland Ridge FW recalls are filed by Highland Ridge RV, part of Highland Ridge Fw.
Owner complaints in the last five years1120 on file in all, across 12 models
Recall campaigns224 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations010 service bulletins
Components
Structure draws the most owner complaints about Highland Ridge FW vehicles, 22% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Open Range has the most complaints of any Highland Ridge FW model
Every Highland Ridge FW model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Open Range | 2015 to 2023 | 7 | 0.0 | 9 | 0 |
| Highlander | 2015 to 2020 | 5 | 0.0 | 10 | 0 |
| Open Range 3X | 2015 to 2026 | 2 | 0.0 | 4 | 0 |
| Mesa Ridge | 2022 | 2 | 0.0 | 0 | 0 |
| Light | 2015 to 2020 | 1 | 0.0 | 6 | 0 |
| Mesa Ridge XLT | 2021 to 2023 | 1 | 0.0 | 5 | 0 |
| Open Range Roamer | 2021 to 2023 | 1 | 0.0 | 5 | 0 |
| 3X | 2016 | 1 | 0.0 | 2 | 0 |
| Silverstar | 2018 to 2023 | 0 | None | 7 | 0 |
| Silverstar XLT | 2022 to 2023 | 0 | None | 3 | 0 |
| Residential | 2015 | 0 | None | 1 | 0 |
| Silverstar Limited | 2021 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Highland Ridge FW product
- 25V-054 Feb 4, 2025
Tire size listed on the vehicle certification label is incorrect
Equipment · 89 vehicles - 24V-299 Apr 29, 2024
LED backlight circuit board in the cooktop range may fail, causing the board to overheat
Equipment · 681 vehicles - 22V-573 Aug 4, 2022
Electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation
Structure · 2,448 vehicles - 22V-303 May 5, 2022
Quick disconnect fittings in the LP gas system may be cracked, causing a gas leak
Equipment · 2,362 vehicles - 21V-686 Sep 2, 2021
Regulator may fail, causing an increase in propane pressure
Equipment · 1,157 vehicles - 21V-430 Jun 4, 2021
Regulator may fail, causing an increase in propane pressure
Equipment · 3,072 vehicles - 21V-179 Mar 16, 2021
Saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak
Equipment · 2,906 vehicles - 20V-338 Jun 9, 2020
Adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the…
Visibility and wipers · 80 vehicles - 18V-074 Jan 29, 2018
Federal Label on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5100lbs when the correct GAWR is 4400lbs
Equipment · 84 vehicles - 17V-697 Nov 3, 2017
Safety chains on these vehicles may be rated for a Gross Vehicle Weight Rating (GVWR) of 7,600 lbs, however the trailer has a GVWR of 11,700 lbs
Structure · 118 vehicles
Source: NHTSA ODI recalls file.