Model year

2021 Highland Ridge TT Mesa Ridge

Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 5, 2021 to Aug 5, 2021.

Recall campaigns covering this model year36,591 vehicles or units across those campaigns
Owner complaints1Close to the median 2021 trailer
Severity index0.02021 trailers average 7.7
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2021 Highland Ridge TT Mesa Ridge peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Highland Ridge TT Mesa Ridge name tires

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2021 Highland Ridge TT Mesa Ridge

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Highland Ridge TT Mesa Ridge
CampaignFiledSubjectComponentVehiclesRemedy
22V-303May 5, 2022Quick disconnect fittings in the LP gas system may be cracked, causing a gas leakEquipment2,362Part replacement
21V-686Sep 2, 2021Regulator may fail, causing an increase in propane pressureEquipment1,157Part replacement
21V-430Jun 4, 2021Regulator may fail, causing an increase in propane pressureEquipment3,072Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Highland Ridge TT Mesa Ridge

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Aug 5, 2021Failure Jul 23, 2021Brighton, MITires

    ST225/75/R15. This happen on our new Jayco Ridgeline Light 5th wheel. We ourmaiden voyage with only 50 miles on trailer. We drove home from General Rv to our Brighton home and on our first trip only 20 miles from on home on US 23 total blow out. If you go on Fb and search group Michigan RV camping. Here is another story of the castle rock tires. We traveled to the UP, then to Grayling over a 10 day period. Our 4 hr trip to the UP turned into 7 1/2 when a tire on the passenger side of our 2016 Sandpiper blew, taking out the tire & the paneling above the tires. We called a tow truck, they quickly came & put on our spare. We got back in our truck & on our way, & no more than 5 mins later the 2nd tire on the passenger side blew. Called another tow (luckily found one considering it was 5 PM on a Friday night). He brought a tire & rim, & we smartly followed him back to his store to also replace our spare just in case. Fast forward 6 days & we began our journey to Grayling. 27 mins from St Ignace, a tire on our DRIVER'S side blew. Total disbelief. Managed to find correct tools after awhile & changed to our spare we had, thank God we'd replaced it! Hubs checked the 2nd tire on the driver's side, only one that hadn't blown, and after looking on the inside of the tire, found it was ready to blow also (bulges etc.). Seriously. So we drove extraordinarily slow into Saint Ignace & replaced the last tire on the trailer.After getting home, we took the camper to get all original rims put back onto the new tires etc. Hubs took in one of the blown tires, and the tire specialist, without even looking at the tire, said, "let me guess, you have Castle Rock tires that blew?" Come to find out, not only do you pay 65 grand for a cheaply built camper, manufacturers also put Chinese made tires that are poorly & weakly built with inadequate materials on it. The specialist told us he has seen dozens of blow outs from these tires on campers! Some must be done before a death happens!

    NHTSA complaint 11427937
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 23-090 Apr 6, 2023 · Service Bulletin/Repair Instructions
    Slide Out Crack - Standard Repair Instructions
  • SRP 22-070 May 26, 2022 · Service Bulletin/Repair Instructions
    Standard repair Instructions for DOOR SIDE SLIDEOUT BOX WITH EXACT SLIDE OUT MECHANISM. Repair prevents slide out from getting stuck while extending and retracting.
  • SRP 22-046 Feb 22, 2022 · Service Bulletin/Repair Instructions
    INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”
Source: NHTSA manufacturer communications files.