Complaints over time
Complaints about the 2019 Hino 338 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Hino 338
Other, diesel, built in United States. Owner complaints on file from Apr 21, 2026 to Apr 21, 2026.
Recall campaigns covering this model year168 vehicles or units across those campaigns
Owner complaints1Below the median 2019 other
Severity index0.02019 others average 8.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2019 Hino 338 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2019 Hino 338
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-399 | May 29, 2019 | Displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed | Equipment | 68 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Hino 338
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 21, 2026Failure Feb 19, 2026500,050 milesBrooklyn, NYUrea injection system (def)
The contact owns a 2019 Hino 338. The contact stated that while his driver was driving 45 MPH, the vehicle went into LIMP Mode and failed to exceed 5 MPH while driving with the check engine warning light illuminated. The vehicle was pulled over to the side of the road and turned off. The vehicle was restarted, but the failure persisted, and the vehicle was turned. The vehicle was towed to the dealer, where it was diagnosed and determined that the after-treatment system had failed and was the cause of the failure. The contact was informed that the after-treatment system needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately three days later. The vehicle was taken back to the same dealer, where it was determined that the after-treatment system needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500,050.
NHTSA complaint 11732695
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 167-T2406-2 May 15, 2024 · Service Bulletin/Repair Instructions
This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case. - 167-T2406-1 May 17, 2024 · Service Bulletin/Repair Instructions
After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review. - 167-T2301-2 Jan 5, 2023 · Service Bulletin/Repair Instructions
DX3 VEHICLE SPEED AND CRUISE SETTINGS. TT-23-006 - SB-15-007 Jan 9, 2015 · Service Bulletin/Repair Instructions
The following is to inform you of the caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. Hino 300 Series with Transmission (MZZ6F) From June 2011 production. - SB-15-005 Jan 9, 2015 · Service Bulletin/Repair Instructions
The following is to inform you of the above caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. HINO 300 series with engine. Hino 300 Series with Transmission (MYY5A) from Jun…
Source: NHTSA manufacturer communications files.