Sedan, 4x2, built in Japan. Owner complaints on file from Feb 22, 2018 to Nov 12, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-315 | Apr 18, 2019 | Internal components may corrode and cause the water pump to fail | Equipment | 1,082 | Part replacement |
| 18V-921 | Dec 20, 2018 | Previous software remedy may have been incomplete | Electrical system | 1,082 | Software update |
| 18V-068 | Jan 25, 2018 | Fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power | Electrical system | 471 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA (877-418-8323, LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO THE SAME DUBLIN HONDA DEALER WHERE THE WATER PUMP WAS REPLACED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK POWER SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
NHTSA complaint 11279670TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. KEN HARVEY'S DUBLIN HONDA (6300 DUBLIN BLVD, DUBLIN, CA 94568) CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 11257802THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
NHTSA complaint 11074217Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.