Complaints over time
Complaints about the 2021 Honda Clarity peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Honda Clarity
Sedan, plug-in hybrid, 4x2, built in Japan. Owner complaints on file from Dec 29, 2020 to Sep 19, 2024.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints3Below the median 2021 sedan
Severity index33.32021 sedans average 7.9
First 24 months1Complaints in its first two years
Components
33% of complaints about the 2021 Honda Clarity name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2021 Honda Clarity
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Honda Clarity
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Sep 19, 2024Failure Sep 3, 2024San Diego, CAAdaptive cruise control, Automatic emergency braking, Warnings
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
NHTSA complaint 11615319 - Filed Jul 25, 2023Failure Apr 19, 2023Ashland, ORElectrical system, Steering, Vehicle speed controlCrash
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
NHTSA complaint 11534428 - Filed Dec 29, 2020Failure Dec 20, 2020400 milesPleasant Valley, NYEngine, Power train
THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT
NHTSA complaint 11385537
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- A21100B Jan 29, 2022 · Service Bulletin/Repair Instructions
ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty compon… - A21100B Jan 4, 2022 · Service Bulletin/Repair Instructions
ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty compon…
Source: NHTSA manufacturer communications files.