Complaints over time
Complaints about the 2017 Honda CMX500 peaked in 2018, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Honda CMX500
Motorcycle, gasoline, built in Thailand. Owner complaints on file from Nov 14, 2018 to Nov 14, 2018.
Recall campaigns covering this model year144k vehicles or units across those campaigns
Owner complaints2Close to the median 2017 motorcycle
Severity index0.02017 motorcycles average 8.5
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2017 Honda CMX500 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2017 Honda CMX500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-500 | Jul 30, 2026 | Handlebar lock screw may loosen and detach | Steering | 43,913 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Honda CMX500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Nov 14, 2018Failure Nov 14, 20188,028 milesDenton, TXElectrical system
THE ORIENTATION OF THE HORN BUTTON AND TURN SIGNAL IS DIFFERENT THAN ANY OTHER MOTORCYCLE AND IS DANGEROUS TO THE OPERATOR WHEN TRYING TO USE THE TURN SIGNAL OR THE HORN.....WHEN NEGOTIATING A CORNER.....
NHTSA complaint 11151612 - Filed Nov 14, 2018Failure Jun 1, 20181,000 milesPasadena, MDElectrical system
THE HORN BUTTON IS IN A NON-STANDARD PLACE. EVERY BIKE I'VE RIDDEN FOR THE LAST 25 YEARS THE HORN BUTTON IS BOTTOM LEFT CONTROL, WHILE THE TURN SIGNAL SWITCH IS ABOVE IT (MIDDLE POSITION). EVEN IN TRAINING CLASSES (MSF FOR SURE) THEY TEACH YOU WHERE EACH CONTROL IS LOCATED, AND THEY ARE STANDARDS FOR ALL BIKES SO YOU CAN ALWAYS KNOW WHERE TO REACH THEM WITHOUT LOOKING, AND KEEP YOUR EYES ON THE ROAD. ON MY '17 HONDA REBEL, THEY HAVE DECIDED TO SWITCH CONTROL POSITIONS FOR NO APPARENT REASON. I FEEL THIS REPRESENTS A TREMENDOUS SAFETY HAZARD, AS I'VE ALREADY ENCOUNTERED SITUATIONS WHERE I NEEDED TO WARN OFF A VEHICLE FROM ENCROACHING IN MY LANE, AND MY THUMB IMMEDIATELY REACHES FOR THE LOWER BUTTON BUT INSTEAD OF THE HORN SOUND, I'M JUST HITTING THE TURN SIGNAL SWITCH INSTEAD. I REACHED OUT TO HONDA SEVERAL MONTHS AGO AND HAVE NEVER RECEIVED A RESPONSE. ON THE ASSOCIATED HONDA REBEL FORUM MANY PEOPLE COMPLAIN ABOUT THIS AS WELL, AND I KNOW SEVERAL PEOPLE HAVE EVEN TRADED THEIR BIKES IN BECAUSE OF THIS SIMPLE ISSUE. TO ME THIS WOULD BE THE EQUIVALENT OF MOVING THE HORN IN AN AUTOMOBILE FROM THE CENTER OF THE STEERING WHEEL TO SOME SMALL SWITCH NEAR THE RADIO. NOBODY COULD REACH THAT IN AN EMERGENCY. THIS HAS BEEN AN ONGOING CONCERN OF MINE ALL SUMMER THE MORE FREQUENTLY I RIDE MY BIKE. I'VE THOUGHT OF REPLACING THE SWITCH WITH AN OLDER MODEL IN THE CORRECT POSITION BUT WANT TO REACH OUT TO AS MANY AGENCIES AS POSSIBLE FIRST AS I BELIEVE THIS SHOULD BE A PROBLEM FOR HONDA TO ADDRESS. CAN SOMETHING BE DONE TO CORRECT THIS FAULT? THANKS FOR YOUR TIME.
NHTSA complaint 11151380
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
11 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- ONLKJ307302019 Jul 30, 2019 · Service Bulletin/Repair Instructions
Followup Notice - In May 2018, we notified you of an Emission Recall involving the EVAP canister charge hose on your 2017 or 2018 CMX300/A or CMX500/A - Rebel motorcycle. At the time, we advised owner's of the following: Honda has determined that a defect r… - Customer Letter Jul 17, 2018 · Service Bulletin/Repair Instructions
Customer letter - Honda has determined that a defect related to emissions regulations exists in all model 2017, and certain model year 2018 Honda CMX300/A and CMX500/A - Rebel motorcycles. The fuel vapor permeation of the EVAP canister charge hose exceeds t… - MCMFS07122018901 Jul 12, 2018 · Service Bulletin/Repair Instructions
Dealer message - Please be advised that repair parts for this campaign are now available on open order with a line item restriction of one. - Customer Letter Jul 17, 2018 · Service Bulletin/Repair Instructions
Customer letter - Honda has determined that a defect related to emissions regulations exists in all model 2017, and certain model year 2018 Honda CMX300/A and CMX500/A - Rebel motorcycles. The fuel vapor permeation of the EVAP canister charge hose exceeds t… - MCMFS07122018901 Jul 12, 2018 · Service Bulletin/Repair Instructions
Dealer message - Please be advised that repair parts for this campaign are now available on open order with a line item restriction of one. - EMISSION RECALL Jun 14, 2018 · Service Bulletin/Repair Instructions
Service bulletin - Honda is launching an EMISSION RECALL of all 2017, and certain 2018 CMX300/A and CMX500/A motorcycles to replace the EVAP canister charge hose with an updated part. The canister charge hose exceeds the federal fuel vapor permeation standard. - CMX300-500 May 25, 2018 · Service Bulletin/Repair Instructions
Service bulletin - Honda is launching an EMISSION RECALL of all 2017, and certain 2018 CMX300/A and CMX500/A motorcycles to replace the EVAP canister charge hose with an updated part. The canister charge hose exceeds the California and federal fuel vapor pe… - MCMCa05252018901 May 25, 2018 · Service Bulletin/Repair Instructions
Dealer message - The Service Bulletin in support of the EMISSION RECALL for model year 2017 and 2018 CMX300 and CMX500 - Rebel motorcycles to replace the EVAP canister charge hose is posted on iN. - MCMNF05142018901 May 14, 2018 · Service Bulletin/Repair Instructions
Dealer message - Honda is launching an EMISSION RECALL on model year 2017 through 2018 CMX300/A (AC type*) and CMX500/A (AC type*) motorcycles to replace the Evaporative Emission Canister Charge Hose. The fuel vapor permeation of the Evaporative Emission Ca… - EMISSION RECALL- May 14, 2018 · Service Bulletin/Repair Instructions
Service bulletin - Honda is launching an EMISSION RECALL on model year 2017 through 2018 CMX300 (AC type*) and CMX500 (AC type*) motorcycles to replace a defective Evaporative Emission Canister Charge Hose. The fuel vapor permeation of the Canister Charge H… - A15060D Aug 3, 2017 · Service Bulletin/Repair Instructions
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull i…
Source: NHTSA manufacturer communications files.