Complaints over time
Complaints about the 2021 Honda CMX500 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Honda CMX500
Motorcycle, gasoline, built in Thailand. Owner complaints on file from May 13, 2022 to May 13, 2022.
Recall campaigns covering this model year272k vehicles or units across those campaigns
Owner complaints1Close to the median 2021 motorcycle
Severity index0.02021 motorcycles average 5.8
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2021 Honda CMX500 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2021 Honda CMX500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-500 | Jul 30, 2026 | Handlebar lock screw may loosen and detach | Steering | 43,913 | Part replacement |
| 21V-382 | May 24, 2021 | Rear reflector lens may not reflect brightly enough | Lighting | 28,528 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Honda CMX500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 13, 2022Failure Aug 5, 2021El Paso, TXEngine, Fuel/propulsion system
My 2021 Rebel CMX500A started stalling while I try to maintain a steady speed at around 1.2k miles. Despite me holding the throttle steady the bike erratically speeds and slows when I reach 2nd gear before eventually stalling out. All electronics keep working and no warning lights on the dashboard came on until the engine would stall at which point the oil light comes on because the engine is no longer running. Once the bike stalls out it will sputter but not turn over if I try to turn it on. I can only turn it on by revving but then it will keep stalling even if with the clutch pulled in unless I consistently keep revving which is very dangerous in traffic. After about 5 minutes of constant revving while riding the problem goes away and won’t happen again until the bike sits for approx. over 12 hours. I tried taking the bike to the dealer when it first happened but they had a 2 month waiting list and as my only vehicle at the time I couldn’t afford to bring it in. After finding many others online with a very similar problem who said shops weren’t able to find a problem when they took their bikes in they recommended I use seafoam. I used just a capful in a full tank of gas and the problem stopped for that full gas tank and one full gas tank after without seafoam. But by the second gas tank I filled without seafoam the problem started again. Afterwards I started putting one capful of seafoam every other gas tank and the problem went away for the time being. Once I finished the bottle of seafoam at around 2.5k miles I tried running the bike without it and it was working until around 4k miles when again the problem came back. At this point I took it to the dealership despite the waiting list since I now have another car but they’re warning me that, since the bike is currently running because of the seafoam, even though they believe it is the throttle body, if they cannot find a problem or Honda refuses to cover the work under warranty I will be stuck with the bill.
NHTSA complaint 11464444
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.