SUV, hybrid, 4x2, built in Canada. Owner complaints on file from May 10, 2023 to Sep 4, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-366 | Jun 4, 2026 | When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach | Tires | 1,048,613 | Part replacement |
| 24V-763 | Oct 14, 2024 | High-pressure fuel pump may crack and leak fuel | Fuel system | 720,810 | Part replacement |
| 24V-745 | Oct 3, 2024 | High voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark | Electrical system | 98 | Part replacement |
| 24V-744 | Oct 3, 2024 | Steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the… | Steering | 1,693,199 | Part replacement |
| 23V-588 | Aug 17, 2023 | Electronic transmission may have been improperly manufactured, which can result in a loss of drive power | Powertrain | 19 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
116 complaints on file, page 1 of 6.
Car completely shut down with every warning light going off. Before 95,000 the head gasket blew with zero warning signs! All the warning lamps came on only the day the car totally stopped working. No prior warning or signs before.
NHTSA complaint 11762270I was driving my 2023 Honda CRV Hybrid on the [XXX] on Sunday, XXX. 5 minutes prior to reaching the interchange where the [XXX] connects to the [XXX], all of the lights on my dashboard flash on, but the car was still running. I got onto the [XXX] and prior to reaching the [XXX] exit, my car suddenly stops accelerating at full power. As I push on the accelerator, I can barely move my car. I pull over to the side of the highway and put my car in park. Quietly panicking (not to stress out my [XXX] old who was sleeping in the backseat), I put my car back in drive and see that I can slowly move forward. I get back onto the freeway and exit via the [XXX] exit. There is a park right there so I slowly circled around until I found a spot to park my car. I called AAA and they came and tested my battery and said there weren't any issues. They advised me not to drive my car anymore and called a tow, and brought my car to the Honda Dealership back near me home 45 minutes away. The dealership was closed, but they called me on Monday and said they would need to diagnose my car. I preferred that my mechanic take care of my car, so I had my car towed there instead. The issue he diagnosed is provided in the screenshots: "P2101 Electric Throttle Control System (ECTS) Malfunction". Both my mechanic and I looked online and there seems to be an open investigation into this (NHTSA ID 11556108) and when you look online, there are MANY other owners complaining about the same thing happening, some with much less miles on their car than mine. There is clearly an issue and something needs to be done. Having your car all of a sudden slow down drastically while driving on an extremely busy [XXX] highway with a [XXX] in your backseat was terrifying. Please investigate this further, I know I'm not the only one who has experienced this with the same model of car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11761629The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the message "Engine Overheating Do Not Drive" displayed, and a red Check Engine warning light illuminated. The contact smelled smoke and observed smoke coming from the interior vents. On each occasion, the contact pulled over safely, turned off the vehicle for nearly an hour, and then restarted the vehicle. The vehicle was taken to a dealer, where it was diagnosed that the head gasket had failed with potential engine damage, and the head gasket and engine needed to be replaced. The vehicle was not repaired. The contact associated the failure with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 193,000.
NHTSA complaint 11760450The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "Engine Temperature Too Hot" message was displayed on the instrument panel within 5 miles of driving. The dealer was alerted to the failure, and the contact was instructed to bring the vehicle back to the dealer. The vehicle was taken to the vehicle the following day and another message "Avoid Acceleration and High-Speed Engine Temperature Near Limit" was displayed on the instrument panel. A diagnostic test was performed, and the contact was notified of a head gasket leak in cylinder #1, and that the head gasket needed to be replaced. The contact contested that the vehicle was never test driven once the initial repairs were performed and believed that the dealer was aware of the issue prior to returning the vehicle. The dealer maintained that the fault was not on the dealer and the vehicle remained with the dealer. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 79,276.
NHTSA complaint 117569062023 Honda CRV hybrid bought from dealership in Clarksville, Indiana. at 63,000 miles the head gasket blew causing major damage. Regular maintenance and oil changes done. Technician said the component just failed for no known reason and exploded. Repair priced at $5300 Honda Corporation refusing to provide any assistance. Research shows many people having same issues of blown head gaskets at only around 60,000 miles of CRV Hybrid.
NHTSA complaint 11756315i was driving my 2023 crv hybrid which is well maintained and has only 73200 miles i was only driving it for 10 min when the cylinder gas kit has blown out and vehicle went into limp mode and power has dropped luckily no one was behind and i pulled over.
NHTSA complaint 11753541My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.
NHTSA complaint 117466402023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under NHTSA recall 24V-744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
NHTSA complaint 11745935Car lost power with catastrophic engine failure with no warning as I was turning into a busy intersection with oncoming traffic. Had it towed 3hrs to Southaven Honda.indicated it was a blown head gasket . They said it loosing power was warning sign. No warning lamps prior to the incident. The vehicle was in the dealership two weeks before and there was no indication from the dealership that I was low on coolant or it was degraded.
NHTSA complaint 11733478Urgent Safety Concern – 2023 Honda CR-V Hybrid Engine Defect: I am writing to report a serious safety concern involving my 2023 Honda CR-V Hybrid related to a manufacturer defect that has not been properly resolved. My vehicle experienced an issue where engine oil leaked into the engine and spark plugs due to a defect. As a result, I received a critical dashboard warning instructing me to “stop vehicle immediately.” This created a dangerous situation and placed me at risk while driving. Although the issue was later identified as a manufacturer defect, it was not properly addressed when I initially reported engine shaking concerns in 2025. The problem escalated over time and ultimately led to this failure.Despite attempts to repair the vehicle, I continue to experience engine-related issues, including ongoing shaking. I have made multiple efforts to resolve this through the dealership and American Honda, but my concerns have not been adequately addressed.This vehicle is my only means of transportation, and the unresolved defect presents a continued safety risk not only to me but potentially to other drivers. I am concerned that similar issues may be affecting other 2023 Honda CR-V Hybrid vehicles. I am requesting assistance in reviewing this matter as a potential safety issue and ensuring appropriate accountability and resolution.
NHTSA complaint 11730901Loss of power and control of vehicle after getting several malfunction errors on instrument panel. Vehicle estates that several safety controls are switched off until problem is resolved. Eventually vehicle resets itself and works fine for weeks.
NHTSA complaint 11697059Sunroof exploded while driving with glass being thrown on my wife's head
NHTSA complaint 11670564When turning on a curve the steering locks up/sticks for about 2 or 3 seconds and then it unlocks. When it locks up I could unlock it by using a bit of force to unlock/unstick it before it does by itself. I took to dealer and they say I need the whole steering rack. I have done research on this issue and I saw lots of 2023 crv owners are reporting the same issues. There is a recall to replace steering spring and to lubricate. But this recall issue is affecting cr-v whole rack and it should be in the recall. Honda did not make the steering properly and its causing many steering issues. There should be a recall on all steering issues. I currently have to drive my car with this issue because I don't have $4k for a new rack which is what they told me at dealer it cost. My crv is less than 2 years old and I should not be experiencing a issue like this and operating this vehicle which is not safe because Honda did not manufacture steering components correctly.
NHTSA complaint 11656977Started car to leave from work and as I drove out of parking lot, every warning light came flashing on and car would not accelerate over 20mph and kept fluctuating the speed up to 20..luckily not too far from dealer and drove straight there. They say it looks like Throttle Body needs to be replaces. Have had issues with this car making noise between 30-35mpg since I have had and it still not diagnosed...now this.
NHTSA complaint 11656061The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
NHTSA complaint 11656045As I'm turning at curve the steering locks up and sticks and I have to use a both hands to stay in my lane. You can easily hit a car turning the curve next to you when the steering locks up. I took it to dealer and they knew about having these issues from other CR-V and they said it's the steering rack. pinion. No lights or warning turn on when this happens. Other honda owners on reddit were having the same issues. It's where I found out I can put a complaint so this issue can be reviewed.
NHTSA complaint 11654232The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.
NHTSA complaint 11647741Subject: Complaint Regarding Failure to Perform Recall Repair on Honda CR-V Hybrid Issue Description: On [XXX], I purchased a Honda CR-V Hybrid on credit from a dealership in Weston, Florida. In November 2024, I was informed that my vehicle was included in a Honda recall campaign due to a defect affecting its safe operation. I repeatedly contacted the dealership where I purchased the vehicle, but they informed me that the necessary replacement parts were not available. They promised to call me once the parts arrived, but from November 2024 to March 2025 (more than 4 months), I have not been given the opportunity to schedule the repair. As of today, the dealership has failed to take any action to remedy the defect, which violates my rights and poses a safety risk to the operation of my vehicle. Request for Action: I request that the NHTSA: Investigate this matter and require the dealership to perform the necessary repairs within a reasonable timeframe. Clarify my rights in this situation, including whether I am entitled to a vehicle replacement or a loaner car while waiting for the repair. I urge you to take action, as operating a vehicle with defective parts may present a safety hazard. My Contact Information: Full Name: [XXX] Phone: [XXX] Email: [XXX] Vehicle VIN: [XXX] Dealership Address: Rick case Honda 15700 Rick case Honda way Davie, Fl 33331 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11645857The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11645060The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11645059Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.