Complaints over time
Complaints about the 2015 Honda CTX700 peaked in 2015, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Honda CTX700
Motorcycle, gasoline. Owner complaints on file from Sep 19, 2015 to Sep 8, 2021.
Recall campaigns covering this model year147k vehicles or units across those campaigns
Owner complaints42.0 times the median 2015 motorcycle
Severity index25.02015 motorcycles average 12.7
First 24 months3Complaints in its first two years
Components
50% of complaints about the 2015 Honda CTX700 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2015 Honda CTX700
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-439 | Jul 8, 2015 | In the affected motorcycles, sealant may have been incorrectly applied to the starter relay switch, and as a result, the electrical system may… | Electrical system | 47,168 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Honda CTX700
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Sep 8, 2021Failure Sep 1, 20216,000 milesFullerton, CAElectrical system, Engine
The contact owns a 2015 Honda CTX700 Motorcycle. The contact stated that the vehicle failed to start. There was an abnormal clicking noise detected. The contact was able to restart the vehicle. The contact stated that the failure was due to the starter relay switch. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 15V439000 (Electrical System) however, no further assistance was provided. The failure mileage was approximately 6,000.
NHTSA complaint 11432180 - Filed Jul 11, 2016Failure Jul 10, 20161,400 milesMarysville, OHVehicle speed controlCrash1 injured
ON 7/10/15 WHILE DRIVING THE HONDA CTX 700ND WITH AUTOMATIC TRANSMISSION THE ENGINE SURGED FROM 1 MPH TO 20MPH WITHOUT TOUCHING THE THROTTLE CAUSING AN ACCIDENT IN A PARKING LOT. BRAKES DID NOT STOP THE VEHICLE AND DIDN'T HAVE TIME TO HIT THE KILL SWITCH. I WAS HEADING STRAIGHT.
NHTSA complaint 10883890 - Filed Nov 15, 2015Failure Nov 14, 20151,900 milesWinchester, MAPower train
MY VEHICLE IS A HONDA MOTORCYCLE WITH AN AUTOMATIC TRANSMISSION (DCT). WHEN COMING TO FULL STOP, THE MOTORCYCLE NORMALLY GOES INTO LOW IDLE, WHICH DISENGAGES THE CLUTCH. ON THIS OCCASION, THE MOTORCYCLE STAYED IN HIGH IDLE AND TRIED TO SURGE FORWARD. I WAS ABLE TO STOP THE SURGE BY USING THE HAND BRAKE. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND RESTARTED THE MOTORCYCLE. AFTER RESTARTING THE ENGINE I WAS NOT ABLE TO SHIFT OUT OF NEUTRAL. I BELIEVE THAT WAS BECAUSE THE IDLE WAS STILL TOO HIGH. I HAD THE MOTORCYCLE TOWED TO THE DEALERSHIP AND, AFTER GETTING THERE, TRIED AGAIN AND AT THAT TIME I WAS ABLE TO SHIFT OUT OF NEUTRAL. I CHECKED ONLINE (ESPECIALLY WWW.CTX700FORUM.COM) AND FOUND THAT SEVERAL OTHER OWNERS HAVE HAD THIS PROBLEM (SEE ESPECIALLY HTTP://WWW.CTX700FORUM.COM/FORUM/WARRANTY-SERVICE-ISSUES/23730-DCT-STUCK-NEUTRAL.HTML). THIS HIGH IDLE, LEADING TO A SURGE FORWARD WHEN STOPPED AT AN INTERSECTION, IS A POTENTIALLY VERY DANGEROUS PROBLEM.
NHTSA complaint 10790443 - Filed Sep 19, 2015Failure Sep 18, 2015Edmonds, WAEngine, Fuel/propulsion system
VEHICLE DID NOT RETURN TO NORMAL IDLE SPEED WHEN THROTTLE WAS RELEASED. AFTER BEING DRIVEN AT FREEWAY SPEEDS FOR 20 MINUTES, THE OPERATOR NOTED ENGINE BRAKING DID NOT OCCUR AS EXPECTED WHEN RELEASING THE THROTTLE. ADDITIONALLY, THE VEHICLES DUAL-CLUTCH TRANSMISSION COULD NOT BE DISENGAGED FROM DRIVE. BRINGING THE VEHICLE TO A STOP REQUIRED MORE EFFORT THAN NORMAL. THE VEHICLES IDLE WAS AT, OR ABOVE, 2,000 RPM WHEN STOPPED - ABOUT 1,000 RPM ABOVE NORMAL. THE VEHICLE WOULD SURGE FORWARD, WITHOUT ADDITIONAL THROTTLE, WHEN THE BRAKE WAS RELEASED. THE VEHICLE WAS DRIVEN TO A SAFE LOCATION AND TURNED OFF. AFTER 30 MINUTES OF BEING TURNED OFF, THE VEHICLE WAS RESTARTED AND APPEARED TO HAVE RETURNED TO NORMAL OPERATION.
NHTSA complaint 10765271
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- A15060D Aug 3, 2017 · Service Bulletin/Repair Instructions
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull i… - SERVICE BULLETIN Aug 21, 2015 · Service Bulletin/Repair Instructions
"SERVICE BULLETIN - HONDA MOTOR CO., LTD IS CONDUCTING A SAFETY RECALL OF MOTORCYCLES AND SCOOTERS LISTED IN THE AFFECTED UNITS SECTION OF THIS BULLETIN. HONDA HAS DETERMINED THAT A DEFECT WITHIN CERTAIN STARTER RELAY SWITCH ASSEMBLIES CAN CAUSE AN INCREASE… - SERVICE BULLEITN Jul 16, 2015 · Service Bulletin/Repair Instructions
SERVICE BULLETIN - HONDA MOTOR CO., LTD IS CONDUCTING A SAFETY RECALL OF MOTORCYCLES AND SCOOTERS LISTED IN THE AFFECTED UNITS SECTION OF THIS BULLETIN. HONDA HAS DETERMINED THAT A DEFECT WITHIN CERTAIN STARTER RELAY SWITCH ASSEMBLIES CAN CAUSE AN INCREASE … - SERVICE BULLETIN Sep 2, 2015 · Service Bulletin/Repair Instructions
"SERVICE BULLETIN - HONDA MOTOR CO., LTD IS CONDUCTING A SAFETY RECALL OF MOTORCYCLES AND SCOOTERS LISTED IN THE AFFECTED UNITS SECTION OF THIS BULLETIN. HONDA HAS DETERMINED THAT A DEFECT WITHIN CERTAIN STARTER RELAY SWITCH ASSEMBLIES CAN CAUSE AN INCREASE… - DEN-K3Q5J-06 May 5, 2016 · Service Bulletin/Repair Instructions
THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUS…
Source: NHTSA manufacturer communications files.