Model year

2023 Honda HR-V

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Jan 19, 2023 to Sep 16, 2026.

Recall campaigns covering this model year34.49M vehicles or units across those campaigns
Owner complaints68634.3 times the median 2023 suv
Severity index1.22023 suvs average 6.9
First 24 months608Complaints in its first two years
Complaints over time

Complaints about the 2023 Honda HR-V peaked in 2023, with 385 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01002003004002023385202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

58% of complaints about the 2023 Honda HR-V name visibility and wipers

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Visibility and wipers
397
Steering
78
Structure
33
Electrical system
30
Driver assistance
16
Engine and cooling
8
Seat belts
5
Brakes
5
Fuel system
4
Airbags
3
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2023 Honda HR-V

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Honda HR-V
CampaignFiledSubjectComponentVehiclesRemedy
24V-744Oct 3, 2024Steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the…Steering1,693,199Part replacement
23V-858Dec 18, 2023Fuel pump inside the fuel tank may failFuel system2,490,460Part replacement
23V-782Nov 21, 2023Front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plateSeat belts303,770Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Honda HR-V

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

686 complaints on file, page 1 of 35.

  1. Filed Sep 16, 2026Failure Sep 1, 2026Killdevil hills, NCSteering

    The steering started sticking on sept. 1st. I was driving on croatan highway in obx nc I was surprised because it never did that before. My son in law is. Honda certified mechanic. He said it was sticking. But he could not fix it because Honda needed to fix it. I took it to Honda in va. For my oil and filter change and to check steering. The mechanic said it was sticking. And filmed the inspection. There was a recall Nov. 2024 on the steering. I took it in on Jan. 18 2024 I am sending info.

    NHTSA complaint 11764820
  2. Filed Aug 27, 2026Failure Aug 23, 2026Lubbock, TXFuel/propulsion system

    Fuel pump not holding enough pressure causing issues with car starting. No warning lights were displayed. Dealership checked and confirmed and replaced defective parts

    NHTSA complaint 11760094
  3. Filed Aug 23, 2026Failure Apr 22, 2026Pittsburgh, PAUnknown or other

    In April, I returned to my vehicle in my employer’s parking lot in Cranberry Township, PA and found the rear window completely shattered, with glass both inside and outside the vehicle. I immediately contacted my Honda service center and was told there were no reported issues or recalls. Because the vehicle was unsafe to drive, I contacted my insurance company to arrange the repair. My employer reviewed the security footage and confirmed that no one approached the vehicle between the time I arrived and the damage was discovered. Once it was determined that there was no vandalism, accident, or outside cause, I contacted Honda Customer Service. I was then told that Honda was aware of a safety issue involving the rear window, that Honda would cover the replacement cost, and that I should submit a reimbursement claim. I submitted the AutoGlass Now receipt for $441.76 and my credit card statement. I paid a $100 deductible, and State Farm paid the remaining balance. Neither State Farm nor I should bear costs resulting from Honda’s acknowledged rear window issue. I requested that Honda promptly reimburse my $100 deductible and reimburse State Farm. It is a battle. The incident created a major safety concern. I am grateful it occurred while the vehicle was parked rather than on a major highway with family members inside, where sudden rear window failure could have posed a serious hazard. Still, I was left after work with an unsafe vehicle 40 minutes from home, had to cover the rear window in case of rain, arrange for my sister to pick me up, and wait several days for the repair to be completed. It is most disturbing that this issue was already known and could have been fixed before this catastrophic failure. Something should be done about this before lives are lost. Also, when reaching out to the Honda service center, they don't acknowledge the issue and direct you to your insurance company so that Honda is not responsible for the full cost of the repair.

    NHTSA complaint 11758855
  4. Filed Aug 19, 2026Failure Jun 19, 202623,000 milesPlymouth, MNSteering

    The contact owns a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the steering wheel was sticking and was firm. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with similar vehicles. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,000.

    NHTSA complaint 11757991
  5. Filed Aug 15, 2026Failure Aug 8, 2026South Amboy, NJSeats

    My driver's seat when I raise the height lowers in 1 week whereby I cannot safely drive the car because the seat is to low and cannot see above the dashboard.

    NHTSA complaint 11757145
  6. Filed Jul 13, 2026Failure Jul 11, 2026Hammonton, NJVisibility/wiper

    Rear windshield exploded

    NHTSA complaint 11749918
  7. Filed Jun 22, 2026Failure Jun 19, 2026Lynwood, CASeat belts

    I got a "supplemental restraint problem. See your dealer." message on my car's dashboard. My car is available for inspection upon request. The air bags may not deploy in a crash, and this poses a critical safety problem. I haven't taken it to a dealer or independent center yet. It hasn't been inspected by anyone yet. There weren't any lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.

    NHTSA complaint 11745676
  8. Filed Jun 11, 2026Failure Jan 28, 2026Los Angeles, CAExterior lighting

    I purchased a brand new 2023 Honda HR-V. Recently, the passenger-side LED headlight assembly suddenly stopped working, and I had to pay $1,500 out of pocket to replace it at a Honda dealer. Shockingly, just one month later, the driver-side LED headlight also completely failed. Having both major LED headlights fail within a single month on a vehicle less than 3 years old indicates a severe factory defect, likely caused by a faulty Body Control Module (BCM) or a voltage spike in the electrical system. This poses a critical safety hazard for nighttime driving. Honda refused to cover it under warranty due to high mileage, but this is clearly not normal wear and tear.

    NHTSA complaint 11743468
  9. Filed May 24, 2026Failure May 22, 2026Metairie, LAUnknown or other

    On 5/232026 .. there was a severe thunderstorm . No hail . No signs of cracked window prior or as I approached my Honda 2023 HRV . I got in car and noticed windshield were foggy so I turned on both defroster. 10 mins later I heard a loud “boom “ in the back of my car.. I was starteled and immediately turned around and noticed the rear windshield was shattered and had a circular shaped broken glass hole. I never rolled anything on the street and no none was in sight .. I approached my home and parked the car and immediately checked the back to see if a rock or some sort was in the trunk however there was no evidence of that . Researching I notice many others have experienced this random spontaneous shatttering related to manufacturing error of window/defroster glue on defroster coiling . This was a huge danger for anyone in the back including myself the driver .. I’m very upset that Honda has not set a full recall on this other customers . I could have or another person sustained a serious injury. Now I’m waiting to get this repair which is a huge inconvience because all weekend it has stormed and having a garbage bag as a cover is so embarrassing ., I’m very displeased with Honda right now .

    NHTSA complaint 11739775
  10. Filed May 10, 2026Failure Nov 1, 2025Santa Ana, CASteering

    The steering wheel hard to turn. Need more effort to turn. Feel a notch or sticking in the wheel. The steering makes squeaking sound when turning. The dealer where I bought the car cannot find the problem.

    NHTSA complaint 11736894
  11. Filed May 6, 2026Failure Mar 1, 202628,000 milesJacksonville, FLElectrical system, Engine, Service brakes

    The contact owns a 2023 Honda HR-V. The contact stated that all the warning lights were illuminated. The vehicle stalled upon starting. The vehicle was taken to an independent mechanic, where the fuse was replaced. The vehicle was repaired, but the failure recurred. While depressing the start button, the look in the rear mirror was displayed. The vehicle failed to start. The brake pedal was kicking back. The vehicle was taken to the local dealer, who was unable to determine the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 28,000.

    NHTSA complaint 11736027
  12. Filed Apr 7, 2026Failure Mar 30, 2026Wantagh, NYBody

    Rear Hatch glass has shattered while the vehicle is unoccupied two times now. Honda said it was inspected and was fine after the first rear glass was replaced and then the same thing happened again. They state they have no recall, just a safety inspection. Service bulletin 24-012. First Date of damage: 12/15/2023 Second Date of Damage: 3/30/2026

    NHTSA complaint 11729760
  13. Filed Mar 27, 2026Failure Mar 15, 2026Essex, MDEngineCrash

    slowly pulling into head in parking in front of town homes and engine suddenly had sudden unintended acceleration . Car jumped curb, tried to brake but couldn't get car stopped and ran into end of group town home. Car is now in shop with about $8,000 to $9,000 dollars of damage. No knowledge of damage to home as Geico Insurance hasn't said Checked with Honda online forum and others reports of same . Contacted Honda dealer and they said no reports of this Now scared of this car as not sure it will not happen again

    NHTSA complaint 11727544
  14. Filed Jan 27, 2026Failure Jan 27, 2026Kyle, TXVisibility/wiper

    Had my car parked in my house garage. Drove out of garage to go to work. While waiting on garage to close, heard an explosion and realized my back windshield shattered. When I got out to inspect and take pictures, it shattered even more. Took to dealership. Waiting to hear back from Honda corporate. Tired of issues with this car.

    NHTSA complaint 11713776
  15. Filed Jan 12, 2026Failure Dec 16, 2025East Rutherford, NJUnknown or other

    My back windshield shattered and when I went to the dealership they said there was a recall on the back windshield but I never received any notification about this recall

    NHTSA complaint 11710302
  16. Filed Dec 28, 2025Failure Dec 28, 2025Volo, ILUnknown or other

    I had just arrived home from a short 2 mile drive and was sitting in my car for a few minutes with the vehicle running when the rear glass suddenly shattered. Confused and startled, I got out of the car to inspect what happened and noticed the the entire glass was shattered and left and right edges broken more than the rest. While taking photos, the middle of the glass caved in. This is a known issue, and the manufacturer issued a recall regarding this. The rear windshield was replaced last December by the dealer.

    NHTSA complaint 11707377
  17. Filed Dec 19, 2025Failure Dec 12, 2025yonkers, NYVisibility/wiper

    Drove to work on Friday morning 12/12/25. Parked my car in my work parking lot. At 5pm when I returned to my car, when I entered my car and closed the door, I heard a shattering noise, I looked around and in my rearview mirror I saw a hole right through the middle of my rear window. I exited my car and when I closed the door, the rest of the window finished shattering and fell in. I found out there was a soft recall regarding the rear window and the adhesive used. I went to the Yonkers service center on 50 Yonkers Ave here in Westchester County on Saturday 12/13/25,spoke with a rep who was very courteous, explained the recall I found on-line regarding rear window recall and set up an appointment for that Monday 12/15/25. Dropped off car to service center, received a call the next day from the rep saying they cannot do anything about it because the Technician found nothing wrong. I explained it was a manufacturers defect and it should be covered. Then called the dealer and I explained the situation, called me back and gave me the same explanation. I then reached out to the corporate offices and they said I would have to pay out of pocket. I find this very unacceptable.

    NHTSA complaint 11706105
  18. Filed Dec 12, 2025Failure Dec 7, 2025Novato, CAPower train, Steering, Wheels

    While driving, the vehicle experienced a serious steering malfunction. The right front wheel does not respond properly to steering input, while the left wheel responds normally, resulting in uneven steering and loss of directional control. The issue occurred without warning and created an immediate safety risk, especially during turns and lane changes. The vehicle became difficult to control and unsafe to operate. The problem has occurred more than once and is not consistent with normal wear and tear for a vehicle of this age and mileage. A Honda dealership inspected the vehicle and recommended replacement of the complete steering rack, including inner tie rods, boots, and clamps. The dealership also recommended replacement of the right drive axle due to a damaged outer joint. No warning lights or dashboard messages appeared prior to the failure. The vehicle required inspection and repair due to the safety risk.

    NHTSA complaint 11704730
  19. Filed Dec 12, 2025Failure Aug 31, 2025Bartow, FLElectrical system, Warning, Vehicle speed control

    My Car Loosing Power The screen is black there is nothing showing on the dashboard this has been happening since August 2025 The SUV accelerate while I am driving or braking even when all of the lane changing and braking systems are turn off this happens often whenever I am driving the vehicle. It feels like someone else is in control of my car

    NHTSA complaint 11704641
  20. Filed Nov 20, 2025Failure Nov 19, 2025Irvineirvinr, CAVisibility/wiper

    The rear window glass suddenly broke with a huge sound. The glass brokes to pieces completely. No warning light was activated. It happened 10 minutes ago. I haven't reported to my insurance or dealer. I used defrost function. Before this accident happened, I smelled a burning flavor a little. Also, the range dropped almost 10 miles over a 2 mile distance. I am not sure if those phenomena relate or not.

    NHTSA complaint 11700477
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • RQ24006 Recall query, Seat belts
    Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate
    Opened Apr 4, 2024, closed Mar 26, 2025
Source: NHTSA ODI investigations file.
Service bulletins

26 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • ATI&10232025901 Oct 23, 2025 · Other
    Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting positio…
  • ATI&10212025902 Oct 21, 2025 · Other
    Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting positio…
  • ATI&10072025901 Oct 8, 2025 · Other
    Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting positio…
  • A25-072 Aug 13, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.
  • A20030B Jun 6, 2025 · Other
    Service News - From our investigation, we've found the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doo…
  • A24-012 Sep 13, 2024 · Service Bulletin/Repair Instructions
    Service Bulletin - During the assembly process for some vehicles, the sealer used to secure the rear glass have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.
  • ONL6GL09042024 Sep 4, 2024 · Other
    Owner Notification Letter - During the assembly process for some vehicles, the sealer used to secure the rear glass may have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is u…
  • A24-094 Jul 26, 2024 · Service Bulletin/Repair Instructions
    Service Bulletin - While driving at highway speeds, clients may find that the steering wheel does not automatically return to center.
  • ABOM07172024901 Jul 18, 2024 · Other
    Dealer Message - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may come…
  • A24-012 Jul 17, 2024 · Service Bulletin/Repair Instructions
    Service Bulletin - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may co…
  • ATI&07082024904 Jul 9, 2024 · Other
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or pop…
  • ATI&05172024904 May 18, 2024 · Other
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or pop…
  • ATI&05032024902 May 3, 2024 · Other
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or pop…
  • ATI&04082024903 Apr 8, 2024 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or pop…
  • ATI&03212024908 Mar 21, 2024 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or pop…
  • ATI&02292024904 Feb 29, 2024 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or pop…
  • ATI&02142024910 Feb 14, 2024 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or pop…
  • ATI&01192024907 Jan 19, 2024 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or pop…
  • ABOM01052024901 Jan 5, 2024 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda has received a limited number of reports of rear-hatch glass breaking on 2023 Honda HR-V vehicles associated with rear defroster use. Our investigation has revealed that during the assembly process for some vehicles, the seal…
  • A23110A Nov 3, 2023 · Service Bulletin/Repair Instructions
    Service News - Some customers have complained of fluid leaking from the rear differential after it has been serviced due to over-torqueing of the drain plugs during servicing.
  • ATI&09192023901 Sep 19, 2023 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 HR-Vs & CR-Vs with a customer complaint of the SRS light on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition…
  • ATI&09052023901 Sep 5, 2023 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 HR-Vs & CR-Vs with a customer complaint of the SRS light on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition…
  • ATI&05302023903 May 30, 2023 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 HR-Vs with a customer complaint of rear windshield shattering. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle pr…
  • ATI&05152023909 May 15, 2023 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 HR-Vs with a customer complaint of rear windshield shattering. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle pr…
  • ATI&05012023907 May 1, 2023 · Service Bulletin/Repair Instructions
    Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 HR-Vs with a customer complaint of rear windshield shattering. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle pr…
  • A21040A Mar 23, 2023 · Service Bulletin/Repair Instructions
    Service News - Rearview Mirror Mount Spring Replacement - The rearview mirror mount spring has a new design. Per regulation requirement, the mirror is designed to breakaway in the event of a crash. The mount spring must be replaced anytime the mirror is re…
Source: NHTSA manufacturer communications files.