Complaints about the 2011 Honda Pilot peaked in 2016, with 53 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4x2, built in United States. Owner complaints on file from Jun 4, 2010 to Sep 11, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-502 | Jun 27, 2019 | Vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due… | Airbags | 9,555 | Part replacement |
| 19V-378 | May 16, 2019 | Front passenger air bag inflator may have been installed incorrectly during replacement | Airbags | 19,138 | Part replacement |
| 18V-661 | Sep 27, 2018 | Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord… | Airbags | 1,355,406 | Part replacement |
| 18V-268 | Apr 26, 2018 | Front passenger air bag may have been installed incorrectly during replacement | Airbags | 1,335 | Part replacement |
| 18V-042 | Jan 9, 2018 | Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13… | Airbags | 691,726 | Part replacement |
| 17V-545 | Aug 31, 2017 | One dealership may have incorrectly installed the replacement air bag inflators | Airbags | 3,257 | Part replacement |
| 17V-030 | Jan 10, 2017 | These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment… | Airbags | 977,708 | Part replacement |
| 16V-346 | May 24, 2016 | These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original… | Airbags | 2,719,386 | Part replacement |
| 13V-016 | Jan 18, 2013 | One or more rivets that attach the airbag module to the airbag cover may be missing | Airbags | 748,481 | Part replacement |
| 11V-468 | Sep 9, 2011 | There is a possibility that the stitching that secures the end of the driver and front passenger lap section of the seatbelt may be incomplete or… | Seat belts | 310,773 | Part replacement |
| 10V-640 | Dec 16, 2010 | Bolts that attach the lower left and right front damper bracket to the front suspension and the spindle nuts on the pilot may not have been… | Suspension | 10,823 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
293 complaints on file, page 1 of 15.
All of the components associate with the Advanced Driver Assistance Systems (ADAS) on my 2021 Honda Passport failed at the same time. From what I have learned, they are all associated with the windshield-mounted camera (also called the monocular camera or lane assist camera) that controls safety features like the Lane Keeping Assist System (LKAS) and Lane Departure Warning, among others. The dashboard lights for all of these features remain illuminated, meaning that none of these safety features are working. The module/camera has a history with this vehicle of overheating and failing. My safety is at risk because all of these features are now disabled until the part is replaced. I took my vehicle to a local mechanic but not to a Honda dealership. I have been told that there is no recall issued, but that the problem is widespread throughout 3-4 years of this model of Honda Passports. To replace this part, I have been told costs consumers $1800-$2400, and can only be done at the dealership. There were no problems with the vehicle prior to the failure of the part. The vehicle is a 2011 model with 66,000 miles on it.
NHTSA complaint 11763684The contact owns a 2011 Honda Pilot. The contact stated that while parked, the front driver-side seat belt retractor failed to retract as intended. The contact related the failure to NHTSA Campaign Number: 11V468000 (Seat Belts). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,775.
NHTSA complaint 11749162On XXX at approximately 6:04 PM, the vehicle was being driven on a highway in [XXX] — after dark, during an active snowstorm, on slick roads, at approximately 40 MPH — when the front passenger-side airbag deployed spontaneously with no collision, no impact, and no warning of any kind. There were no prior warning lamps or symptoms. The deployment cracked the windshield and caused interior damage. The component is available for inspection upon request. This vehicle had the Takata recall performed in 2019. The failure is believed to be related to NHTSA Recall 19V502000 (Honda Recall Nos. F5F/Q5E), covering 2009-2015 Honda Pilots with passenger frontal airbag inflators that may explode due to propellant degradation from humidity and temperature cycling. A spontaneous deployment with no crash is consistent with this defect. The vehicle was inspected by an authorized Honda dealership. Technician findings included: blown fuses 9 and 11, diagnostic system crashing repeatedly, complete loss of SRS/ABS/gauge communication, burning smell from the airbag inflator, copious F-CAN malfunction codes, and DTC U0151. Technician concluded: "ADVISE replacing deployed passenger airbag and inflator assembly." The dealership confirmed the component needs replacement but could not determine the cause. A spontaneous airbag deployment at highway speed during a snowstorm with no crash poses extreme risk to the driver and public. This incident warrants investigation to determine whether recall remedy parts from prior Takata campaigns are continuing to fail in other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11744589Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 115,776 and at the time of registration. The contact stated the vehicle was currently at 116,187 miles. The contact recently received a Carfax Report and discovered that the mileage was 191,299 on March 22, 2026. The mileage was listed at 115,776.
NHTSA complaint 11729775Odometer Fraud. The contact purchased a 2011 Honda Pilot. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from the Facebook Marketplace on 2/25/26. At the time of purchase, the vehicle mileage was 144,135. After retrieving a Carfax Report, the contact discovered that the mileage was 204,000. The contact stated that while driving at speeds of 35 MPH or lower, there were sounds of an electrical system failure coming from the vehicle. The following morning, the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer confirmed that the actual mileage was 204,000. The contact reported the odometer fraud to the DMV, who then informed the contact that the private seller had not transferred the title yet. The manufacturer was not made aware of the failure.
NHTSA complaint 11721713Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 144,000. Twenty-four hours after the purchase, the check engine warning light illuminated. The contact had an appraisal on the vehicle, and it was discovered that the mileage on the Title was 204,000.
NHTSA complaint 11720964Unknown
NHTSA complaint 11712050Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
NHTSA complaint 11695719The contact’s wife owns a 2011 Honda Pilot. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.
NHTSA complaint 11684991Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 55,653 and at the time of registration, it was discovered that the mileage was 225,000.
NHTSA complaint 11676811Break pedal goes to the floor
NHTSA complaint 11669371Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000, and at the time of registration, it was discovered that the mileage was 166,000.
NHTSA complaint 11657444He sold me the Honda 2011 pilot the defective transmission I bought it from the person by marketplace when 1 week ago when I took it to change the transmission oil they told me that the transmission was damaged
NHTSA complaint 11653372I was driving along [XXX] , wheb I came to a stop at the stoplight at the intersection of [XXX] The vehicle shut off and couldn't restart. I had to tow it to a garage where the engine is being repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11652013I was hearing clunking in the back and brought it into the shop to get it checked out. I was told the rear subframe broke from being rusted/rotted out. I looked my car up to see if there were any recalls for it and found that there were recalls/buy backs for the same thing for 2003-2008 Honda pilots, 2007-2011 CR-V's and Ridgeline's in cold weather states, but not for my year of pilot even though it is the same issue wrong with the subframe. We tried contacting Honda, but after going back and forth with voice messages they told us there was nothing they can do because our year didn't have the recall. The pictures I uploaded are stills from videos taken. The videos can't be uploaded though this.
NHTSA complaint 11632217The gas tank bands are rusting out, they are about to break causing the gas tank to fall and probably catch fire. The gas tank protector and gas tank guard are also rusted out to the point of falling off and crumbling rust.
NHTSA complaint 11562504The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was inoperable. The contact was unable to view objects in the rearview mirror. The vehicle was taken to the dealer, where it was diagnosed that the rearview mirror had delaminated from the inside and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 246,632.
NHTSA complaint 11558917The contact owns a 2011 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 12V573000 (Electrical System) however, neither the VIN nor the year vehicle was included. The vehicle was taken to an independent mechanic, who informed the contact that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 318,000.
NHTSA complaint 11538946Airbag light on.
NHTSA complaint 11538796The contact owns a 2011 Honda Pilot. The contact stated that while in the process of parallel parking, he shifted into drive(D) and slightly depressed the accelerator pedal however, the vehicle accelerated forward unintendedly and hit the rear driver's side fender of another unoccupied parked vehicle. The contact stated his foot was stuck on the accelerator pedal. The contact stated that he had to manually remove his foot from the accelerator pedal. The contact was able to continue driving. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 140,000.
NHTSA complaint 11536107Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.