Complaints about the 2026 Hyundai Ioniq 5 peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, electric, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Dec 11, 2025 to Sep 27, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-068 | Feb 5, 2026 | High voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit | Electrical system | 27 | Part replacement |
| 26V-047 | Jan 26, 2026 | Due to a software error, the instrument panel display may fail | Electrical system | 41,651 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
24 complaints on file, page 1 of 2.
Several times now (over 5), we have experienced issues where our car has briefly accelerated on its own and then either (a) braked hard on its own, too, or (b) the accelerator pedal stop working until we pull over, come to a complete stop, and either park or restart the car. We have experienced this multiple times on both surface streets and on highways. When this has happened on the highway, we've had to literally merge across multiple highway lanes so we can pull over or exit — all without being able to accelerate. This has happened to both of us as drivers, both alone and together, and both with the adaptive cruise control feature enabled and without it enabled. We have taken it to our local Hyundai dealer (Stevens Creek Hyundai) for inspection twice. Both times, they drove the car 100 miles and could not reproduce the issue, so told us there's nothing more they can do. We have insisted that this does not reproduce on demand; it is intermittent and has happened to us only once a month or so on average. They still said that unless they can reproduce it, they cannot fix it. They also asked us to record a video the next time it happens, but this is infeasible, since we'd have to be recording a video *constantly* while driving, since this issue is intermittent and happens randomly. We have multiple videos we've recorded immediately *after* an incident happens, after we've pulled over. No "check engine" light is on or anything else out of the ordinary. This has obviously been extremely scary and disturbing every time, especially as we also have a child. It feels extremely dangerous to keep driving this car.
NHTSA complaint 11767203I am reporting a suspected safety defect involving inconsistent deceleration behavior in my 2026 Hyundai IONIQ 5. I regularly use Hyundai’s i-PEDAL one-pedal-driving mode. In this mode, releasing the accelerator produces strong regenerative deceleration and can bring the vehicle to a stop. However, the vehicle does not retain this selected driving behavior after it is turned off and restarted. It reverts to a mode requiring substantially more use of the brake pedal. The behavior also changes in connection with shifting into reverse. In a Costco parking lot in [XXX], I stopped near the customer pickup area while using i-PEDAL. I briefly turned off the vehicle while a passenger loaded groceries. When I restarted and began moving, I expected the strong accelerator-release deceleration the vehicle had provided immediately before shutdown. Instead, the vehicle continued moving because i-PEDAL had been reset. A crosswalk ahead contained pedestrians, and I had to apply the brake pedal to avoid striking them. No collision or injury occurred, but this was a serious near-miss. The concern is not simply that the vehicle offers different regenerative-braking settings. The safety concern is that a driver-selected setting that materially affects accelerator-release deceleration changes automatically after a brief shutdown or simply backing up. A driver who has adapted to i-PEDAL may reasonably expect the vehicle to decelerate as it did moments earlier. The regeneration level should be set and remain as the driver prefers, not reset on each start or backup of the vehicle. I request that NHTSA evaluate whether this inconsistent default behavior creates an unreasonable risk of unintended vehicle movement or pedestrian collisions and whether the vehicle should retain the selected mode or provide a prominent warning requiring driver acknowledgment whenever the deceleration behavior changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11760015The vehicle will not turn off. I returned it to the Dealer, Oakland Hyundai, and their service department has had the vehicle since 7/27/26. When I brought the vehicle in to service it had 2,519 miles. Service rep has advised that technicians are trying to find the faulty part and have been unsuccessful to date. A technician from another location is scheduled to see the vehicle during the week of 8/31/26. I have filed a case with Hyundai America and will send a demand for restitution on 8/28/26. I view this situation as a clear safety issue - the car will not turn off.
NHTSA complaint 11759443While driving on the freeway with adaptive cruise control and lane keeping assistance on heading east into the morning sun my car suddenly attempted to veer strongly to the left as I exited the shadow of an overpass. I was able to stop the lane assist because I had a firm two handed grip on the steering wheel. Even with the firm grip and attentive driving I nearly left my lane as the wheels suddenly and strongly jerked to the left.
NHTSA complaint 11759157- unintended acceleration problem (VCU malfunction?); happened 8/16/26 - safety at risk - yes; drove a little ways with brakes on; brakes started to smell like they were burning; then vehicle screen said to stop (with loud warning noises), which i did - tow truck took it to dealer; haven't heard yet from service staff - hopefully will be seen today at San Bruno Hyundai - no warning or problems earlier in the day yesterday; see above
NHTSA complaint 11757411See attached document for complaint.
NHTSA complaint 11752384Control box on main battery (iccu)
NHTSA complaint 11750575The vision panel, located between the windshield and the moonroof, exploded and shattered into a ton of pieces. There are a multitude of fractures throughout the panel and the edges of the panel are falling apart, exposing the wiring underneath.
NHTSA complaint 11746191An AVRIDE vehicle made a right-hand turn from a middle lane. It did not use the appropriate lane for right-hand turns.
NHTSA complaint 11744301Vehicle: 2026 Hyundai Ioniq 5 Description of Safety Defect:The Reverse Parking Collision-Avoidance Assist (PCA-R) system exhibits a severe software logic flaw that creates an immediate traffic hazard. When a standard, hitch-mounted bike rack is installed, the vehicle’s rear sensors detect the rack as an imminent collision obstacle while in reverse. The system responds by executing an abrupt, violent emergency brake application, bringing the vehicle to an unexpected dead stop. The primary safety failure is a lack of non-volatile memory retention for driver settings. In the infotainment system under "Parking Safety," a driver can manually deselect or disable the "Rear Safety" automatic braking feature to accommodate hitch accessories. However, this setting completely resets to "Enabled" by default every single time the vehicle is restarted. Safety Risk & Real-World Consequences:This defect has caused multiple documented near-miss incidents. Specifically, when attempting to reverse off a main roadway into a driveway with cross-traffic present, the vehicle suddenly slams on the brakes due to the bike rack. This leaves the vehicle unexpectedly stranded and protruding into active lanes of traffic, nearly causing severe rear-end and T-bone collisions with passing vehicles. Requested Corrective Action: Hyundai must issue a software update changing the ADAS memory logic. The Reverse Parking Collision-Avoidance Assist state should persist in the exact state it was in when the vehicle was last turned off (Last-Mode Memory). If a driver explicitly disables the feature to safely operate a bike rack or hitch accessory, it must remain disabled until the driver intentionally re-enables it.
NHTSA complaint 11740966I am a tall driver (6'4") and I need to wear sunglasses when driving most of the time. The eye tracking device seems generally incompatible with both of these conditions. When the eye tracker fails to recognize my eyes are looking at road it disables driver assist features such as lane centering which can occur unexpectedly and has almost caused me to wreck once. I have tried without sunglasses and squinting at the glare also causes the system to fail. I often have to lift my glasses and stare at the sensor to make the warning go away (in effect forcing me to take my eyes off the road. If sunlight hits it, it also fails. So in summary, this device does not work in the daytime. I have contacted the dealer, and they basically read the Hyundai response I've found online verbatim: summarized, you can't wear sunglasses, prescription glasses, be over 6 foot tall and several other conditions and expect the system to work. There is no way to disable the tracker. There is an option the dealer pointed to, but it is ignored when you turn on any of the assist features. Since this system is currently so unreliable, at best, this is an expensive feature I am unable to use. At worst, the distractions it is causing is going to cause an accident. This is an ongoing issue, date indicates first time issue was noticed.
NHTSA complaint 11737531My car would no longer charge after testing various chargers at home and different public charging stations. If this had happened away from home, and without cell service, I might have been stranded. I took I into the Hyundai service center, and they said the ICCU had failed. They replaced if after waiting a week for the part.
NHTSA complaint 11734126ICCU and fuse broken
NHTSA complaint 11733677Upon delivery of a brand new 2026 Hyundai Ioniq 5 with 13 miles on the odometer, the washer fluid warning illuminated the next day. Reservoir was refilled on 3/29 and was completely empty by 3/30. Vehicle was brought to the authorized dealer on 3/31. The technician confirmed via repair order that the washer fluid hose was actively spouting directly above the ICCU — Integrated Charging Control Unit — a safety-critical high voltage component. Washer fluid was confirmed present in the ICCU floor pan. The cause was a nail severing the washer fluid line. The dealer confirmed the vehicle sat on their lot approximately 70 days before the 3/23/26 delivery date and that washer fluid is factory pre-filled. This indicates the leak was active for approximately 70 days before delivery, during which washer fluid leaked above the ICCU and surrounding electronics. Repair required complete interior disassembly — seats, carpet, center console, floor trim — on a 156-mile brand new vehicle. A full floor wire harness was replaced under Hyundai Techline authorization. Soaked carpet and insulation were salvaged outside rather than replaced. Hyundai Motor America declined to proactively replace the ICCU despite documented fluid exposure above it and denied an extended warranty request covering affected electronics. Safety concern: internal corrosion from extended fluid exposure may not present immediately but can cause sudden loss of drive power — a known ICCU failure mode on this platform subject to multiple prior recalls. Loss of drive power at highway speed poses serious safety risk.
NHTSA complaint 11732290On April 12, 2026, I was using the parallel parking assist feature on my 2026 Hyundai Ioniq 5 Limited AWD. I was parking on perfectly level ground with a parked vehicle behind the empty space I was attempting to enter. During the maneuver, the collision sensors activated, but the vehicle continued accelerating toward the parked car. I had to press the brake to stop the vehicle and avoid a collision. This created a safety concern because the system appeared to continue the maneuver despite the active collision warnings.
NHTSA complaint 11730691While driving at most speeds vehicle feels like it is pulsing in power. It’s an EV and I can best describe the feeling to be like when a gas powered vehicle has a severe skip in the engine
NHTSA complaint 11729532I am writing to report a serious safety concern regarding the “Consider Taking a Break” driver alert system in my new 2026 Hyundai Ioniq 5 Limited, which currently has 515 miles. This notification is presenting itself in a way that I believe creates a distraction and potential hazard while driving. The alert appears frequently and without clear justification, even when I am fully alert and in control of the vehicle. Rather than enhancing safety, it draws unnecessary attention away from the road and contributes to driver frustration. From a safety standpoint, any system that interrupts driver focus—especially without accurate or consistent triggering criteria—can increase risk rather than reduce it. This is particularly concerning in real-world driving conditions where attention needs to remain uninterrupted. Due to this issue, I am seriously considering returning the vehicle, as I do not feel confident in a system that behaves unpredictably and may compromise safety. I strongly urge Hyundai to: - Investigate this behavior immediately - Issue a recall or software update to correct it - Provide owners with the ability to disable or customize this alert I have also included NHTSA on this email, as I believe this warrants broader review as a potential safety defect. Please advise on next steps and whether a fix is currently in development. Thank you for your prompt attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11727726The wiring for the air bag system under the driver's seat is exposed and unprotected which has led to disconnection and or damage to the wiring harness which then results in a disabled air bag system. This is a manufacturer design flaw and a serious safety issue. Other owners who have experienced damage to their wiring harness here have had disabled air bag systems for prolonged periods and costly repairs that Hyundai had refused to cover under warranty despite the fact that it is an obvious design flaw and a serious safety issue. See attached photos for evidence of how exposed this wiring harness is and suscebtible to damage as well as an example of damage which can occur which other owners have reported. Damage to this unit due to poor design results in compromised driver and passenger safety and extremely costly repairs ($10,000) which it appears Hyundai is refusing to cover under warranty. We request that this be recalled in order replace the design so this wiring harness is protected properly.
NHTSA complaint 11727218Every 7 minutes of driving electrical failure , happens, which results in Check driver assistance system warning. Once vehicle is turned off, driving 7 minutes error pops again. Due to this all systems : Adaptive Cruise Control , Automatic Emergency Braking , Blind Spot Warning , Forward Collision Warning , Lane Departure Warning , Lane Keeping Assistance , Parking Collision Warning , Rear Cross Traffic Warning gets disabled. This creates a huge risk driving.
NHTSA complaint 11725393The contact owns a 2026 Hyundai Ioniq 5. The contact stated that while charging the vehicle at the workplace, the vehicle started flashing a message "Charging was Unsuccessful". The contact was able to drive the vehicle to the residence; however, the door locks were making clicking sounds. The contact stated that the vehicle was parked in the driveway and the key fob failed to unlock or lock the doors. The contact called the local dealer, who advised her not to drive the vehicle. The vehicle was towed by the dealer to be diagnosed, and the dealer informed the contact that the Integrated Charging Control Unit (ICCU) had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160.
NHTSA complaint 11722093Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.