Model year

2023 Hyundai Kona Electric

SUV, electric, 4x2, built in South Korea. Owner complaints on file from Mar 16, 2023 to Feb 10, 2025.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints5Below the median 2023 suv
Severity index0.02023 suvs average 6.9
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2023 Hyundai Kona Electric peaked in 2023, with 4 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123420234202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

60% of complaints about the 2023 Hyundai Kona Electric name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
3
Fuel system
1
Driver assistance
1
Brakes
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2023 Hyundai Kona Electric

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Hyundai Kona Electric

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Feb 10, 2025Failure Sep 20, 2024Buffalo, NYElectrical system

    The horn has been replaced multiple times for failing without ANY warning. The service department at the Hyundai dealer said that this is a known problem for the horns. The horns short out because moisture builds up and damages the wiring, causing them to fail without warning. At this time, Hyundai does not have a "fix" nor does it have any horns available to replace my failed horn. Hyundai has not offered a loaner vehicle. This vehicle is currently leased from Hyundai and I am current on my lease payments. This vehicle is due for inspection in May 2025 and it will not pass without a horn. I have had several near-miss situations in which I had to brake hard to avoid pedestrians - a horn would have alerted the pedestrians to my presence. Because this is an electric vehicle it runs very quietly and pedestrians need to be alerted with a horn.

    NHTSA complaint 11641784
  2. Filed Oct 6, 2023Failure Oct 1, 2023Bethesda, MDAssist, Steering

    While driving at 60 miles per hour on an interstate, the car's steering system took control of the car and made a quick "S" maneuver. It took all of my strength to maintain control of my car. This incident lasted for just a second or two but it was potentially very dangerous to me (the driver of the car) and to nearby cars (and their drivers). The vehicle is available for inspection. I just reported the incident to to Hyundai and haven't heard back from them. There seemed to be some kind of red warning message on the computer screen, but I couldn't read it because I was so busy fighting the steering wheel for control of the car.

    NHTSA complaint 11548719
  3. Filed Jul 27, 2023Failure Jul 14, 2023Southaven, MSElectrical system, Fuel/propulsion system

    Car has only 3000 miles and already has a bad battery. Code DTC P1AA600

    NHTSA complaint 11534905
  4. Filed Jun 22, 2023Failure May 11, 2023175 milesCommack, NYElectrical system

    The contact owns a 2023 Hyundai Kona Electric. The contact stated that while driving at an undisclosed speed, the "Check Electric Vehicle System" message was displayed. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure recurred. The vehicle was taken back to the dealer, where the heater sensor was replaced; however, the failure recurred a third time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175.

    NHTSA complaint 11528315
  5. Filed Mar 16, 2023Failure Mar 14, 2023Santa Rosa, CAService brakes

    In damp weather the brake rotors corrode overnight. This causes the brakes to lock up when the brake pedal is touched gently. The car then stops quickly and unexpectedly. This could result in the car being rear ended in traffic. This problem has occurred 7 times since I bought the car.

    NHTSA complaint 11512204
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

31 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 9C5 OL Sep 9, 2026 · Service Campaign
    Hyundai has determined that certain Kona Electric and Ioniq Electric vehicles are eligible for a BMS software update. This update to the BMS software improves the system’s diagnostic capability.
  • 26-01-065H DCS Aug 17, 2026 · Service Campaign
    Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system's diagnostic capability. Follow Technical Service Bulletin (TSB) 26-01-…
  • 26-01-065H DN Aug 13, 2026 · Service Campaign
    Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system’s diagnostic capability.
  • 26-01-065H TSB Aug 14, 2026 · Service Campaign
    Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system’s diagnostic capability. Follow this bulletin to complete the BMS softw…
  • 26-GI-002H TSB May 27, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Na…
  • Z07 OL May 16, 2026 · Warranty Program/Extension
    Certain 2021-2023 model year Kona, 2021-2023 model year Kona Electric, and 2022-2023 model year Kona N vehicles may experience an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. At Hyundai, we are committed to pro…
  • DTN DL Apr 10, 2026 · Other
    The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not su…
  • DTN DCS Apr 10, 2026 · Other
    The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been i…
  • 26-BE-010H DN Apr 18, 2026 · Warranty Program/Extension
    Some vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai is extending the warranty coverage for the horn replacement under this condition to 10 years or 120,000 miles from the date of orig…
  • 26-BE-010H TSB Apr 18, 2026 · Warranty Program/Extension
    Some vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai is extending the warranty coverage for the horn replacement under this condition to 10 years or 120,000 miles from the date of orig…
  • 25-BD-012H TSB Nov 6, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. …
  • 25-BE-020H TSB Sep 30, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
  • 25-01-045H TSB Jul 9, 2025 · Service Campaign
    A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
  • 25-BE-002H TSB May 16, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update I…
  • 25-01-024H-1 TSB May 8, 2025 · Service Campaign
    Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connec…
  • 25-01-024H EM Apr 7, 2025 · Service Campaign
    Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or o…
  • 25-01-024H TSB Mar 18, 2025 · Service Campaign
    Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connec…
  • 24-01-045H-2 Sep 12, 2024 · Service Campaign
    A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
  • 24-01-045H-1 Aug 28, 2024 · Service Campaign
    A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
  • 24-BE-001H-1 Jul 19, 2024 · Service Bulletin/Repair Instructions
    Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sou…
  • 24-01-045H Jun 12, 2024 · Service Bulletin/Repair Instructions
    A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
  • 24-01-033H May 13, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information to replace the outer tailgate handle switch due to a defective rubber injection which allows water to leak into the switch, potentially hindering proper tailgate opening.
  • 24-BD-001H Feb 14, 2024 · Service Bulletin/Repair Instructions
    This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separa…
  • 24-BE-001H Jan 10, 2024 · Service Bulletin/Repair Instructions
    Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sou…
  • 23-EM-005H Oct 13, 2023 · Service Bulletin/Repair Instructions
    This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-01-073H-1 Oct 17, 2023 · Service Bulletin/Repair Instructions
    Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with DTC P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to enhance battery diagnostics logic. Flowchart sum…
  • 23-01-073H-1 Oct 17, 2023 · Service Bulletin/Repair Instructions
    Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with Diagnostic Trouble Code (DTC) P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to enhance battery diagnos…
  • 23-01-073H Aug 29, 2023 · Service Bulletin/Repair Instructions
    Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with Diagnostic Trouble Code (DTC) P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to enhance battery diagnos…
  • 23-01-073H Aug 29, 2023 · Service Bulletin/Repair Instructions
    Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with DTC P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to update the enhanced battery diagnostics logic. F…
  • 23-BE-007H Jul 17, 2023 · Service Bulletin/Repair Instructions
    This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundai’s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a counterme…
  • 23-BD-007H Apr 24, 2023 · Service Bulletin/Repair Instructions
    Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under t…
Source: NHTSA manufacturer communications files.