Complaints about the 2024 Hyundai Santa Fe peaked in 2025, with 39 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Apr 8, 2024 to Sep 29, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-218 | Apr 6, 2026 | Driver and passenger seat belt anchors may detach | Seat belts | 294,448 | Part replacement |
| 25V-808 | Nov 20, 2025 | Rearview camera may not have been installed properly, which can damage the wiring harness and cause the rearview camera image not to display | Back-over prevention | 143,472 | Part replacement |
| 25V-659 | Oct 2, 2025 | B+ positive terminal cover on the starter motor assembly may be improperly installed, which can cause an electrical short during a crash | Electrical system | 135,386 | Repair or modification |
| 24V-843 | Nov 7, 2024 | Overhead console rear sunshade switch knob may not be fully recessed, which can result in unintentional closing of the sunshade | Electrical system | 34,964 | Part replacement |
| 24V-561 | Jul 26, 2024 | Main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to… | Airbags | 49,719 | Part replacement |
| 24V-529 | Jul 11, 2024 | Software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK | Powertrain | 12,349 | Software update |
| 24V-246 | Apr 2, 2024 | Rearview camera image may be obstructed by a trailer parking assist message | Back-over prevention | 18,206 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
151 complaints on file, page 1 of 8.
The vehicle has been having ongoing issues with loosing power and lagging when accelerating. It is most predominate on hot days, although still happens at other times. The dealer can not reproduce the issue nor see there is a problem in the computer scan. They say the "lagging" they see is within normal limits. This has been in numerous times to be looked at, nothing is ever found. Finally a transmission error, "Transmission Error, check transmission oil immediately", came on and my car shut down. The car was towed to dealer. Dealer stated there is no problem with the car. The error did not show up on the scan, very preromantic, it should have showed up. Luckily I took a picture of the error. This is a life safety issue that should be addressed before someone pays with their life.
NHTSA complaint 11767827It seems like the computer or electrical system is failing in the main ECU and the entertainment console. The car's entertainment console will blink when driving over a bump or while braking. It will disconnect from apple carplay and won't reconnect. More importantly, it will turn the car completely off while braking sometimes. This happens while moving. There was an incident where the car didn't wake up and unlock with the key fob first thing in the morning. I had to unlock it with the physical key. Once I opened the door th car woke up and the alarm went off.
NHTSA complaint 11766699I got recall notice, called and scheduled appointment for July 10. I brought my car in and told them I was having issues with the seatbelt sticking sometimes. When I went to pick it up, they said the part had been ordered and would be in a few days. I never heard from them and contacted them to check on 7/21, 7/27, 8/5, 8/20, 8/28, and today. They have never reached out to me once. Today my seatbelt got stuck and I couldn’t get out of my car. I have been patient and I need the seatbelt fixed before something happens and I can’t get out or my children can’t get out.
NHTSA complaint 11766535I am reporting an intermittent transmission/shifting issue that has not been resolved despite multiple visits to the dealership. On several occasions, when shifting my vehicle from Park into Drive or Reverse, the vehicle will not engage the selected gear and remains in Park. When this happens, the vehicle is not drivable until I place it back in Park, shut the engine off, and restart it. After restarting, the transmission will usually engage normally. I have reported this issue to the dealership multiple times. The dealership has connected diagnostic equipment to the vehicle; however, no diagnostic trouble codes have been stored, and they have been unable to identify the cause. Despite the lack of codes, the problem continues to occur intermittently. My concern is that this issue could create a safety hazard if the vehicle fails to engage a gear when needed, such as when entering traffic, leaving a parking area, or attempting to move the vehicle out of a dangerous situation. The fact that the vehicle only operates properly after being shut off and restarted suggests a possible defect within the shifting, transmission, or electronic control system. I am requesting that this complaint be documented and investigated, as the issue remains unresolved and may affect other vehicles of the same make and model.
NHTSA complaint 11766368Passenger front seat belt. If the seat belt would have been used , due to the area that is coming apart and there would be an accident, the belt could come apart. The dealer refused to even take pictures or call the manufacturer. I called the manufacturer myself and basically all they have done is put the issue on a back burner. I’ve ask for a higher level person. They said that they didn’t have a phone number for them . But they would put notes on the account to have someone call me . A week or so goes by, they called asking if the vehicle was still at the dealer, I told her no because we have to have it to go to work . At the 2 nd trip to the dealership, after she said to take it in, they acted like they never got a call from the manufacturer. They said that they were going to take pictures this time and send them in . I also took pictures this time and the last time. The dealership called their supplier in Dallas and said it was on back order, and it could take as long as a year to get one . When I talked to the manufacturer representative, I told her I made 1 call and they had one . If I found one , why couldn’t the dealership do the same thing . My understanding is that they are saying it’s because it has 62,000 miles at the time . Barely over the 60,000 . We took it in to have it serviced and to have the seat belt recall checked . I guess the date would have been about [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11766019I am filing an urgent complaint against Hyundai motor America for a direct violation of the national traffic and motor vehicle safety act. The manufacturer is actively refusing to honor and execute the mandated remedy for federal safety recall 263 (NHTSA campaign 24V-529). My 2024 Hyundai Santa Fe XRT suffered an immediate transmission failure, throwing DTC P086800, which is the precise fail-safe error logic covered under this safety recall. When escalated to Hyundai Motor America Corporate Consumer Affairs (Case #XXX), a corporate case manager issued a formal written denial. The manufacturer explicitly stated that the safety recall remedy would not be covered because the vehicle is "past its 10-year/100,000-mile warranty period". This denial is legally fraudulent. Under federal law, safety recalls do not carry mileage, time, or warranty status restrictions. Furthermore, my vehicle is a 2024 model year, making the manufacturer's claim of it being "over 10 years old" a clerical impossibility. Because my vehicle is a primary tool for my livelihood as a rideshare driver, this unlawful denial has caused extreme, compounding injuries. The vehicle entered limp mode and was rendered entirely undrivable. Hyundai's refusal to provide a loaner vehicle or repair the safety hazard has completely cut off my ability to earn an income. As a direct result of this prolonged corporate delay, I have suffered sudden job loss and immediate housing displacement, rendering myself and my family homeless and stranded in the state of [XXX]. I have suffered greatly having to sleep on the streets due to this non-compliance. I request that the National Highway Traffic Safety Administration immediately investigate Hyundai Motor America Case Management for systemic compliance violations regarding Recall 263, and compel the manufacturer to replace the failed transmission assembly immediately at zero cost INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11765103Our vehicle does this all the time and has done so for almost two years. After starting the vehicle and then shifting to a gear, either drive or reverse. The vehicle does not always go into gear. When you take your foot off the brake to push on the accelerator, the vehicle will start to roll in the opposite direction if you are on a very small incline in the opposite direction. If you are on flat ground, the car will not move for a few seconds. If the incline is in the direction of your selected gear, you start rolling in that direction with no power from the transmission. In one to three seconds you get power to the transmission. This happens at any time of the day, from the very first start up, to anytime during the day when in use. If you stop to get gas and when you restart the vehicle it can happen. We have almost hit other cars and people several times from rolling backwards when we have drive selected because the transmission does not properly engage. Everytime it happens I say to the car, why are you doing this? The only reason we haven't hit anyone or another car is because I hit the brakes again very quickly once we start rolling backwards after we do not start going forward. Not sure if it is associated or not, but driving through the parking lot a few times in drive. We have lost all power to the transmission. You are driving along and without any visual indications or sounds, you just start slowing down. If you press on the gas more, it does nothing to increase the speed of the vehicle. It has only happened once to us on a road going 45 mph. The power came back after a few seconds.
NHTSA complaint 11763479Electric oil pump failure in transmission
NHTSA complaint 11763396Despite having the DCT software recall repaired, today the parking brake disengaged after the car was idling for a few minutes at my son’s school. It lurched forward, startling me, and then I was alerted that the emergency parking brake deployed. The rollaway could have injured a child in the parking lot. No alerts or lights have been on prior. Additionally, after the rollaway incident, I was stopped at a red light, and my brakes depressed halfway. The last few weeks the acceleration from stop is difficult, and the brakes shudder and partially depress, especially when driving over a bump - feeling every minor flaw in the road rattling beneath my foot on the pedal. To also be mentioned - I have retained an attorney to pursue a Magnusson Moss cash & keep settlement on the car. From June - August 2026 the car was out of service, 4 repair orders, 2 dealerships, and a FSE I demanded finally found & diagnosed faulty O-rings causing the freon to leak and the AC to fail. The car also smelled strongly of fuel one full day, and the dash & steering wheel felt hot to the touch - but no defect was found or diagnosed.
NHTSA complaint 11763167Currently unknown on how the fire started, but something under the hood caught fire
NHTSA complaint 11762232Our vehicle has twice gone from parking to drive and moved on its own! Both times almost running over my wife
NHTSA complaint 117615722024 Hyundai Santa Fe gasoline model. My VIN was included in Hyundai Safety Recall 263 / NHTSA Recall 24V-529 involving the Transmission Control Unit and potential damage to the dual-clutch transmission. On September 25, 2024, at fewer than 5,000 miles, the transmission failed and the vehicle was taken to a Hyundai dealership. The transmission repair/replacement was approved and the vehicle remained out of service until October 21, 2024. On June 5, 2026, the vehicle would not start and required towing to an authorized Hyundai dealership. The vehicle has remained at the dealership continuously since June 5 and has not been returned to me. The dealer has undertaken multiple unsuccessful repair/diagnostic efforts during the current visit. I am currently being told that the condition involves the engine/powertrain. Hyundai is now sending an engineer to the dealership because the condition remains unresolved. I am reporting this history because this vehicle experienced a transmission failure shortly after being subject to a federal transmission-related safety recall and has now developed another major engine/powertrain condition while still relatively new.
NHTSA complaint 117595642024 Hyundai Santa Fe VIN [XXX], June 2024 build, 62k miles. Vehicle experienced total loss of power and drive, matching NHTSA recall 24V-529 / 263 for DCT failure. Dealer is refusing to perform recall, refusing to provide diagnostic codes via email, and demanding title and all service records before any work. Dealer claims new engine needed but won’t provide proof. This is a safety defect and dealer is violating recall law." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11759442On multiple occasions the error “transmission system error check transmission oil immediately” Have taken vehicle to dealership 3 separate times. Believe entire unit to be faulty
NHTSA complaint 11758995See attached document for complaint
NHTSA complaint 11758334The 2024 Caligraphy trim line, has a unique illumination for all dash controls that control; AC, seat heat, seat AC, fan AC, steering wheel heat, ect. Each of these controls are illuminated with a dull Amber color that is impossible to see in bright sunshine, and difficult in all daylight situations. This force the driver to take their eyes off the road to insure proper calibration of each. I confirmed with the sales manager of my serivice dealer Hyundai Nashua ….he drives the same model there is no illumination adjustment that will make the controls visible in sun. Other trim lines have different illumination of the same controls. It would seem this is an easy swap and fix
NHTSA complaint 11754399Windshield breaks with no reason. I have had 2 windshields crack with no sign of any damage. First windshield is within 3,000 miles of owning the car. Replaced one has already cracked and has less than 500 miles. This issue is affecting multiple Sante fe drivers
NHTSA complaint 11754262sunroof shattered completely without any force of impact. The glass appears to have imploded.
NHTSA complaint 11752511With my 2024 Hyundai Santa Fe SEL, at Cold start the coolant gage on the digital cluster always shows 2-3 bars on the gauge and once the vehicle is put into drive (at least 30-45 seconds start up), the coolant gauze immediately increases in temperature reading without full drive (15 feet after gear placed in Drive). This may be improperly reading the coolant temperature and the OEM thermostat may be defective from manufacturer build. This can cause improper cooling and increase engine failure due to overheating.
NHTSA complaint 11752272I purchased a 2024 Hyundai Santa Fe SEL with 16,087 miles that has a the 8-speed Wet Dual-Clutch Transmission (DCT) stutters to catch gear properly while accelerating from low speeds and back to high, example driving onto a highway ramp and matching speeds with ongoing traffic). Unfortunately, there have been multiple fears and risk of safety where accidents almost occured due to the transmission not catching the engines rotational speed to exact, causing slow to no acceleration. This is very dangerous and unsafe to not be considered under investigation. This unresolved issue will deteriorate the clutch and transmission itself over time. HELP!
NHTSA complaint 11752271Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.