2016 Hyundai Sonata

725 complaints on file, page 1 of 37.

1. Filed Sep 17, 2026Failure Jan 1, 2025Barrington, NHElectrical system

   Backup vision system failed. Couldn't see vision because screen was blank. Radio didn't work either. Went to dealership with the problem they said it was not covered by the warranty. Paid to have it fixed.

   NHTSA complaint 11764913
2. Filed Sep 15, 2026Failure Sep 15, 2026Carmel, INEngine

   I am concerned that the engine may seize or stall without warning while driving, creating a risk of crash, injury, or death. The Theta II engine defect is known to cause engine seizure, stalling, and fire. Hyundai has denied warranty coverage based on mileage and second-owner status — both of which are explicitly prohibited as denial grounds under the Settlement — leaving me driving an unsafe vehicle.

   NHTSA complaint 11764572
3. Filed Sep 15, 2026Failure Aug 7, 2026Austin, TXEngine

   The vehicle experienced a Theta II engine failure at under 57,830 miles while driving on northbound [XXX] near the [XXX] Parkway U-turn in [XXX]. The engine made a loud noise and lost power. I was able to coast to the far right side of the U-turn under the bridge. I called HERO (Austin's emergency roadside assistance). They responded, determined it was not a battery issue, and pushed the vehicle to the Southern Leisure Spa parking lot on the southbound side of the road. The vehicle was then towed. The vehicle is equipped with the KSDS (Knock Sensor Detection System) software update, installed as part of Hyundai's remedy for this known defect. Despite KSDS being installed, the engine failed due to connecting rod bearing wear, consistent with the documented Theta II defect. A Hyundai dealership confirmed KSDS was installed but denied the warranty claim, citing maintenance records. The vehicle is available for inspection upon request. The Theta II engine defect has been the subject of prior NHTSA investigations and Hyundai recalls. This complaint is filed to document another failure of the same defect in a vehicle with the manufacturer's remedy installed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11764424
4. Filed Sep 3, 2026Failure Aug 20, 2026Tyler, TXEngine

   The car died while going 70 on a highway with no warning signs. The car completely shut off and will not turn over or move at all.

   NHTSA complaint 11761997
5. Filed Aug 25, 2026Failure Jul 27, 2026Kelso, WAEngine

   Component & Inspection: Vehicle engine suffered connecting rod bearing failure and entered restricted P1326 "Limp Home Mode" (max 2,000 RPM). The vehicle is grounded and available for inspection at Bud Clary Hyundai in [XXX].Safety Risk: Sudden, unexpected loss of power occurred while driving, placing me and other drivers at immediate risk on public roads due to the vehicle's inability to maintain normal traffic speed or safely accelerate.Dealer & Corporate Confirmation: Active P1326 engine code is confirmed. Car has been held for 14 days. The franchise is violating federal settlement rules by explicitly refusing to execute the mandatory, free mechanical Bearing Clearance Test (BCT) unless I pay out-of-pocket fees.Inspection & Corporate Compliance Failure: Car was brought to the dealer on XXX. The service manager admitted in writing that they are withholding safety diagnostics to protect shop labor hours due to an automated computer flag regarding a clerical title brand discrepancy. Hyundai Corporate is actively enabling this violation; my case manager refuses to issue a manual compliance override for the safety test and is violating federal settlement terms by withholding my contractually mandated alternative transportation.Warning Lamps & Symptoms: Flashing Check Engine Light and limp home mode triggered instantly and unexpectedly on XXX. There were zero warning symptoms, messages, or abnormal noises prior to that date INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11759428
6. Filed Aug 11, 2026Failure Aug 10, 2026Mars, PAEngine

   My Sonata 2016 suddenly lit up the Check Engine icon, which was blinking. It is available for inspection request, as it's in the shop right now. Added 2 qts of oil just to be safe. Was hoping the light would go away in the morning. It didn't. The car was sputtering and jerking while I was attempting to get where I was going, so I drove a little slower so it wouldn't stall out, which would have caused someone behind me to crash into me if it stopped suddenly. My mechanic said it was engine failure, possibly due to oil burning. Hyundai Dealer told me there is no recall for this issue, but my mechanic said there had been. I was never notified of such, and when I called them, they said that there was no recall, and she acted like she had never heard of the problem. I find that amazing, since on your website, there are some 717 claims of the same problem.

   NHTSA complaint 11756308
7. Filed Aug 6, 2026Failure Feb 27, 2026charlotte, NCEngine, Fuel/propulsion system

   My 2016 Hyundai Sonata (VIN: [XXX]) has a serious safety issue involving excessive engine oil consumption. The vehicle loses oil rapidly between changes and requires frequent top‑offs to avoid engine damage. This creates a risk of sudden engine failure while driving. The dealership, South Charlotte Hyundai (10518 Cadillac Street, Pineville, NC 28134), refused to perform Hyundai’s official oil‑consumption test. Instead, they told me to pay $750 for a combustion cleaning and stated it would not fix the underlying problem. They would not document the refusal or provide any testing. I contacted Hyundai Corporate multiple times: • May 21, 2026 – Executive Office complaint submitted • June 3, 2026 – Follow‑up sent • June 29, 2026 – Regional escalation sent My Hyundai case number is XXX. As of XXX Hyundai has not responded to any of my Executive Office or Regional escalations. Only Customer Care replied with a template denial and no investigation. I have been waiting over two months with no action from Hyundai Corporate. I am reporting this because the manufacturer has not addressed a safety‑related defect, the dealership refused required testing, and the vehicle continues to consume oil abnormally. I am requesting NHTSA’s assistance in documenting this defect and Hyundai’s lack of response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11755304
8. Filed Jul 13, 2026Failure Jul 6, 2026Hickman, TNEngine

   Cylinder 3 misfire code and rough idle/driving car tries to stall out, engine is consuming a quart of oil every 500 miles and has 30psi compression in cylinder 3. Car only has 129k miles

   NHTSA complaint 11750150
9. Filed Jul 8, 2026Failure Jun 20, 2026Milaca, MNEngine

   My 2016 Hyundai Sonata 2.4L suffered an in-transit engine failure and entered emergency limp mode with an active P1326 rod bearing defect code, which is a recognized fire and safety hazard under NHTSA mandates. Service Campaign 953 was successfully completed on August 12, 2019, qualifying the vehicle for a lifetime settlement engine replacement. Walser Hyundai Brooklyn Park (RO #257457) has issued an administrative denial based solely on a prior-salvage title flag from a cosmetic theft recovery. The manufacturer is actively stalling a court-ordered federal safety recall remedy based on an administrative title brand, despite the engine compartment being structurally original and undamaged. Hyundai Corporate Case #42869828 is open but unresolved.

   NHTSA complaint 11749029
10. Filed Jun 15, 2026Failure May 15, 2026149,000 milesManawa, WIEngine, Hybrid propulsion system

    The contact owns a 2016 Hyundai Sonata. The contact stated that while driving approximately 60 MPH, the vehicle suddenly shut off with the message "HEV System Failure" displayed. The driver safely pulled over to the side of the road and restarted the vehicle. A towing truck arrived on the scene and reset the diagnostic codes before towing the vehicle. The vehicle was towed to the local dealer. The dealer retrieved several diagnostic trouble codes; however, the dealer was unable to determine the cause of the failure. The vehicle was test-driven but the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 149,000.

    NHTSA complaint 11744248
11. Filed Jun 12, 2026Failure Jun 2, 2026Lexington, NCEngine, Power train

    After the emissions 9c2 recall car hesitant when changing an Hyundai has knowledgement of the problem but don’t have a fix

    NHTSA complaint 11743836
12. Filed Jun 2, 2026Failure Apr 15, 2026Myrtle Beach, SCHeadlights

    I was driving at night and my passenger headlights went out. About 2 years prior the same thing happened but it was the driver side headlight that went out. It was $1100 to get the driver side replaced and now here i am having to pay the same amount to replace the passenger side headlights. It was not a simple replacing the bulb. Something inside went broke causing the dealership to have to install a whole new headlight set.

    NHTSA complaint 11741649
13. Filed Jun 2, 2026Failure May 16, 2026Palmdale, CAElectrical system, Engine, Power train

    Went from 65 and dropped down to 40 going up grades on the freeway. Started shaking, check engine light went on and electric battery disappeared from dash. Got to top of grade, went back to normal. Problem repeated on next grades. Car had just left dealership lot an hour prior where it was safety inspected and they said all was fine. Took back to dealership for inspection and they said that there were no codes showing for what happened and all was well with the vehicle, when obviously it was not.

    NHTSA complaint 11741506
14. Filed May 19, 2026Failure Apr 15, 2026Fernandina Beach, FLEngine, Power train

    The following mandatory software update was performed on my vehicle: ECU SOFTWARE UPDATE FOR THETA II EMISSIONS IMPROVEMENT (SERVICE CAMPAIGN 9C2). After this update my vehicle drivetrain is quite erratic. In particular when the engine is cold it appears to jerk even when in Parking gear position. When cold the drivetrain experiences erratic gear shifts. This provides little confidence when driving and could result in safety issues when merging into traffic. Once the engine has reached its normal operating temperature it still makes occasional gear shift that are jerky and probably not good for the transmission. This vehicle had a very smooth transmission prior to the ECU software update, now I am hesitant when I need to merge into traffic, since I am not sure it will select the correct gear when accelerating. I have reported this to the dealership and Hyundai corporate service center and both indicate that when the engine is cold that the drivetrain can act strange, but once it is up to temperature it should be smooth. I have looked on the web and noticed multiple Hyundai owners with similar engines reporting the same issue after this software update. Hyundai may have satisfied the EPA requirements with this software, but they may have a created a safety issue for the vehicle operator and their passengers.

    NHTSA complaint 11738811
15. Filed May 19, 2026Failure May 6, 2026Prattville, ALElectrical system, Unknown or other

    Car just stated making g noise went into lp.mode now saying k ock sensor

    NHTSA complaint 11738691
16. Filed May 14, 2026Failure May 8, 2026Angleton, TXEngine

    After completion of Hyundai Service Campaign 9C2, my 2016 Hyundai Sonata SE is very difficult to drive at low RPMs. Cold start its sluggish and jerks and driving uphill feels like transmission slipping but is not. An additional update to the ECM needs to be conducted ASAP.

    NHTSA complaint 11737818
17. Filed May 12, 2026Failure Apr 29, 2026Charlotte, NCEngine, Power train, Unknown or other

    My 2016 Hyundai Sonata is experiencing severe oil consumption due to a known Hyundai engine defect. The engine burns oil rapidly and loses more than a quart between oil changes. This creates a safety hazard because the engine can stall, seize, or fail while driving. The Hyundai dealership did NOT perform the official Hyundai oil-consumption test. They only checked the dipstick, noted the oil was low, and submitted a request for a paid combustion cleaning. Hyundai declined to pay for the cleaning, and the dealership is refusing to perform the required oil-consumption test unless I pay $750.00. Hyundai Corporate also refused to authorize the test, stating the vehicle is out of warranty, even though this is a known engine defect affecting many Hyundai vehicles. Without the official test, Hyundai will not review the engine defect or consider a goodwill engine replacement. This is a safety issue because the engine can fail without warning. The dealership and Hyundai are refusing to perform the required diagnostic test unless I pay $750, and refusing to review the defect without that test.

    NHTSA complaint 11737409
18. Filed May 3, 2026Failure Jan 1, 2026Orange Park, FLAir bags

    Dear Hyundai Customer Care, I am writing to report a safety concern with my 2016 Hyundai Sonata. The dashboard has developed significant cracking near the passenger-side airbag, which raises concerns about proper airbag deployment in the event of an accident. This level of deterioration seems premature and not consistent with normal wear and tear. I would like to know if there are any recalls, service bulletins, or assistance programs related to this issue, and what steps I should take for this issue as it is a safety concern for myself and passengers. I appreciate your prompt attention to this matter. This has had an ongoing issue for awhile.

    NHTSA complaint 11735405
19. Filed Apr 30, 2026Failure Oct 1, 2023Mount Pleasant, SCEngine, Vehicle speed control

    This vehicle has a major engine flaw; Hyundai USA KNOWS about it, and STILL will not issue a recall for EXCESSIVE OIL CONSUMPTION. First episode: October 2023 at 86,371 miles. Dealership replaced leaking valve cover gasket and changed woefully-soiled spark plugs. Still under manufacturer warranty, but I paid the balance. Second episode: FOUR MONTHS LATER (Feb. 2024; 89,078 miles), another limp mode and Check Engine lamp. The spark plugs are soiled again with oil, so the dealership changes the spark plugs again, instead of addressing the underlying issue - Excessive oil consumption. Still under warranty, yet I pay the bill...AGAIN. Episode Three: October 04, 2024. Hyundai Sonata goes into limp mode again with CHECK ENGINE LIGHT illuminating – cylinder 1 was misfiring. All spark plugs fouled again; all spark plugs replaced. Valve cover gasket was leaking, so that was replaced as well. Yup, I paid for the repairs out-of-pocket. Episode Four: May 02, 2025. Vehicle goes into limp mode again, with CHECK ENGINE LIGHT turning on. Another spark plug fouled up, so it was replaced. Ignition coil replaced as well. Episode Five: June 19, 2025. Limp mode and Check Engine Lamp illuminates yet again, so Hyundai of North Charleston (SC) initiates an oil consumption test. "...[3.5 quarts of] oil consumption is excessive...", yet Hyundai denies everything. Hyundai is actually admitting to an underlying issue but offers ZERO assistance.

    NHTSA complaint 11734985
20. Filed Apr 20, 2026Failure Apr 15, 2026Anaheim, CAEngine

    While driving my car with no warning light or any type of sound just cut off engine while driving. I was on busy highway going slightly uphill and was almost rear ended causing car behind me to swerve to avoid hitting me swerving to other lane and almost colliding into another car. I was able to get to middle divider almost but back end of my car sticking out in #2 lane. I was stuck in car for about 10 minutes then got across Street to sidewalk. There was no warning, no smoke etc prior to engine cutting off. Everything still works lights, a/c, radio etc . Engine tries to turn over but then slowly dies out like a battery issue however I have a 2 year old battery and when I charge it or try to jump start it it doesn't start also everything else powers on. I have had it stall 2 times before on L.A. freeway in which I somehow was able to cross over 4 lanes coasting to side of freeway. And at that time was sideswipped by another vehicle to front of car and car kept going and I really didn't have time to think about that while just trying to maneuver safely to side of freeway. The 1 and 2nd time it stalled it did restart after about 10 min. But this 3rd time it hasn't started again. The most recent incident was4/15/26. Another issue is the massive amounts of oil it consumes. I put in 2 quarts a week . But there is never oil leaking on driveway or anywhere its parked so where is oil going. I've had it checked several times and they said that these cars burn through oil and I also told Hyundai dealer about both issue and nothing was ever done. My s Check engine came on and I took in to shop and picked it up after paying alot of money and light was off but about a week later on. Took it back and pick up and lights off running good another couple thousand again. And on and off just randomly and auto mechanic shop said I would need to take to hyundai dealer to see whats happening. Called and told them never heard back. I have more pic of repairs but couldn't load more

    NHTSA complaint 11732489