Complaints over time
Complaints about the 2016 IC BUS BE peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 IC BUS BE
Bus, diesel, built in United States. Owner complaints on file from Feb 9, 2024 to Feb 9, 2024.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2016 bus
Severity index0.02016 buss average 0.0
First 24 months0Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2016 IC BUS BE
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 IC BUS BE
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Feb 9, 2024Failure Feb 9, 2024Marshall, MNUnknown or other
The side emergency windows hinge have a defect in the frame that allows the frame to drop (distort) making opening difficult. The distorted hinge allows the window to drop making it drag on frame. This is one of 15 buses I have with the same window and same issue.
NHTSA complaint 11571007
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
88 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- IK0200013 Feb 21, 2024 · Service Bulletin/Repair Instructions
Suggested alignment target values when performing a vehicle axle alignment. - IK0800351 Nov 21, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IK2600069 Sep 7, 2023 · Service Bulletin/Repair Instructions
How to request a horsepower quote; all International and Cummins engines - IK2200109 Sep 25, 2023 · Service Bulletin/Repair Instructions
Bus seat back foam inspection guidelines - IK1201457 Sep 22, 2023 · Service Bulletin/Repair Instructions
Cummins B6.7 Grid Heater Relay - IK0400040 Sep 26, 2023 · Service Bulletin/Repair Instructions
General Wheel Speed Sensor Troubleshooting - IK0300010 Sep 29, 2023 · Service Bulletin/Repair Instructions
Diagnosis of chassis wander complaints. - IK0800351 Aug 14, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IKo800080 Aug 14, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting - IK1200101 Mar 23, 2023 · Service Bulletin/Repair Instructions
Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines - IK0800407 Mar 15, 2023 · Service Bulletin/Repair Instructions
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions - IK0700115 Jan 10, 2023 · Service Bulletin/Repair Instructions
QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines - IK0800351 Nov 16, 2022 · Service Bulletin/Repair Instructions
J1939 Data link source address information - IK1201472 Sep 29, 2022 · Service Bulletin/Repair Instructions
Pico Scope CCOS (Crankcase Separator Test) - IK1201469 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test One Channel RCT - IK0800610 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test Resistance and Ohmmeter - IK0800609 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test for Datalink (CAN) Health Shorts & opens - IK0800607 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test - IK0800351 Feb 10, 2022 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IK1000003 Nov 2, 2021 · Service Bulletin/Repair Instructions
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps - IK0800080 Nov 2, 2021 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting - IK0700115 Nov 18, 2021 · Service Bulletin/Repair Instructions
QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26 engine. - IK0400046 Nov 2, 2021 · Service Bulletin/Repair Instructions
WABCO Full Power Brake Diagnostic Code (DTC) Index - IK2600254 Oct 14, 2021 · Service Bulletin/Repair Instructions
New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM - IK2600251 Oct 19, 2021 · Service Bulletin/Repair Instructions
How to obtain As built parameter list - IK0400028 Oct 18, 2021 · Service Bulletin/Repair Instructions
How to program parameters after changing WABCO FPB ECU (Parking brake shows N/A) - IK0700115 Oct 22, 2021 · Service Bulletin/Repair Instructions
QLS Emergency Calibration; Models with 2016 Cummins ISX, A26 and EPA 2017 and newer Cummins X15, L9, or B6.7 engines - IK1201299 Sep 30, 2021 · Service Bulletin/Repair Instructions
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines - IK0400040 Jul 19, 2021 · Service Bulletin/Repair Instructions
General wheel speed sensor troubleshooting - IK0700112 Jun 4, 2021 · Service Bulletin/Repair Instructions
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems - IK1500074 Nov 17, 2020 · Service Bulletin/Repair Instructions
Fuel Filters, Winter Additives, and Blending Fuels for Cummins® Engines - IK1400005 Aug 25, 2020 · Service Bulletin/Repair Instructions
Driveline Information Center and Troubleshooting Procedures - IK0800504 Aug 3, 2020 · Service Bulletin/Repair Instructions
Repair Procedures for Vehicles Struck by Lightning - IK2200149 Jun 17, 2020 · Service Bulletin/Repair Instructions
This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of germs. - IK2200088 May 5, 2020 · Service Bulletin/Repair Instructions
Factory Installed Air Conditioning, EC4.0 System operating instructions and the service manual - IK0800475 May 22, 2020 · Service Bulletin/Repair Instructions
Radio Diagnostics and Information - IK2200001 Apr 13, 2020 · Service Bulletin/Repair Instructions
Bus Air Conditioning Service Contacts for HVAC Information - IK1600258 Mar 26, 2020 · Service Bulletin/Repair Instructions
Cleaning and Disinfecting Trucks and Buses - IK0800080 Feb 27, 2020 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting - IK2200026 Nov 12, 2019 · Service Bulletin/Repair Instructions
Sound Off Bus Monitor Lamps Not Illuminating While Circuits and Exterior Lights are Operating and Test Good - IK1201398 Nov 27, 2019 · Service Bulletin/Repair Instructions
ISB 6.7 Frequent Regeneration - IK0700097 Oct 29, 2019 · Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit; All SCR vehicles - IK1201299 Sep 9, 2019 · Service Bulletin/Repair Instructions
Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX - IK1400023 Jul 15, 2019 · Service Bulletin/Repair Instructions
Suspension Lean Diagnostics; All models - IK0800351 Jun 26, 2019 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IK0700079 Jun 20, 2019 · Service Bulletin/Repair Instructions
SCR Vehicles Setting DEF Quality Faults due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV - IK0800080 Oct 12, 2018 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting; All Models with 250k Baud Data Link (Black 9-Pin Diagnostic Connector). - IK0800484 May 16, 2019 · Service Bulletin/Repair Instructions
Voltage gauge drops on cold engine start-up; Only models built with Cummins ISB, B6.7, ISL, or L9 engines - IK0700097 May 21, 2019 · Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit available; Only models equipped with SCR Aftertreatment. - IK0200013 May 30, 2019 · Service Bulletin/Repair Instructions
Suggested alignment target values when performing a vehicle axle alignment - IK0800564 Nov 6, 2018 · Service Bulletin/Repair Instructions
Child Checkmate is not functioning correctly; Only buses with features 47EXC, 47EXD, 47EXE built from 4/18/16 to 5/15/17 - IK2200116 Mar 12, 2019 · Service Bulletin/Repair Instructions
Bus Door Adjustment procedure for Electric and Air; only models built 09/15/11 or later - K1200716 Mar 28, 2019 · Service Bulletin/Repair Instructions
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure - IK0700097 Mar 29, 2019 · Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit; only models equipped with SCR Aftertreatment - IK2600215 Nov 5, 2018 · Service Bulletin/Repair Instructions
Applying Advanced Logic Templates; only models equipped with a BCM or ESC - IK2600008 Mar 22, 2017 · Service Bulletin/Repair Instructions
How to Diagnose Electrical Problems with Diamond Logic Builder; only models equipped with a BCM or ESC - IK2600007 Nov 5, 2018 · Service Bulletin/Repair Instructions
How to Get from History and Program a BCM or ESC; only models equipped with a BCM or ESC - IK0800564 Nov 6, 2018 · Service Bulletin/Repair Instructions
Child Checkmate is not functioning correctly; Only buses with features 47EXC, 47EXD, 47EXE built from 4/18/16 to 5/15/17 - IK2200116 Feb 27, 2019 · Service Bulletin/Repair Instructions
Bus Door Adjustment procedure for Electric and Air - IK0900077 Jan 16, 2019 · Service Bulletin/Repair Instructions
Fuel Fired Engine Coolant Heaters
Source: NHTSA manufacturer communications files.