Complaints over time
Complaints about the 2013 IC BUS CE peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2013 IC BUS CE
Bus, diesel, built in United States. Owner complaints on file from Feb 17, 2020 to Feb 17, 2020.
Recall campaigns covering this model year57,994 vehicles or units across those campaigns
Owner complaints1Below the median 2013 bus
Severity index0.02013 buss average 25.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2013 IC BUS CE name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2013 IC BUS CE
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-838 | Nov 18, 2016 | Affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that… | Engine and cooling | 157 | Part replacement |
| 15V-870 | Dec 23, 2015 | Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position | Adaptive equipment | 68 | Part replacement |
| 14V-691 | Nov 3, 2014 | Platform side plate of the affected wheelchair lifts may crack | Adaptive equipment | 68 | Part replacement |
| 13V-020 | Jan 17, 2013 | These vehicles were manufactured August 5, 2010 through September 6, 2012 and are equipped with certain 2011-2013 model year I-6 engines with… | Electrical system | 7,657 | Part replacement |
| 12V-287 | Jun 21, 2012 | Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening… | Structure | 44 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2013 IC BUS CE
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Feb 17, 2020Failure Mar 12, 2019133,678 milesGlasgow, KYEngine
ENGINE FAILED DUE TO LOST COMPRESSION DURING A SCHOOL ROUTE.
NHTSA complaint 11309603
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
122 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- IK0400037 Apr 29, 2024 · Service Bulletin/Repair Instructions
This document is to guide users to eliminate brake pedal rattle noise. - IK08000403 Apr 24, 2024 · Service Bulletin/Repair Instructions
This document details the procedure that must be followed to ensure proper alternator troubleshooting. - IK0800351 Nov 21, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IK2600069 Sep 7, 2023 · Service Bulletin/Repair Instructions
How to request a horsepower quote; all International and Cummins engines - IK2200109 Sep 25, 2023 · Service Bulletin/Repair Instructions
Bus seat back foam inspection guidelines - IK1201457 Sep 22, 2023 · Service Bulletin/Repair Instructions
Cummins B6.7 Grid Heater Relay - IK0400040 Sep 26, 2023 · Service Bulletin/Repair Instructions
General Wheel Speed Sensor Troubleshooting - IK0300010 Sep 29, 2023 · Service Bulletin/Repair Instructions
Diagnosis of chassis wander complaints. - IK0800351 Aug 14, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IKo800080 Aug 14, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting - IK0800407 Mar 15, 2023 · Service Bulletin/Repair Instructions
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions - IK0800351 Nov 16, 2022 · Service Bulletin/Repair Instructions
J1939 Data link source address information - IK1201472 Sep 29, 2022 · Service Bulletin/Repair Instructions
Pico Scope CCOS (Crankcase Separator Test) - IK1201469 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test One Channel RCT - IK0800610 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test Resistance and Ohmmeter - IK0800609 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test for Datalink (CAN) Health Shorts & opens - IK0800607 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test - IK2600052 Mar 14, 2022 · Service Bulletin/Repair Instructions
Calculating pulses per mile (speedometer setting); only models equipped with International engines - IK0800351 Feb 10, 2022 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IK1000003 Nov 2, 2021 · Service Bulletin/Repair Instructions
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps - IK0800080 Nov 2, 2021 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting - IK0400046 Nov 2, 2021 · Service Bulletin/Repair Instructions
WABCO Full Power Brake Diagnostic Code (DTC) Index - IK2600251 Oct 19, 2021 · Service Bulletin/Repair Instructions
How to obtain As built parameter list - IK1201299 Sep 30, 2021 · Service Bulletin/Repair Instructions
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines - IK0400040 Jul 19, 2021 · Service Bulletin/Repair Instructions
General wheel speed sensor troubleshooting - IK0700112 Jun 4, 2021 · Service Bulletin/Repair Instructions
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems - IK1201459 May 18, 2021 · Service Bulletin/Repair Instructions
Cummins engine vibration with aftermarket air conditioning installed - IK1201457 May 17, 2021 · Service Bulletin/Repair Instructions
Cummins B6.7 Grid Heater Relay - IK1500074 Nov 17, 2020 · Service Bulletin/Repair Instructions
Fuel Filters, Winter Additives, and Blending Fuels for Cummins® Engines - IK1400005 Aug 25, 2020 · Service Bulletin/Repair Instructions
Driveline Information Center and Troubleshooting Procedures - IK0800504 Aug 3, 2020 · Service Bulletin/Repair Instructions
Repair Procedures for Vehicles Struck by Lightning - IK2200150 Jun 18, 2020 · Service Bulletin/Repair Instructions
This document will guide the user through determining if there is a sealing issue with the rear emergency door on a CE Bus. - IK2200149 Jun 17, 2020 · Service Bulletin/Repair Instructions
This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of germs. - IK2200088 May 5, 2020 · Service Bulletin/Repair Instructions
Factory Installed Air Conditioning, EC4.0 System operating instructions and the service manual - IK2200001 Apr 13, 2020 · Service Bulletin/Repair Instructions
Bus Air Conditioning Service Contacts for HVAC Information - IK1600258 Mar 26, 2020 · Service Bulletin/Repair Instructions
Cleaning and Disinfecting Trucks and Buses - IK0800080 Feb 27, 2020 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting - IK1201398 Nov 27, 2019 · Service Bulletin/Repair Instructions
ISB 6.7 Frequent Regeneration - IK2200145 Oct 14, 2019 · Service Bulletin/Repair Instructions
Bus Strobe Light Replacements - IK2200073 Oct 11, 2019 · Service Bulletin/Repair Instructions
Bus Body Entry Door Switch, LH Panel Mounted - IK0700097 Oct 29, 2019 · Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit; All SCR vehicles - MIN13112 Sep 21, 2013 · Service Bulletin/Repair Instructions
Eaton Hybrid Software Improvement Release - IK1201299 Sep 9, 2019 · Service Bulletin/Repair Instructions
Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX - IK1400023 Jul 15, 2019 · Service Bulletin/Repair Instructions
Suspension Lean Diagnostics; All models - IK0800351 Jun 26, 2019 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IK0700097 May 21, 2019 · Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit available; Only models equipped with SCR Aftertreatment. - IK0200013 May 30, 2019 · Service Bulletin/Repair Instructions
Suggested alignment target values when performing a vehicle axle alignment - IK0700097 Apr 26, 2019 · Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit; Only vehicles Equipped with SCR - IK2200116 Mar 12, 2019 · Service Bulletin/Repair Instructions
Bus Door Adjustment procedure for Electric and Air; only models built 09/15/11 or later - K1200716 Mar 28, 2019 · Service Bulletin/Repair Instructions
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure - IK0700097 Mar 29, 2019 · Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit; only models equipped with SCR Aftertreatment - IK2600215 Nov 5, 2018 · Service Bulletin/Repair Instructions
Applying Advanced Logic Templates; only models equipped with a BCM or ESC - IK2600008 Mar 22, 2017 · Service Bulletin/Repair Instructions
How to Diagnose Electrical Problems with Diamond Logic Builder; only models equipped with a BCM or ESC - IK2600007 Nov 5, 2018 · Service Bulletin/Repair Instructions
How to Get from History and Program a BCM or ESC; only models equipped with a BCM or ESC - IK0400016 Nov 5, 2018 · Service Bulletin/Repair Instructions
Aggressive Brakes with Air Brake Foot Valve Leak on Bus; only models with feature code 04WEA - Parking Brake Interlock - With Air Brakes Only - IK0800503 Jan 3, 2019 · Service Bulletin/Repair Instructions
ISB Starting System Diagnostics; Only models built with cummins ISB engines - IK0700097 Jan 10, 2019 · Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit - IK2200143 Sep 14, 2018 · Service Bulletin/Repair Instructions
Diagnosis and repair of intermittent operation of the Child Checkmate reset button. - IK1900022 Sep 6, 2018 · Service Bulletin/Repair Instructions
A/C Refrigerant and Oil Capacities - IK1201360 Sep 6, 2018 · Service Bulletin/Repair Instructions
Cylinder Performance Analyzer (CPA) Resource Center
Source: NHTSA manufacturer communications files.