Complaints over time
Complaints about the 2016 IC BUS Cesb peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model yearPark outside
2016 IC BUS Cesb
Bus, diesel. Owner complaints on file from Jan 8, 2020 to Jan 8, 2020.
Recall campaigns covering this model year1577k vehicles or units across those campaigns
Owner complaints1Close to the median 2016 bus
Severity index0.02016 buss average 0.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2016 IC BUS Cesb name seat belts
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
15 recall campaigns cover the 2016 IC BUS Cesb
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-580 | Sep 4, 2025 | Underfloor reinforcement may not have been installed, compromising the structural integrity of the buses | Structure | 457 | Repair or modification |
| 25V-503 | Aug 6, 2025 | Brake pressure switch assembly may leak brake fluid into the brake pressure switch's electrical components and cause an electrical short-circuitPark outside | Brakes | 16,553 | Repair or modification |
| 23V-398 | Jun 2, 2023 | Brake pressure switch assembly may leak brake fluid into the brake pressure switch's electrical components and cause an electrical short-circuitPark outside | Brakes | 15,398 | Part replacement |
| 19V-373 | May 15, 2019 | Driver side rear brakes may drag | Brakes | 2,620 | Part replacement |
| 18V-563 | Aug 24, 2018 | Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height | Adaptive equipment | 631 | Part replacement |
| 18V-124 | Feb 20, 2018 | LPDM relay for the propane booster pump and the scavenge pump may intermittently fail, causing the fuel pump to stop | Electrical system | 1,047 | Part replacement |
| 17V-580 | Sep 20, 2017 | Castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen | Steering | 160 | Repair or modification |
| 17V-257 | Apr 18, 2017 | Power circuit for the heater booster pump may be unfused | Electrical system | 336 | Repair or modification |
| 16V-837 | Nov 18, 2016 | Affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that… | Engine and cooling | 20,673 | Part replacement |
| 16V-765 | Oct 21, 2016 | Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position | Adaptive equipment | 685 | Part replacement |
| 16V-454 | Jun 22, 2016 | These buses may have been manufactured without reflective outline tape around the emergency exit roof hatches | Structure | 1,787 | Repair or modification |
| 16V-091 | Feb 18, 2016 | In the affected vehicles, the hood straps used to latch the hood closed may become elongated and not return to their original length | Structure | 9,662 | Part replacement |
| 16V-030 | Jan 22, 2016 | Affected stop arms have a reflective decal that may peel loose from the stop arm | Other or unknown | 529 | Part replacement |
| 15V-166 | Mar 23, 2015 | Affected brake actuators may have been manufactured with an incomplete attachment of the internal rubber diaphragm to the actuation mechanism | Brakes | 68 | Part replacement |
| 15V-084 | Feb 11, 2015 | In the affected school buses, the powertrain wiring harness may contact the high pressure fuel line for one of the fuel injectors, possibly… | Electrical system | 6,302 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 IC BUS Cesb
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 8, 2020Failure Jan 8, 201920,000 milesShelley, IDSeat belts
TL* THE CONTACT OWNS A 2016 IC BUS CE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SECURE THE DRIVERS SEAT BELT THE CLIP FRACTURED. THE LOCAL DEALER RUSH INTERNATIONAL (537 IRLEN DR GEROME ID) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE ENTIRE SEAT BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT SIMILAR FAILURES WERE ALSO EXPERIENCED WITH TWO ADDITIONAL BUSES. THE FAILURES WERE NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000. *DT *TR*DT*JB
NHTSA complaint 11297912
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
203 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- IK1201493 Aug 20, 2026 · Service Bulletin/Repair Instructions
The purpose of this article is to provide updated repair guidelines for the engine oil pan leak on all 8.8L gasoline and LPG engines. Engine oil can leak from the rear of the engine oil pan due to an excessive gap in the sealing area between the engine oil … - IK1900198 Jul 21, 2026 · Service Bulletin/Repair Instructions
This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued… - IK2600052 Jul 30, 2026 · Service Bulletin/Repair Instructions
This article describes how to fix a speedometer that does not read accurately. An inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (RAR), or by parameters being inadvertently changed during a programming event. Use th… - IK1201493 May 4, 2026 · Service Bulletin/Repair Instructions
The purpose of this article is to provide updated repair guidelines for the engine oil pan leak on all 8.8L gasoline and LPG engines. Engine oil can leak from the rear of the engine oil pan due to an excessive gap in the sealing area between the engine oil … - IK4300035 Feb 3, 2026 · Service Bulletin/Repair Instructions
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are… - IK2600255 Jan 26, 2026 · Other
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 103… - IK2600090 Feb 5, 2026 · Other
New CARB Idle Reduction Change Request - IK2600047 Jan 2, 2026 · Service Bulletin/Repair Instructions
Engine replacements for all International engines will need to follow this procedure. - IK1600272 Dec 19, 2025 · Service Bulletin/Repair Instructions
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector. - IK2200169 Nov 8, 2025 · Service Bulletin/Repair Instructions
This document will guide the user through repairing a Next Gen CE Bus Driver's Window with loose, displaced, or falling-out upper or lower seals. See symptoms below for an example of the issue. - IK2200119 Nov 7, 2025 · Service Bulletin/Repair Instructions
IC Bus Operator's Manuals - IK1201009 Nov 6, 2025 · Service Bulletin/Repair Instructions
In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating … - IK0600030 Dec 5, 2025 · Service Bulletin/Repair Instructions
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.) - IK1201490 Sep 18, 2025 · Service Bulletin/Repair Instructions
The purpose of this article is to provide updated guidance regarding PSI 8.8L repair versus engine replacement. - IK3400001 Aug 28, 2025 · Service Bulletin/Repair Instructions
Title: Service Portal iKNow Feedback Case Types Applies To: All - IK2300017 Aug 26, 2025 · Service Bulletin/Repair Instructions
Title: Electric Vehicle Air Dryer Operation - IK1400005 Aug 25, 2025 · Service Bulletin/Repair Instructions
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles - IK2200170 Jul 11, 2025 · Service Bulletin/Repair Instructions
Title: Next Gen CE Bus Starter Interlock Dash Chime Applies To: Next Gen CE Bus with starter interlock feature built prior to 2/19/25 - IK1900022 Jul 18, 2025 · Service Bulletin/Repair Instructions
Title: A/C Refrigerant and Oil Capacities Applies To: All current models - IK0900157 Jul 17, 2025 · Service Bulletin/Repair Instructions
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models - IK0800686 Jul 18, 2025 · Service Bulletin/Repair Instructions
Title: Radio Clock is Freezing Applies To: Next Gen CE Bus - IK2300021 Jun 26, 2025 · Service Bulletin/Repair Instructions
Title: Servicing Air Conditioning Systems on Electric Vehicles - IK0500054 Jun 4, 2025 · Service Bulletin/Repair Instructions
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears - IK2600069 May 20, 2025 · Service Bulletin/Repair Instructions
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines - IK2200088 Apr 22, 2025 · Service Bulletin/Repair Instructions
Title: Factory Installed Air Conditioning, EC4.0 System BE, CE, FE, RE Bus Models - IK2300041 Apr 21, 2025 · Service Bulletin/Repair Instructions
Title: 6090/6091 Connector Damage Applies To: IC Bus® Electric CE Series, International® eMV™ Series - IK1400023 Oct 8, 2024 · Service Bulletin/Repair Instructions
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes i… - iK1201485 Jul 17, 2024 · Service Bulletin/Repair Instructions
This document will guide the user through the exhaust manifold inspection process and cover the change in the exhaust manifold installation procedure to prevent damage due to thermal expansion. - IK1201493 May 22, 2024 · Service Bulletin/Repair Instructions
The purpose of this article is to provide updated repair guidelines for the engine oil pan leak on all 8.8L gasoline and LPG. - IK0400037 Apr 29, 2024 · Service Bulletin/Repair Instructions
This document is to guide users to eliminate brake pedal rattle noise. - IK08000403 Apr 24, 2024 · Service Bulletin/Repair Instructions
This document details the procedure that must be followed to ensure proper alternator troubleshooting. - IK0800482 Apr 24, 2024 · Service Bulletin/Repair Instructions
This document covers battery diagnostics, maintenance and storage requirement. - IK1201490 Mar 6, 2024 · Service Bulletin/Repair Instructions
Inspection of camshaft for PSI 8.8L Propane and Gasoline Engines - IK0800351 Nov 21, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IK2600069 Sep 7, 2023 · Service Bulletin/Repair Instructions
How to request a horsepower quote; all International and Cummins engines - IK2200109 Sep 25, 2023 · Service Bulletin/Repair Instructions
Bus seat back foam inspection guidelines - IK1201457 Sep 22, 2023 · Service Bulletin/Repair Instructions
Cummins B6.7 Grid Heater Relay - IK0400040 Sep 26, 2023 · Service Bulletin/Repair Instructions
General Wheel Speed Sensor Troubleshooting - IK0300010 Sep 29, 2023 · Service Bulletin/Repair Instructions
Diagnosis of chassis wander complaints. - IK0800351 Aug 14, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IKo800080 Aug 14, 2023 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting - IK1200101 Mar 23, 2023 · Service Bulletin/Repair Instructions
Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines - IK0800407 Mar 15, 2023 · Service Bulletin/Repair Instructions
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions - IK0700115 Jan 10, 2023 · Service Bulletin/Repair Instructions
QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines - IK0800351 Nov 16, 2022 · Service Bulletin/Repair Instructions
J1939 Data link source address information - IK1201472 Sep 29, 2022 · Service Bulletin/Repair Instructions
Pico Scope CCOS (Crankcase Separator Test) - IK1201469 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test One Channel RCT - IK0800610 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test Resistance and Ohmmeter - IK0800609 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test for Datalink (CAN) Health Shorts & opens - IK0800607 Aug 23, 2022 · Service Bulletin/Repair Instructions
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test - IK0800351 Feb 10, 2022 · Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information - IK1000003 Nov 2, 2021 · Service Bulletin/Repair Instructions
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps - IK0800080 Nov 2, 2021 · Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting - IK0700115 Nov 18, 2021 · Service Bulletin/Repair Instructions
QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26 engine. - IK0400046 Nov 2, 2021 · Service Bulletin/Repair Instructions
WABCO Full Power Brake Diagnostic Code (DTC) Index - IK2600254 Oct 14, 2021 · Service Bulletin/Repair Instructions
New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM - IK2600251 Oct 19, 2021 · Service Bulletin/Repair Instructions
How to obtain As built parameter list - IK0400028 Oct 18, 2021 · Service Bulletin/Repair Instructions
How to program parameters after changing WABCO FPB ECU (Parking brake shows N/A) - IK0700115 Oct 22, 2021 · Service Bulletin/Repair Instructions
QLS Emergency Calibration; Models with 2016 Cummins ISX, A26 and EPA 2017 and newer Cummins X15, L9, or B6.7 engines - IK1201299 Sep 30, 2021 · Service Bulletin/Repair Instructions
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
Source: NHTSA manufacturer communications files.