Complaints over time
Complaints about the 2017 Indian Chief peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Indian Chief
Motorcycle, gasoline, built in United States. Owner complaints on file from Apr 2, 2019 to Feb 24, 2020.
Recall campaigns covering this model year255k vehicles or units across those campaigns
Owner complaints2Close to the median 2017 motorcycle
Severity index0.02017 motorcycles average 8.5
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2017 Indian Chief name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2017 Indian Chief
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-776 | Oct 29, 2019 | Gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is… | Electrical system | 52,745 | Part replacement |
| 17V-682 | Oct 27, 2017 | These motorcycles may be equipped with a European-market, not US-market, halogen headlight assembly | Lighting | 2,096 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Indian Chief
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Feb 24, 2020Failure Jun 29, 201912,000 milesMoncks Corner, SCElectrical system, Power train
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF. THE CONTACT STATED THAT AFTER THE MOTORCYCLE WAS STARTED AND WITH THE TRANSMISSION IN NEUTRAL, THE MOTORCYCLE SPONTANEOUSLY ACCELERATED AND STRUCK A SIDE OF THE HOUSE. THERE WAS NO POLICE REPORT FILED. NO INJURIES WERE REPORTED. THE MOTORCYCLE WAS TAKEN TO AMERICAN BIKER LOCATED AT 679 TREELAND DR, LADSON, SC 29456, HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF SPONTANEOUS ACCELERATION. THE CONTACT RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V776000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MOTORCYCLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
NHTSA complaint 11311178 - Filed Apr 2, 2019Failure Apr 1, 201937,000 milesWoodstock, GAService brakes
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF MOTORCYCLE. WHEN DECELERATING, THE MOTORCYCLE WOULD VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. INDIAN MOTORCYCLE OF MARIETTA AND SLINGSHOT OF MARIETTA (1750 COBB PKWY SE, MARIETTA, GA 30060, (770) 956-9577) DIAGNOSED THAT THE FRONT BRAKE ROTORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *TT *BF CONSUMER STATED FRONT BRAKE ROTORS BAD AND VIBRATE WHEN APPLYING BRAKES. MOTORCYCLE IS STILL UNDER WARRANTY INDIAN WOULD NOT REPLACE THEM. *JB
NHTSA complaint 11193406
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
28 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- IND-03.13.2023 Mar 13, 2023 · Service Bulletin/Repair Instructions
This communication provides guidance on how to properly change the headlamp bulb on Indian Springfield, Indian Vintage, or MY2020 and older Indian Chief motorycles. - I-22-03-02 Mar 22, 2022 · Service Bulletin/Repair Instructions
Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that r… - IND-02-14-2022 Feb 14, 2022 · Service Bulletin/Repair Instructions
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French. - IDH-HOLD Mar 15, 2021 · Service Bulletin/Repair Instructions
EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice. - I-20-06 R02 Mar 25, 2021 · Service Bulletin/Repair Instructions
Indian Motorcycle has determined that some 2014-2020 Full–Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM)… - I-20-06 R01 Mar 9, 2021 · Service Bulletin/Repair Instructions
Indian Motorcycle has determined that some 2014-2020 Full–Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM)… - ISA-20-03 Dec 10, 2020 · Service Bulletin/Repair Instructions
Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. When active, the P1530 fault causes the motorcycle to operate in a reduced power (limp) mode. - I-20-12-01 Dec 18, 2020 · Service Bulletin/Repair Instructions
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value. - G-17-10-02 Oct 26, 2017 · Service Bulletin/Repair Instructions
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. T… - G-16-11-01 Nov 1, 2016 · Service Bulletin/Repair Instructions
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been add… - G-15-12-01 R03 Feb 26, 2016 · Service Bulletin/Repair Instructions
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the h… - G-15-12-01 R02 Jan 15, 2016 · Service Bulletin/Repair Instructions
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warn… - G-15-12-01 Dec 10, 2015 · Service Bulletin/Repair Instructions
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training. - ISA-19-03 R03 Dec 12, 2019 · Service Bulletin/Repair Instructions
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a chang… - ISA-19-03 R02 Nov 6, 2019 · Service Bulletin/Repair Instructions
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a chang… - ISA-19-03 R01 Nov 5, 2019 · Service Bulletin/Repair Instructions
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a chang… - ISA-19-01 Mar 14, 2019 · Service Bulletin/Repair Instructions
Indian Motorcycle has identified a quality concern affecting some 2017–2019 full size motorcycles with chrome trim built from 7/18/2016 through 11/27/2018. The chrome trim strips applied to the front and rear fenders may exhibit a wrinkling finish shortly a… - ISA-17-02 Jul 17, 2017 · Service Bulletin/Repair Instructions
Indian Motorcycle has determined that some 2014-2017 111ci motorcycles equipped with Stage 2 Performance Cams, Part Number 2881676, may experience intermittent drivability issues. - I-18-06 R01 Apr 17, 2018 · Service Bulletin/Repair Instructions
Indian Motorcycle is actively investigating a potential concern affecting 111 ci engines that have been equipped with the Thunder Stroke 116 ci Stage 3 Big Bore accessory kit. Investigation is currently planned to conclude by 5/7/18, and at that time this c… - I-18-03 May 29, 2018 · Service Bulletin/Repair Instructions
Indian Motorcycle has identified three separate calibration concerns currently affecting 2017 and 2018 full-size Indian Motorcycles. The Indian Motorcycle engineering team has released updated ECM and cluster calibrations to correct these concerns. Gear P… - I-18-02 Feb 15, 2018 · Service Bulletin/Repair Instructions
Indian Motorcycle has identified three separate calibration concerns currently affecting 2017 and 2018 full-size Indian Motorcycles. The Indian Motorcycle engineering team has released updated ECM and cluster calibrations to correct these concerns. Gear Pos… - I-19-03-01 Mar 21, 2019 · Service Bulletin/Repair Instructions
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing mo… - I-18-11-03 Nov 30, 2018 · Service Bulletin/Repair Instructions
This Team Tip is designed to inform dealers about updated information regarding gear position switches for all 2014- 2019 Indian Motorcycle (111 c. i.) models. Updated information has been added to the Service Manual to provide dealers with clear direction … - I-18-05-01 May 10, 2018 · Service Bulletin/Repair Instructions
2014-2018 Indian Motorcycles utilize Absorbent Glass Mat (AGM) batteries which are selected for their superior vibration resistance, weight savings, and high output. This Team Tip is being released to provide the Indian dealer network with specific recomm… - I-17-11-01 Nov 30, 2017 · Service Bulletin/Repair Instructions
Indian Motorcycle has identified three separate calibration concerns currently affecting 2017 and 2018 full-size Indian Motorcycles. The Indian Motorcycle engineering team is working quickly to develop and release updated ECM and cluster calibrations to cor… - I-16-10-01 Oct 13, 2016 · Service Bulletin/Repair Instructions
The Purpose of this Team Tip is to call attention to the importance of proper Ride Command set-up prior to retail, and to answer a few questions about basic troubleshooting and system operation. It is important to understand how Ride Command operates and w… - I-19-09-02 Sep 27, 2019 · Service Bulletin/Repair Instructions
Updated information has been added to all Indian Motorcycle Service Manuals to provide dealers with clear directions when servicing the fuel system. Be sure to reference the applicable Service Manual for the most accurate information. - I-19-09-01 Sep 27, 2019 · Service Bulletin/Repair Instructions
This Team Tip identifies differences between crankcases used throughout Indian Motorcycle 111 C.I. engine production, and introduces a new service crankcase for 2014-2020 models.
Source: NHTSA manufacturer communications files.