AutoStatsIQ
Data through Oct 2026
Model year

2020 Indian Chieftain Dark Horse

Motorcycle, gasoline, built in United States. Owner complaints on file from Aug 28, 2023 to Aug 28, 2023.

Recalls (0)Complaints (1)Investigations (0)Bulletins (9)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2020 motorcycle
Severity index0.02020 motorcycles average 7.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Indian Chieftain Dark Horse peaked in 2023, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120231202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2020 Indian Chieftain Dark Horse name fuel system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Fuel system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Indian Chieftain Dark Horse

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Indian Chieftain Dark Horse

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Aug 28, 2023Failure Jul 28, 2023Land O'lakes, FLFuel system, Fuel pump

    The contact owns a 2020 Indian Chieftain Dark Horse Motorcycle. The contact stated that on numerous occasions while her son was riding at undisclosed speeds, the motorcycle stalled without warning. The contact was able to restart the motorcycle. No warning light was illuminated. The motorcycle was taken to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The motorcycle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. A case number was provided. The failure mileage was unavailable.

    NHTSA complaint 11541115
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

9 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • IND-02.12.2025 Feb 13, 2025 · Other
    This Indian Motorcycle help center article provides information regarding brake inspection and maintenance regarding 2014+ Indian Chieftain motorcycles.
  • 2023-01-10.26.23 Oct 26, 2023 · Service Bulletin/Repair Instructions
    Some RIDE COMMAND 7" displays may experience a blank screen, blackout, or the impression that it won't turn on, leading to display replacement.
  • ISA-23-01 Jul 27, 2023 · Service Bulletin/Repair Instructions
    Indian Motorcycle has developed a new power windshield motor which is now used on some MY23 Indian Motorcycles. In an effort to deliver consistent quality, Indian Motorcycle has released this Service Advisory to address worn power windshield motor bushings …
  • I-22-09-01 Sep 22, 2022 · Service Bulletin/Repair Instructions
    Indian Motorcycles is releasing a guide to aid in misfire diagnosis on heavyweight air and liquid cooled motorcycles. This Team Tip provides additional details on the systems and components that may contribute to misfire or runabillity concern, along with h…
  • I-22-03-02 Mar 22, 2022 · Service Bulletin/Repair Instructions
    Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that r…
  • IND-02-14-2022 Feb 14, 2022 · Service Bulletin/Repair Instructions
    Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
  • 01IND2021-12-07 Dec 7, 2021 · Service Bulletin/Repair Instructions
    Indian General Ride Command Diagnosis
  • DEX.11.24.21 Nov 24, 2021 · Service Bulletin/Repair Instructions
    Polaris has identified an issue with a population of the 2881779-156 and 2881779-521 Air Intake Kits.
  • 01IND2021-10-04 Oct 4, 2021 · Service Bulletin/Repair Instructions
    We have had a few cases for the light setting not changing on Ride Commands when they were in the auto settings. In some of those cases it was determined the operator did not realize there was an auto setting for brightness and a second auto setting for Day…
Source: NHTSA manufacturer communications files.
About service bulletins