AutoStatsIQ
Data through Oct 2026
Model year

2020 Indian Chieftain

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (0)Bulletins (42)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Indian Chieftain by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Indian Chieftain

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Indian Chieftain

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    42 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • I-22-09-01 (R02) May 31, 2025 · Service Campaign
      Indian Motorcycles is releasing a guide to aid in misfire diagnosis on heavyweight air and liquid cooled motorcycles. This Team Tip provides additional details on the systems and components that may contribute to misfire or runabillity concern, along with h…
    • IND-03.11.2025-2 Mar 12, 2025 · Other
      This Indian Motorcycle help center article contains information regarding the inspection and adjustment of the clutch lever on 2014+ Chieftain motorcycles.
    • IND-03.11.2025-1 Mar 12, 2025 · Other
      This Indian Motorcycle help center article provides information regarding removal and installation of the battery on 2014+ Chieftain motorcycles.
    • IND-03.04.2025 Mar 5, 2025 · Other
      This Indian Motorycle help center article provides information regarding inspection and tension adjustment of the drive belt on 2014+ Chieftain motorcycles.
    • IND-02.12.2025 Feb 13, 2025 · Other
      This Indian Motorcycle help center article provides information regarding brake inspection and maintenance regarding 2014+ Indian Chieftain motorcycles.
    • 2023-01-10.26.23 Oct 26, 2023 · Service Bulletin/Repair Instructions
      Some RIDE COMMAND 7" displays may experience a blank screen, blackout, or the impression that it won't turn on, leading to display replacement.
    • ISA-23-01 Jul 27, 2023 · Service Bulletin/Repair Instructions
      Indian Motorcycle has developed a new power windshield motor which is now used on some MY23 Indian Motorcycles. In an effort to deliver consistent quality, Indian Motorcycle has released this Service Advisory to address worn power windshield motor bushings …
    • IND-05.15.23 May 15, 2023 · Service Bulletin/Repair Instructions
      Indian Motorcycles has released a guide to aid in misfire diagnosis on heavyweight air and liquid-cooled motorcycles. View Team Tip I-22-09-01 (https://www.polarisdealers.com/VirtualMaster/StopSiteFiles/TeamTips/IND/I-22-09-01.pdf) for additional details an…
    • IND-2-03.07.2023 Mar 7, 2023 · Service Bulletin/Repair Instructions
      INDIAN MOTORCYCLE RIDE COMMAND 1.3.1 SOFTWARE OVERVIEW (7â DISPLAYS) The new Ride Command 1.3.1 software includes a new feature and many great usability improvements. The software comes standard on all model year 2023 Challenger, Indian Pursuit, Chieftain a…
    • I-22-09-01 Sep 22, 2022 · Service Bulletin/Repair Instructions
      Indian Motorcycles is releasing a guide to aid in misfire diagnosis on heavyweight air and liquid cooled motorcycles. This Team Tip provides additional details on the systems and components that may contribute to misfire or runabillity concern, along with h…
    • G-08.02.2022 Aug 2, 2022 · Service Bulletin/Repair Instructions
      Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to address this mat…
    • IND-08-02-2022 Aug 2, 2022 · Service Bulletin/Repair Instructions
      Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to address this matte…
    • I-22-03-02 Mar 22, 2022 · Service Bulletin/Repair Instructions
      Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that r…
    • IND-02-14-2022 Feb 14, 2022 · Service Bulletin/Repair Instructions
      Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
    • 01IND2021-12-07 Dec 7, 2021 · Service Bulletin/Repair Instructions
      Indian General Ride Command Diagnosis
    • DEX.11.24.21 Nov 24, 2021 · Service Bulletin/Repair Instructions
      Polaris has identified an issue with a population of the 2881779-156 and 2881779-521 Air Intake Kits.
    • 01IND2021-10-04 Oct 4, 2021 · Service Bulletin/Repair Instructions
      We have had a few cases for the light setting not changing on Ride Commands when they were in the auto settings. In some of those cases it was determined the operator did not realize there was an auto setting for brightness and a second auto setting for Day…
    • I-21-04-01Email Apr 30, 2021 · Service Bulletin/Repair Instructions
      Notifying dealers of the release of Team Tip I-21-04-01
    • I-21-04-01 FAQ Apr 30, 2021 · Service Bulletin/Repair Instructions
      Additional details associated with the I-21-04-01 bulletin.
    • I-21-04-01 Apr 30, 2021 · Service Bulletin/Repair Instructions
      For international models, Indian Motorcycle has introduced new software for the Ride Command 7 inch display. This update includes the improved keyboards and keyboard support.
    • IDH-HOLD Mar 15, 2021 · Service Bulletin/Repair Instructions
      EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
    • I-20-06 R02 Mar 25, 2021 · Service Bulletin/Repair Instructions
      Indian Motorcycle has determined that some 2014-2020 Full–Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM)…
    • I-20-06 R01 Mar 9, 2021 · Service Bulletin/Repair Instructions
      Indian Motorcycle has determined that some 2014-2020 Full–Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM)…
    • I-20-04 Letter Jun 1, 2020 · Service Bulletin/Repair Instructions
      Indian Motorcycle is releasing custom screen protectors (similar to those used for phones or tablets) that provide additional UV protection as well as scratch and damage resistance.
    • I-20-12-01 Dec 18, 2020 · Service Bulletin/Repair Instructions
      This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
    • ISA-20-03 R02 Nov 5, 2020 · Service Bulletin/Repair Instructions
      Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted position within the ECM…
    • ISA-20-03 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted position within the ECM…
    • WIN 7 Aug 13, 2020 · Service Bulletin/Repair Instructions
      If your dealership computer(s) are not updated to Windows 10 on or before 12/31/2020, you will lose the ability to install any Digital Wrench updates.
    • DW 4.1 Sep 23, 2019 · Service Bulletin/Repair Instructions
      Digital Wrench version 4.1 is now available for download. Updating to version 4.1 is required to update the base Digital Wrench software version from 4.0 to 4.1 to allow for future MY20 vehicle support.
    • G-17-10-02 Oct 26, 2017 · Service Bulletin/Repair Instructions
      At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. T…
    • G-16-11-01 Nov 1, 2016 · Service Bulletin/Repair Instructions
      Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been add…
    • G-15-12-01 R03 Feb 26, 2016 · Service Bulletin/Repair Instructions
      There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the h…
    • G-15-12-01 R02 Jan 15, 2016 · Service Bulletin/Repair Instructions
      PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warn…
    • G-15-12-01 Dec 10, 2015 · Service Bulletin/Repair Instructions
      This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
    • I-20-05 May 20, 2020 · Service Bulletin/Repair Instructions
      Indian Motorcycle has determined that some units were manufactured with a Manufacturing (MFG) decal and Certificate of Conformity (CoC) that has a typographical error. The affected decal must be removed and replaced with audit.
    • I-19-03-01 Mar 21, 2019 · Service Bulletin/Repair Instructions
      This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing mo…
    • I-18-11-01 R03 Jan 18, 2019 · Service Bulletin/Repair Instructions
      Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verif…
    • I-18-11-01 R02 Dec 13, 2018 · Service Bulletin/Repair Instructions
      Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verif…
    • I-18-11-01 R01 Nov 26, 2018 · Service Bulletin/Repair Instructions
      Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verif…
    • I-17-04-01 Apr 4, 2017 · Service Bulletin/Repair Instructions
      The Purpose of this Team Tip is to call attention to the importance of keeping Ride Command software updated to utilize the continuous improvements being made.
    • I-20-04 Dealer E Apr 23, 2020 · Service Bulletin/Repair Instructions
      Indian Motorcycles notified dealers of the I-20-04 Service Bulletin, which provides coverage to install screen protectors to vehicles with Ride Command.
    • I-20-04 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Indian Motorcycles identified an opportunity to increase the longevity of the Ride Command Display Screen. This bulletin provides coverage to install screen protectors to vehicles with Ride Command.
    Source: NHTSA manufacturer communications files.
    About service bulletins