Complaints over time
Complaints about the 2019 Indian Chieftan peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Indian Chieftan
Motorcycle, gasoline, built in United States. Owner complaints on file from Sep 18, 2021 to Sep 18, 2021.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2019 motorcycle
Severity index0.02019 motorcycles average 3.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2019 Indian Chieftan name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2019 Indian Chieftan
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Indian Chieftan
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 18, 2021Failure Sep 17, 2021Lowell, NCElectrical system, Exterior lighting, Vehicle speed control
The motorcycle on 9/17/2021 and on 9/18/2021 randomly displayed a Chassis Fault on the dashboard. The light (Chassis Fault) was displayed and the vehicle's horn, turn signals, hazard lights and dashboard become inoperative. The cruise control turned off and no longer operated. Scrolling through the menu of the vehicle's dashboard did not operate.
NHTSA complaint 11433474
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
21 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- I-22-03-02 Mar 22, 2022 · Service Bulletin/Repair Instructions
Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that r… - IND-02-14-2022 Feb 14, 2022 · Service Bulletin/Repair Instructions
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French. - IDH-HOLD Mar 15, 2021 · Service Bulletin/Repair Instructions
EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice. - I-20-06 R02 Mar 25, 2021 · Service Bulletin/Repair Instructions
Indian Motorcycle has determined that some 2014-2020 Full–Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM)… - I-20-06 R01 Mar 9, 2021 · Service Bulletin/Repair Instructions
Indian Motorcycle has determined that some 2014-2020 Full–Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM)… - I-20-12-01 Dec 18, 2020 · Service Bulletin/Repair Instructions
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value. - ISA-20-03 R02 Nov 5, 2020 · Service Bulletin/Repair Instructions
Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted position within the ECM… - DW 4.0 Aug 10, 2018 · Service Bulletin/Repair Instructions
Digital Wrench version 4.0 is now available for download. Updating to version 4.0 is required to update the base Digital Wrench software version from 3.9 to 4.0 to allow for future MY19 vehicle support. - G-17-10-02 Oct 26, 2017 · Service Bulletin/Repair Instructions
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. T… - G-16-11-01 Nov 1, 2016 · Service Bulletin/Repair Instructions
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been add… - G-15-12-01 R03 Feb 26, 2016 · Service Bulletin/Repair Instructions
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the h… - G-15-12-01 R02 Jan 15, 2016 · Service Bulletin/Repair Instructions
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warn… - G-15-12-01 Dec 10, 2015 · Service Bulletin/Repair Instructions
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training. - I-19-03-01 Mar 21, 2019 · Service Bulletin/Repair Instructions
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing mo… - I-18-11-03 Nov 30, 2018 · Service Bulletin/Repair Instructions
This Team Tip is designed to inform dealers about updated information regarding gear position switches for all 2014- 2019 Indian Motorcycle (111 c. i.) models. Updated information has been added to the Service Manual to provide dealers with clear direction … - I-18-11-01 R03 Jan 18, 2019 · Service Bulletin/Repair Instructions
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verif… - I-18-11-01 R02 Dec 13, 2018 · Service Bulletin/Repair Instructions
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verif… - I-18-11-01 R01 Nov 26, 2018 · Service Bulletin/Repair Instructions
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verif… - I-18-09-01 Sep 20, 2018 · Service Bulletin/Repair Instructions
Indian Motorcycle has identified several accessory related considerations affecting 2019 Indian Motorcycle models. - I-19-09-02 Sep 27, 2019 · Service Bulletin/Repair Instructions
Updated information has been added to all Indian Motorcycle Service Manuals to provide dealers with clear directions when servicing the fuel system. Be sure to reference the applicable Service Manual for the most accurate information. - I-19-09-01 Sep 27, 2019 · Service Bulletin/Repair Instructions
This Team Tip identifies differences between crankcases used throughout Indian Motorcycle 111 C.I. engine production, and introduces a new service crankcase for 2014-2020 models.
Source: NHTSA manufacturer communications files.