By year
Owner complaints about Infiniti vehicles peaked at 482 in 2014
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Infiniti
The complete NHTSA record for Infiniti vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Infiniti recalls are filed by Nissan.
Owner complaints in the last five years1,3677,173 on file in all, across 45 models
Recall campaigns11617 in five years
Severity index7.6Crash, fire, injury or death per 100 complaints
Investigations171,950 service bulletins
Components
Engine and cooling draws the most owner complaints about Infiniti vehicles, 13% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The G35 has the most complaints of any Infiniti model
Every Infiniti model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| G35 | 2001 to 2013 | 1,351 | 6.4 | 17 | 0 |
| QX60 | 2014 to 2027 | 586 | 6.1 | 26 | 2 |
| QX56 | 2001 to 2013 | 538 | 3.7 | 30 | 0 |
| G37 | 2003 to 2015 | 537 | 7.6 | 3 | 0 |
| Q50 | 2014 to 2024 | 488 | 9.0 | 23 | 2 |
| M35 | 2001 to 2010 | 461 | 5.2 | 29 | 7 |
| FX35 | 2001 to 2013 | 447 | 5.1 | 42 | 13 |
| M45 | 2001 to 2013 | 280 | 1.8 | 33 | 13 |
| JX35 | 2013 | 280 | 4.6 | 7 | 3 |
| QX4 | 1997 to 2009 | 277 | 13.0 | 23 | 9 |
| QX50 | 2014 to 2025 | 275 | 7.3 | 11 | 7 |
| I30 | 1995 to 2004 | 249 | 16.5 | 13 | 4 |
| Q45 | 1987 to 2006 | 228 | 19.3 | 20 | 13 |
| I35 | 2000 to 2004 | 200 | 7.5 | 15 | 8 |
| QX80 | 2014 to 2027 | 135 | 3.0 | 27 | 0 |
| G20 | 1990 to 2002 | 92 | 17.4 | 11 | 0 |
| J30 | 1990 to 2009 | 84 | 31.0 | 3 | 0 |
| Q60 | 2014 to 2022 | 83 | 7.2 | 6 | 0 |
| EX35 | 2007 to 2013 | 79 | 11.4 | 6 | 1 |
| M37 | 2011 to 2013 | 78 | 10.3 | 0 | 0 |
| FX45 | 2001 to 2009 | 65 | 3.1 | 41 | 13 |
| QX30 | 2017 to 2019 | 60 | 8.3 | 8 | 2 |
| QX60 Hybrid | 2014 to 2019 | 34 | 2.9 | 9 | 5 |
| G25 | 2003 to 2013 | 30 | 13.3 | 0 | 0 |
| Q50 Hybrid | 2014 to 2018 | 24 | 16.7 | 10 | 6 |
| QX70 | 2014 to 2017 | 23 | 8.7 | 2 | 0 |
| M30 | 1987 to 1996 | 22 | 13.6 | 5 | 5 |
| Infiniti | 1990 to 2003 | 20 | 5.0 | 0 | 0 |
| M56 | 2011 to 2013 | 18 | 0.0 | 8 | 0 |
| Q70 | 2014 to 2019 | 18 | 11.1 | 8 | 0 |
| JX | 2013 | 16 | 12.5 | 1 | 1 |
| M | 2001 to 2012 | 15 | 0.0 | 3 | 0 |
| QX55 | 2022 to 2025 | 12 | 0.0 | 2 | 4 |
| FX | 2003 to 2011 | 12 | 0.0 | 1 | 0 |
| Q70L | 2015 to 2019 | 8 | 0.0 | 6 | 0 |
| Q40 | 2015 to 2016 | 8 | 25.0 | 0 | 0 |
| FX37 | 2010 to 2013 | 5 | 0.0 | 0 | 0 |
| M35 Hybrid | 2012 to 2014 | 4 | 0.0 | 8 | 2 |
| QX | 2011 to 2012 | 3 | 0.0 | 2 | 0 |
| FX50 | 2009 to 2013 | 3 | 0.0 | 0 | 0 |
| Q70 Hybrid | 2014 to 2018 | 2 | 0.0 | 10 | 5 |
| EX37 | 2010 to 2013 | 2 | 0.0 | 0 | 0 |
| G35 Coupe | 2007 | 1 | 0.0 | 0 | 0 |
| Redundant QX55 | 2022 | 1 | 0.0 | 0 | 0 |
| Redundant QX50 | 2023 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Infiniti product
- 26V-455 Jul 15, 2026
Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded
Equipment · 168k vehicles - 25V-821 Nov 26, 2025
Software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying…
Back-over prevention · 64k vehicles - 25V-437 Jun 27, 2025
Engine bearings may have manufacturing defects that can lead to engine failure
Engine and cooling · 444k vehicles - 25V-173 Mar 19, 2025
One or both front brake caliper assemblies may have reduced strength and could break
Brakes · 1,430 vehicles - 24V-748 Oct 3, 2024
Software error may cause the rearview camera to display a blank screen when the vehicle is in reverse
Back-over prevention · 37k vehicles - 24V-747 Oct 3, 2024
Software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse
Back-over prevention · 5,176 vehicles - 24V-470 Jun 21, 2024
Driveshaft can fatigue and break
Powertrain · 7,222 vehicles - 24V-176 Mar 5, 2024
Lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet
Seat belts · 12k vehicles - 24V-154 Feb 27, 2024
Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly
Airbags · 351 vehicles - 23V-814 Dec 4, 2023
When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward
Lighting · 20k vehicles
Source: NHTSA ODI recalls file.