Complaints over time
Complaints about the 2020 Isuzu FTR peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Isuzu FTR
Other, diesel, 4x2, built in United States. Owner complaints on file from Nov 17, 2020 to Nov 17, 2020.
Recall campaigns covering this model year636k vehicles or units across those campaigns
Owner complaints1Below the median 2020 other
Severity index0.02020 others average 6.4
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2020 Isuzu FTR name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2020 Isuzu FTR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-719 | Oct 22, 2025 | Axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle | Suspension | 17,084 | Part replacement |
| 24V-157 | Feb 28, 2024 | Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit | Electrical system | 2,891 | Part replacement |
| 21V-861 | Nov 5, 2021 | Bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left | Steering | 5,700 | Part replacement |
| 20V-554 | Sep 11, 2020 | Ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank… | Electrical system | 4,352 | Part replacement |
| 20V-195 | Apr 3, 2020 | Chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf… | Electrical system | 2,399 | Part replacement |
| 19V-467 | Jun 18, 2019 | Jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing… | Steering | 3,851 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Isuzu FTR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 17, 2020Failure Nov 16, 20201,200 milesCanoga Park, CASteering
THE VEHICLES STEERING IS EXTREMELY LOOSE, IT SWIMS IN THE LANE WHEN OPERATING ON A HIGHWAY AT SPEEDS ABOVE 45 MPH WHICH IS DANGEROUS. WE TOOK THE TRUCK TO THE DEALER AND HAD ALL THE WHEELS ALIGNED AND BALANCED, BUT IT DID NOT HELP. I HOLD MY CDL-A AND HAVE DRIVEN A VARIETY OF TRUCKS, THIS IS NOT GOOD.
NHTSA complaint 11375014
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
18 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- WB23-X-001A Nov 15, 2023 · Service Bulletin/Repair Instructions
THIS BULLETIN PROVIDES INFORMATION WITH REGARDS TO THE ISUZU COMMERCIAL VEHICLE (CV) SERVICE POLICIES AND PROCEDURES MANUAL (SPPM). THE ISUZU CV SPPM (SECTIONS 2.15 AND 2.16) PROVIDES DETAILED PROCEDURES RELATED TO VEHICLE STORAGE UP TO AND BEYOND 30 DAYS.… - WB23-X-001 Oct 11, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days.… - IB13-R-001G May 8, 2023 · Service Bulletin/Repair Instructions
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for rad… - IB18-N-003B Nov 16, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. is distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service customer. Also included is the clearing procedure for customers who have had transmitters lost … - IB22-N-001 Oct 19, 2022 · Service Bulletin/Repair Instructions
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive wi… - CB22-E-001A Oct 17, 2022 · Service Bulletin/Repair Instructions
Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in 2018, 2019, 2020 and 2021 model year F-Series vehicles. The jam nut for the steering stopper bolt on the left side may loosen and allow the bolt to back away f… - WB13-X-001B Aug 30, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts… - WB13-X-001A Aug 2, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts… - IB09-X-004C Jul 20, 2022 · Service Bulletin/Repair Instructions
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information … - IB09-X-002B Jul 20, 2022 · Service Bulletin/Repair Instructions
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of simil… - WB13X002F May 12, 2022 · Service Bulletin/Repair Instructions
Isuzu is providing this bulletin to outline Isuzu's policy and procedures for Isuzu vehicles with Tire Warranty Coverage. Tire Warranty, Policy, Procedure, and Claim Submission are the categories in this bulletin. - SB18C001E Mar 2, 2022 · Service Bulletin/Repair Instructions
Some customers may complain about wind noise and/or water intrusion into the cab from the driver and/or passenger doors of the affected N-Series and FTR trucks. To correct this condition Isuzu Commercial Truck of America, Inc. (ITCA) is offering a new do… - IB21X003 Dec 1, 2021 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle Health Report Data… - IB17X001C Nov 12, 2021 · Service Bulletin/Repair Instructions
The information in this bulletin is provided to help technicians better understand common vehicle operations that may be incorrectly perceived by customers as a problem. Additionally, diagnostic scan tool connection requirements are outlined for easier tec… - IB10X004L Aug 1, 2021 · Service Bulletin/Repair Instructions
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU - IB18-N-003A Jul 29, 2020 · Service Bulletin/Repair Instructions
ISUZU COMMERCIAL TRUCK OF AMERICA, INC. IS DISTRIBUTING THIS PROCEDURE FOR ADDING KEYLESS ENTRY TRANSMITTERS AS A QUICK REFERENCE TO HELP DEALERS BETTER SERVICE THE CUSTOMER. ALSO INCLUDED IS THE CLEARING PROCEDURE FOR CUSTOMERS WHO HAVE HAD TRANSMITTERS L… - IB08-X-002 Jul 22, 2020 · Service Bulletin/Repair Instructions
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGULATED POLLUTANTS.… - WB18-J-001A Mar 4, 2020 · Service Bulletin/Repair Instructions
THIS BULLETIN DESCRIBES CERTAIN ADDITIONAL REQUIREMENTS WHEN SUBMITTING A WARRANTY CLAIM FOR RADIATOR LEAKS (LABOR OPERATION CODES J3080 OR J3100 AND PARTS WARRANTY) ON 2018-2021MY ISUZU FTR VEHICLES.
Source: NHTSA manufacturer communications files.