AutoStatsIQ
Data through Oct 2026
Model year

2020 Isuzu NPR XD

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (3)Complaints (0)Investigations (0)Bulletins (10)
Recall campaigns covering this model year33,322 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Isuzu NPR XD by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2020 Isuzu NPR XD

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Isuzu NPR XD
CampaignFiledSubjectComponentVehiclesRemedy
21V-194Mar 19, 2021U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalignSuspension258Part replacement
20V-025Jan 17, 2020Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intendedSeat belts1,138Part replacement
19V-835Nov 20, 2019Lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axlesWheels1,926Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Isuzu NPR XD

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    10 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • WB23-X-001 Oct 11, 2023 · Service Bulletin/Repair Instructions
      This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days.…
    • IB13-R-001G May 8, 2023 · Service Bulletin/Repair Instructions
      This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for rad…
    • IB22-N-001 Oct 19, 2022 · Service Bulletin/Repair Instructions
      We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive wi…
    • WB13-X-001B Aug 30, 2022 · Service Bulletin/Repair Instructions
      Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts…
    • WB13-X-001A Aug 2, 2022 · Service Bulletin/Repair Instructions
      Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts…
    • IB09-X-004C Jul 20, 2022 · Service Bulletin/Repair Instructions
      The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information …
    • IB09-X-002B Jul 20, 2022 · Service Bulletin/Repair Instructions
      The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of simil…
    • IB10X004L Aug 1, 2021 · Service Bulletin/Repair Instructions
      In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
    • IB08-X-002 Jul 22, 2020 · Service Bulletin/Repair Instructions
      ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGULATED POLLUTANTS.…
    • IB11-L-003C Jul 8, 2020 · Service Bulletin/Repair Instructions
      THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RE…
    Source: NHTSA manufacturer communications files.
    About service bulletins