Complaints over time
Complaints about the 2002 Isuzu NPR peaked in 2002, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 Isuzu NPR
Truck, diesel, 4x2, built in Japan. Owner complaints on file from Jul 9, 2002 to Nov 5, 2002.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints22.0 times the median 2002 truck
Severity index50.02002 trucks average 10.4
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2002 Isuzu NPR name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2002 Isuzu NPR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 Isuzu NPR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Nov 5, 2002Failure Jul 26, 2002Chalnette, LAFrame and members
THE 2 SHUTTLE WHEEL BASE LOCATED IN THE BACK OF THE VEHICLE ARE TO SHORT. WHICH CAUSES THE VEHICLE TO BOUNCE WHILE DRIVING, AND DAMAGE OTHER COMPONENT IN THE ENGINE. PLEASE PROVIDE MORE DETAILS. TS
NHTSA complaint 8022155 - Filed Jul 9, 2002Failure May 14, 2002Marietta, GAFuel system, Tank assemblyFire
7 WEEK OLD LANDSCAPE TRUCK JUST FILLED AT GAS STATION. AFTER LEAVING GAS STATION, DRIVER HEARD DRAGGING SOUND. WHEN DRIVER PULLED OVER AND STOPPED, HE SAW BACK OF TRUCK ON FIRE. INVESTIGATION SHOWED THAT 3 OF 4 FUEL TANK-TO-FRAME BOLTS FELL OUT ALLOWING FUEL TANK TO DRAG ON GROUND. AFTERMARKET LANDSCAPE BED INSTALLED. FUEL TANK NOT REMOVED FOR INSTALLATION OF BED. PROBLEM APPEARS TO BE MANUFACTURER NOT PROPERLY INSTALLING FUEL TANK.*AK
NHTSA complaint 763980
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
24 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- IB13-R-001G May 8, 2023 · Service Bulletin/Repair Instructions
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for rad… - WB13-X-001B Aug 30, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts… - WB13-X-001A Aug 2, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts… - IB09-X-004C Jul 20, 2022 · Service Bulletin/Repair Instructions
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information … - IB09-X-002B Jul 20, 2022 · Service Bulletin/Repair Instructions
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of simil… - IB-14-X-001 Aug 1, 2014 · Service Bulletin/Repair Instructions
ISUZU: INFORMATION REGARDING CORROSION INHIBITOR IMPROVEMENT THAT CHANGES COLOR OF COOLANT TO A DARK COLOR AND IS ADDED AT PORT TO BOTH RADIATOR AND SURGE TANK. *PE - 050604035 Aug 1, 2007 · Service Bulletin/Repair Instructions
USAGE OF E85 FUELS IN GM VEHICLES. 1997 - 2008 ALL GM CARS AND TRUCKS. 1997 - 2008 ALL SATURN VEHICLES. *TT UPDATED. *KB UPDATED ON 10/22/07. *NJ - 010604048 Feb 1, 2004 · Service Bulletin/Repair Instructions
AVAILABILITY OF NEW FUEL INJECTION PUMP OIL SUPPLY PIPE FOR REPLACEMENT AFTER REMOVAL. *TT - 040730008 Mar 1, 2004 · Service Bulletin/Repair Instructions
AISIN AUTOMATIC TRANSMISSION FLUID SERVICE REMINDER. 2005 ISUZU NPR/NQR INCLUDED. *TT - 02047 Jan 1, 2004 · Service Bulletin/Repair Instructions
SUPPLEMENT TO 03-06-04-002 4HEI-TC DIESEL ENGINE - COLD WEATHER NO START. ALSO INCLUDES 2002, 2003 AND 2004 MEDIUM DUTY. *TT - 030604063 Nov 1, 2003 · Service Bulletin/Repair Instructions
MI-TICS INJECTION PUMP EXCHANGE PROGRAM/WARRANTY GUIDELINES EFFECTIVE OCTOBER 1, 2003. *TT - 030730060 Nov 1, 2003 · Service Bulletin/Repair Instructions
AUTOMATIC TRANSMISSION OIL COOLER FLUSHING ON CERTAIN MEDIUM DUTY TILT CAB MODELS AND COMMERCIAL MODELS INCLUDING MODEL YEAR 2004. *TT - 030604002A Feb 1, 2006 · Service Bulletin/Repair Instructions
VEHICLE NO-START IN EXTREME COLD. *TT - 030604066 Dec 1, 2003 · Service Bulletin/Repair Instructions
THROTTLE POSITION SENSOR REPLACEMENT PROCEDURE. *TT - 030730050 Oct 1, 2003 · Service Bulletin/Repair Instructions
APPROVED AISIN AUTOMATIC TRANSMISSION ON-VEHICLE REPAIRS. 2004 MODELS INCLUDED. *TT - 030730035 Oct 1, 2006 · Service Bulletin/Repair Instructions
REPLACEMENT OF OUTPUT FLANGE NUT WHEN SERVICING TRANSMISSION. ALSO INCLUDES 2004 MODELS. *TT - 030694001 Oct 1, 2003 · Service Bulletin/Repair Instructions
ENGINE OIL LEAK AT VACUUM PUMP OIL SUPPLY PIPE. *TT - 030604042 Sep 1, 2003 · Service Bulletin/Repair Instructions
PROPER POSITIONING OF FUEL INJECTION PUMP PRIMER HANDLE AFTER USE. *TT - 020730025B Jul 1, 2003 · Service Bulletin/Repair Instructions
HARSH SHIFTING, DELAYED UPSHIFTS WITH POSSIBLE CHECK TRANS LAMP ILLUMINATED, POSSIBLE DIAGNOSTIC TROUBLE CODE (DTC) 21 SET. TO INCLUDE 2004 MODELS. *TT - 030730015 May 1, 2003 · Service Bulletin/Repair Instructions
RELEASE OF NEW TOOLS FOR SERVICE: J 37228 - OIL PAN SEAL CUTTER, J 41736 - INSTALLER (REAR OUTPUT SHAFT SEAL) AND DT 46717 - REAR OUTPUT SHAFT SEAL REMOVER. *TT - 030604002 Jan 1, 2003 · Service Bulletin/Repair Instructions
VEHICLE NO-START IN EXTREME COLD. *TT - 020730025 Jun 1, 2002 · Service Bulletin/Repair Instructions
SUBJECT REGARDING HARSH SHIFTING, DELAYED UPSHIFTS, POSSIBLE CHECK TRANS LAMP ILLUMINATED, POSSIBLE DIAGNOSTIC TROUBLE CODE 21 STORED IN THE TRANSMISSION CONTROL MODULE (TCM) MEMORY. *TT - 020730025A Sep 1, 2002 · Service Bulletin/Repair Instructions
HARSH SHIFTING, DELAYED UPSHIFTS, POSSIBLE CHECK TRANS LAMP ILLUMINATED, POSSIBLE DIAGNOSTIC TROUBLE CODE 21 STORED IN TCM MEMORY. *TT - SB0104C003 Aug 1, 2001 · Service Bulletin/Repair Instructions
INFORMATION REGARDING FUESE # 25 DIODE EXTENSION HARNESS. *ET
Source: NHTSA manufacturer communications files.