Complaints over time
Complaints about the 2012 Isuzu NPR peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Isuzu NPR
Other, gasoline, 4x2, built in United States. Owner complaints on file from Mar 21, 2018 to Mar 21, 2018.
Recall campaigns covering this model year5207k vehicles or units across those campaigns
Owner complaints1Below the median 2012 other
Severity index0.02012 others average 11.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2012 Isuzu NPR name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2012 Isuzu NPR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-726 | Nov 14, 2017 | These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the… | Equipment | 69,138 | Part replacement |
| 17V-324 | May 17, 2017 | Affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the… | Speed control | 14,807 | Part replacement |
| 17V-191 | Mar 21, 2017 | Left rear wheel bearing hub locking bolts may not have been properly tightened during assembly | Powertrain | 97,000 | Repair or modification |
| 15V-778 | Nov 20, 2015 | Trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that may not properly discharge… | Equipment | 25,209 | Part replacement |
| 11V-415 | Aug 15, 2011 | Due to a calibration error in the ecm software, in the event of a failure or malfunction of the brake pedal switch, application of the brake pedal… | Speed control | 614 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Isuzu NPR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 21, 2018Failure Mar 19, 2018Savannah, GAService brakes, Unknown or other
AFTER THE VEHICLE COMES TO A STOP IT WILL JOLT FORWARD.
NHTSA complaint 11080413
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE19005 Preliminary evaluation, Engine and cooling
Unintended Movement
Opened Apr 19, 2019, closed Dec 9, 2021
Source: NHTSA ODI investigations file.
Service bulletins
18 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- WB23-X-001 Oct 11, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days.… - IB13-R-001G May 8, 2023 · Service Bulletin/Repair Instructions
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for rad… - IB22-N-001 Oct 19, 2022 · Service Bulletin/Repair Instructions
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive wi… - WB13-X-001B Aug 30, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts… - WB13-X-001A Aug 2, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts… - IB09-X-004C Jul 20, 2022 · Service Bulletin/Repair Instructions
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information … - IB09-X-002B Jul 20, 2022 · Service Bulletin/Repair Instructions
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of simil… - CB21N001 Sep 13, 2021 · Service Bulletin/Repair Instructions
Customer Satisfaction Campaign: Vehicles equipped with 6.0L gasoline engines: Inspection and repair instructions of E98 and E97 electrical grounding terminals that may have excess tape or glue on the ground terminal surfaces from the engine harness manufac… - IB10X004L Aug 1, 2021 · Service Bulletin/Repair Instructions
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU - IB17J001 Dec 5, 2017 · Service Bulletin/Repair Instructions
Understanding drive belt noise. - IB08-X-002 Jul 22, 2020 · Service Bulletin/Repair Instructions
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGULATED POLLUTANTS.… - IB11-L-003C Jul 8, 2020 · Service Bulletin/Repair Instructions
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RE… - B11-L-003A Jun 3, 2016 · Service Bulletin/Repair Instructions
IF A CUSTOMER’S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RESULT IN MANY DIFFERENT FAILURES. SOME EXAMPLES OF THESE FAILURES ARE: PLUGGED FUEL FILTERS, POOR ENGI… - IB-14-X-001 Aug 1, 2014 · Service Bulletin/Repair Instructions
ISUZU: INFORMATION REGARDING CORROSION INHIBITOR IMPROVEMENT THAT CHANGES COLOR OF COOLANT TO A DARK COLOR AND IS ADDED AT PORT TO BOTH RADIATOR AND SURGE TANK. *PE - IB-14-N-002 Jul 1, 2014 · Service Bulletin/Repair Instructions
ISUZU: ENGINE CONTROL MODULE (ECM) AND TRANSMISSION CONTROL MODULE (TCM) HAD SET, RESULTING IN NO SHIFT CONDITION AFTER VEHICLE EXPERIENCE FLASHING CHECK TRANSMISSION LIGHT AND MALFUNCTON INDICATOR LIGHT (MIL) ILLUMINATED. MODEL 2012 NPR. *PE - SB-12-K-002 Dec 1, 2012 · Service Bulletin/Repair Instructions
ISUZU: DUE TO INSECT NESTING AND/OR DEBRIS LEFT BY FLOODING, FLUID IS LEAKING AT TOP OF AUTOMATIC TRANSMISSION DIPSTICK TUBE, AND A NEW BREATHER HOSE VENT WAS DESIGNED TO REDUCE THIS CONDITION. MODELS 2007-2012 N SERIES, 2007-2010 W SERIES. … - SB-12-L-003-A Dec 1, 2012 · Service Bulletin/Repair Instructions
ISUZU: EXTREME WEATHER CONDITIONS MAY CAUSE CHECK ENGINE LIGHT TO ILLUMINATE AND REDUCED POWER, DUE TO DIESEL EXHAUST FLUID (DEF) FREEZING. MODELS 2011-2012 NPR, NPRHD, NQR, NRR. *PE - IB12-L-001 Mar 1, 2012 · Service Bulletin/Repair Instructions
ISUZU: DEF LEVEL GAUGE AND DEF TANK SIGHT TUBE DO NOT MATCH. *KB
Source: NHTSA manufacturer communications files.