Complaints over time
Complaints about the 2020 Isuzu NPR peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Isuzu NPR
Other, diesel, 4x2, built in Japan. Owner complaints on file from Oct 30, 2020 to Oct 30, 2020.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2020 other
Severity index0.02020 others average 6.4
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2020 Isuzu NPR name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2020 Isuzu NPR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Isuzu NPR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 30, 2020Failure Oct 21, 202029,000 milesTampa, FLBody
THE LATCH THAT HELPS HOLD THE CAB IN PLACE (THE CAB FLIPS TO GET TO THE ENGINE) HAS POPPED A COUPLE OF TIMES WHILE DRIVING. THE CAB STAYED IN PLACE BUT IT IS DISCONCERTING TO HEAR ABOUT ONE OF THE PIECES THAT HOLDS THE CAB IN PLACE POPPING.
NHTSA complaint 11372434
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
12 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- WB23-X-001 Oct 11, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days.… - IB13-R-001G May 8, 2023 · Service Bulletin/Repair Instructions
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for rad… - IB22-N-001 Oct 19, 2022 · Service Bulletin/Repair Instructions
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive wi… - WB13-X-001B Aug 30, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts… - WB13-X-001A Aug 2, 2022 · Service Bulletin/Repair Instructions
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts… - IB09-X-004C Jul 20, 2022 · Service Bulletin/Repair Instructions
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information … - IB09-X-002B Jul 20, 2022 · Service Bulletin/Repair Instructions
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of simil… - CB21J003 Dec 21, 2021 · Service Bulletin/Repair Instructions
Voluntary Emissions Recall: Vehicles equipped with 6.6L L8T gasoline engines before 5/18/2021: Recall on the engine Important Engine Information. Label does not meet all regulatory requirements. Dealer will install new labels. - CB21J002 Dec 21, 2021 · Service Bulletin/Repair Instructions
Voluntary Emissions Recall: Vehicles equipped with 6.6L L8T gasoline engines after 5/18/2021: Recall on the engine Important Engine Information. Label does not meet all regulatory requirements. Dealer will install new label. - IB10X004L Aug 1, 2021 · Service Bulletin/Repair Instructions
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU - IB08-X-002 Jul 22, 2020 · Service Bulletin/Repair Instructions
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGULATED POLLUTANTS.… - IB11-L-003C Jul 8, 2020 · Service Bulletin/Repair Instructions
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RE…
Source: NHTSA manufacturer communications files.