Model year

2002 Isuzu Trooper

SUV, gasoline, 4x2, built in Japan. Owner complaints on file from Aug 6, 2002 to Dec 1, 2016.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints12Below the median 2002 suv
Severity index8.32002 suvs average 10.9
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 2002 Isuzu Trooper peaked in 2002, with 4 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123420024200420062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2002 Isuzu Trooper name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
4
Speed control
3
Powertrain
2
Electrical system
1
Structure
1
Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2002 Isuzu Trooper

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Isuzu Trooper

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

12 complaints on file, page 1 of 1.

  1. Filed Dec 1, 2016Failure Jun 12, 201249,000 milesBunkerville, NVTread/belt

    TL* THE CONTACT OWNS A 2002 ISUZU TROOPER EQUIPPED WITH BF GOODRICH MUD TERRAIN T/A KM2 TIRES, SIZE: LT265/75R16. WHILE DRIVING BETWEEN 55-65 MPH, THREE OF THE TIRES EXPERIENCED TREAD SEPARATION. THERE WERE MOMENTARY VIBRATIONS JUST BEFORE THE FAILURES. THE FAILURES OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHERE THE FRONT DRIVER SIDE AND REAR DRIVER AND PASSENGER SIDE TIRES WERE DEEMED DEFECTIVE. THE TIRES WERE REPLACED. THE DEFECTIVE TIRES WERE REPLACEMENT TIRES WITH ONLY 12,000 MILES ON THEM PRIOR TO THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 49,000 AND THE TIRE FAILURE MILEAGE WAS 12,000. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. *TR

    NHTSA complaint 10929461
  2. Filed Apr 9, 2014Failure Apr 4, 201481,897 milesSUN City West, AZElectrical system

    I WAS DRIVING ABOUT 35 MPH ON A RURAL ROAD AND I NOTICED THAT UPON GIVING SOME GAS THE VEHICLE DID NOT RESPOND AT ALL. THEN I NOTICED THAT ALL MY INSTRUMENT PANEL LIGHTS WERE OUT....EVERYTHING GONE. I APPLIED THE BRAKES AND WITH DIFFICULTY IN STEERING (THERE WAS NO POWER), I PULLED TO STOP AT THE SIDE OF THE ROAD. I THEN PUT THE VEHICLE INTO PARK AND TURNED THE IGNITION KEY OFF, THEN RESTARTED THE VEHICLE AND DROVE AWAY. THIS IS THE ONLY TIME THIS HAPPENED (LAST WEEK).....A COMPLETE LOSS OF POWER. I KNOW ISUZU SHARES PARTS WITH GM (E.G. MY TRANSMISSION IS GM). I HOPE THIS IS NOT AN EXAMPLE OF THAT GM IGNITION SWITCH PROBLEM.....BUT CERTAINLY HAS THE EXACT SAME SYMPTOMS OF IT. BUT IT IS VERY SCARY LOOSING COMPLETE POWER LIKE THAT. *TR

    NHTSA complaint 10578533
  3. Filed Jun 11, 2007Failure May 18, 200779,000 milesCastle Rock, COEngine

    ENGINE IN MY 2002 ISUZU TROOPER BURNED UP THE MAIN ROD BEARING IN PISTON ONE DUE TO INSUFFICIENT OIL PRESSURE. ENGINE HAD TO BE REPLACED. TRUCK HAS 79K MILES ON IT AND WAS OUT OF WARRANTY. ISUZU OF NORTH AMERICA STATED NOTHING WOULD BE DONE VIA THE MANUFACTURER. I REPLACED THE ENGINE MYSELF AT A COST OF $4800. *TR

    NHTSA complaint 10192928
  4. Filed Mar 27, 2007Failure Mar 23, 2007Penfield, NYEngine and engine cooling

    EXCESSIVE OIL CONSUMPTION. 1 QT. EVERY 600 MILES OR SO. 5 QTS BETWEEN OIL CHANGES (3000 MILES!) *JB

    NHTSA complaint 10186275
  5. Filed Mar 13, 2006Failure Mar 6, 200545,000 milesDamascus, MDUnderbody shields

    I TOOK MY 2002 ISUZU TROOPER LTD. TO THE DEALER (FITZGERALD DODGE ISUZU, ROCKVILLE, MARYLAND, COMPLAINING OF A GROWLING NOISE. WHILE IT WAS MIS-DIAGNOSED, THE DEALER INDICATED THAT THE UNDERPLATING ON THE CAR WAS SUFFERING FROM FAULTY WELDS, AND THAT IF I DIDN'T HAVE IT REMOVED IT WOULD FALL OFF WHILE I WAS DRIVING. I HAD TO PAY SEVERAL HUNDRED DOLLARS FOR THIS TO BE PERFORMED. I NOW HAVE NO UNDERPLATING TO PROTECT THE CAR. IT SEEMS TO ME THIS IS A MANUFACTURERS DEFECT, AND THE OWNER SHOULD NOT BE OBLIGATED TO REMOVE PORTIONS OF HER AUTOMOBILE TO CORRECT FAULTY MANUFACTURE, AND BE SUBJECTED TO RISK OF POTENTIAL DEATH OR INJURY TO HERSELF OR OTHERS ON THE ROAD. THE TROOPER ONLY HAS 45,000 MILES ON IT AND IS JUST OVER 3 YEARS OLD. *JB

    NHTSA complaint 10152603
  6. Filed Aug 16, 2005Failure Jul 2, 200538,000 milesTucson, AZFloor shift

    DT: CONSUMER OWNS A 2002 ISUZU TROOPER. CONSUMER SAYS THAT WHEN PUTTING THE VEHICLE IN PARK THE INDICATOR POSITION WILL READ PARK, BUT THE VEHICLE WILL BE IN A NEUTRAL POSITION. THE VEHICLE CAN ROLE FREELY FORWARD OR BACKWARDS. THIS PROBLEM HAS BEEN GOING ON FOR ABOUT A YEAR. VEHICLE HAD BEEN TO DEALER 3 TIMES, BUT COULD NOT DO ANYTHING TO FIX THE PROBLEM. SHE WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. CALLED WHEN VEHICLE WAS AT CONSUMER'S HOUSE AND PROBLEM WAS RECURRING. DEALER SENT SOMEONE OUT BUT STILL NOTHING WAS DONE ABOUT PROBLEM, WHICH DID NOT HAPPEN ALL THE TIME, AND DID NOT SEEM TO FOLLOW ANY PATTERN. THE MANUFACTURER WAS CONTACTED TWICE, BUT PROBLEM RECURRED. THE MANUFACTURER WANTED VEHICLE TO BE TOWED TO A REPAIR SHOP FOR FURTHER INSPECTION. *AK

    NHTSA complaint 10133105
  7. Filed Jul 15, 2004Failure Jul 15, 2004Washington, WVAutomatic transmissionCrash

    WHEN THE CONSUMER APPROACHED A TRAIN TRACK, ANOTHER VEHICLE BEGAN TO APPROACH FROM THE OTHER DIRECTION. THE CONSUMER STOPPED AND SHIFTED FROM DRIVE TO REVERSE TO CLEAR UP THE ROAD WAY. THE TRANSMISSION JUMPED TO PARK AND LOCKED PREVENTING THE VEHICLE FROM MOVING. A TRAIN APPROACHED AND STRUCK THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *JB

    NHTSA complaint 10082030
  8. Filed Aug 14, 2003Failure Aug 5, 2003Peoria, AZAccelerator pedal

    WHEN CHANGING GEARS AND WITHOUT WARNING VEHICLE WOULD ACCELERATE. DEALER HAS BEEN NOTIFIED. *AK

    NHTSA complaint 10033968
  9. Filed Dec 6, 2002Failure Apr 7, 2000Juno Beach, FLGasoline

    WHILE DRIVING VEHICLE, IF YOU TRY TO PASS SOMEONE OR ACCELERATE, SOMETIMES THE VEHICLE WILL LOOSE POWER. CONSUMER STATES' ONCE WHEN VEHICLE LOSS POWER IT ALMOST RESULTED IN A REAR END COLLISION. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

    NHTSA complaint 8023904
  10. Filed Dec 6, 2002Failure Nov 9, 20024,700 milesJuno Beach, FLEngine

    WHEN IN MOTION FOR LONG PERIODS OF TIME, THE VEHICLE WILL LOSE ACCELERATION POWER. THIS WILL CONTINUE UNTIL CONSUMER IS ABLE TO PULL OFF THE ROAD TO RESTART THE ENGINE. THE EGR VALVE HAS REPEATEDLY BEEN REPLACED, BUT THE PROBLEM IS STILL IN EXISTENCE. *JG TS

    NHTSA complaint 8023858
  11. Filed Aug 15, 2002Failure Aug 2, 2002Newport News, VAVehicle speed control

    MOTOR WILL REV UP WHEN SITTING STILL AT A RED LIGHT AND TRY TO LUNGE FORWARD. I HAVE EVEN HAD IT GO 35 MILES AN HOUR WITHOUT MY FOOT EVEN BEING ON THE ACCELERATOR. I HAVE HAD MY TRUCK TO THE DEALER 3 TIMES NOW AND THEY KEEP SAYING THEY CAN NOT FIND ANYTHING WRONG. UNLESS THEY CAN SEE THE VEHICLE DO IT THEY CAN'T FIX IT. THE CHECK ENGINE LIGHT DOES NOT COME ON AND THEY SAY UNTIL THAT HAPPENS THEY DON'T KNOW WHAT IS WRONG. DEALER REFUSES TO KEEP VEHICLE AND DRIVE IT UNTIL IT DOES IT SO THEY CAN SEE IT. THEY MAKE IT SOUND LIKE I AM MAKING THIS UP. THERE IS A PROBLEM AND IT NEEDS TO BE FIXED. I DO NOT WANT TO BE RESPONSIBLE FOR A ACCIDENT THAT I HAVE NO CONTROL OVER. THE STATE POLICE SAYS IT IS ILLEGAL TO DRIVE A UNSAFE VEHICLE ON THE STATE HIGHWAYS. I OWNED A BRAND NEW VEHICLE THAT IS ILLEGAL FOR ME TO DRIVE ON THE STATE HIGHWAY AND ISUZU WON'T DO ANYTHING ABOUT IT. I HAVE CONTACTED ISUZU CORPORATION AS WELL AS BEEN BACK TO THE DEALERSHIP 3 TIMES AND IT IS STILL DOING IT.*AK

    NHTSA complaint 765678
  12. Filed Aug 6, 2002Failure Jun 2, 2002Newport News, VAVehicle speed control

    WHEN AT A COMPLETE STOP VEHICLE WILL START TO REV. IF CONSUMER DOES NOT HAVE FOOT ON BRAKES VEHICLE WILL START TO MOVE FORWARD. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

    NHTSA complaint 8015606
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

44 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • IB13-R-001G May 8, 2023 · Service Bulletin/Repair Instructions
    This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for rad…
  • WB13-X-001B Aug 30, 2022 · Service Bulletin/Repair Instructions
    Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts…
  • WB13-X-001A Aug 2, 2022 · Service Bulletin/Repair Instructions
    Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts…
  • IB09-X-004C Jul 20, 2022 · Service Bulletin/Repair Instructions
    The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information …
  • IB09-X-002B Jul 20, 2022 · Service Bulletin/Repair Instructions
    The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of simil…
  • PIP4925B Dec 3, 2018 · Service Bulletin/Repair Instructions
    This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
  • PIP5540D Feb 19, 2019 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of th…
  • PIP5628 Feb 18, 2019 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • PIC6107A Nov 21, 2018 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects …
  • PIT5399A May 23, 2018 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
  • 05-06-04-035D May 9, 2014 · Service Bulletin/Repair Instructions
    This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
  • PIT5264A Oct 17, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellula…
  • PIP5232 Oct 10, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor cri…
  • PIC5088E Jun 16, 2014 · Service Bulletin/Repair Instructions
    This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
  • PIC5088E Jun 16, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display.…
  • PIC3100F Nov 7, 2017 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held…
  • PIT3099P Jun 2, 2017 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician c…
  • PIP5232B Nov 30, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor cri…
  • PIP5338 Oct 14, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to e…
  • PIC5953A Feb 23, 2016 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have …
  • PIT5264C Feb 13, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellula…
  • PIC3278F Jan 14, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having …
  • PIC4310K Jan 14, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance …
  • PIC3718E Dec 13, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to rep…
  • PIT3173C Dec 12, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the pr…
  • PIP3720D Nov 26, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, …
  • PIT4907A Nov 9, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the …
  • PIC4935D Nov 1, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technici…
  • PIP5163 Nov 1, 2013 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician …
  • PIP5226 Sep 24, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle be…
  • PIT3099M Aug 8, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician c…
  • PIC5959B Jul 31, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
  • PIP5163A Jul 17, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician …
  • PIC5953 Jan 22, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have …
  • PIP5029G Sep 9, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLIS…
  • PIC5491J Sep 14, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DO…
  • PIP5226A Feb 11, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BE…
  • 0211S003 Sep 1, 2002 · Service Bulletin/Repair Instructions
    REAR CUP HOLDER DOES NOT STAY IN THE UP POSITION. *TT
  • 0304S002 Jun 1, 2003 · Service Bulletin/Repair Instructions
    CIRCUIT SCHEMATIC (ELECTRONIC TROUBLESHOOTING MANUAL (ETM) REVISION). *TT
  • 0301S002 May 1, 2003 · Service Bulletin/Repair Instructions
    THROTTLE BODY MOUNTING BOLT TORQUE SPECIFICATIONS. *TT
  • 0203S001 May 1, 2002 · Service Bulletin/Repair Instructions
    CALIBRATION UPDATES. *TT
  • 0204S004 Apr 1, 2002 · Service Bulletin/Repair Instructions
    PROCEDURES TO CHANGE THE TEMPERATURE DISPLAY MODE. *JG
  • 0204S003 Apr 1, 2002 · Service Bulletin/Repair Instructions
    REPLACEMENT ODOMETER PROGRAMING. *JG
  • IB0114S007 Jun 1, 2001 · Service Bulletin/Repair Instructions
    INFORMATION ON KENT MOORE ESSENTIAL TOOLS. *TT
Source: NHTSA manufacturer communications files.