Complaints over time
Complaints about the 2003 Itasca Suncruiser peaked in 2008, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2003 Itasca Suncruiser
Other, 4x2, built in United States. Owner complaints on file from Jun 3, 2005 to Mar 25, 2010.
Recall campaigns covering this model year533k vehicles or units across those campaigns
Owner complaints42.0 times the median 2003 other
Severity index0.02003 others average 9.5
First 24 months0Complaints in its first two years
Components
75% of complaints about the 2003 Itasca Suncruiser name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2003 Itasca Suncruiser
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 10V-525 | Oct 26, 2010 | Population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high… | Equipment | 18,461 | Not stated |
| 09V-300 | Jul 29, 2009 | Fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak | Equipment | 1,547 | Repair or modification |
| 05V-407 | Sep 14, 2005 | On certain motor homes, the roof vent for the optional 4-door refrigerator was incorrectly located | Equipment | 1,367 | Repair or modification |
| 04V-609 | Dec 22, 2004 | On certain motor homes built on a 20,700 gvwr or greater workhorse chassis, there may not be sufficient clearance in the area where the fuel line… | Fuel system | 3,538 | Part replacement |
| 03V-060 | Feb 21, 2003 | Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105,"hydraulic and electric brake… | Brakes | 8,532 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2003 Itasca Suncruiser
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Mar 25, 2010Failure Mar 13, 201027,000 milesWilmington, DEService brakes, Hydraulic
I HAVE A 2003 ITASCA SUNCRUISER WITH THE WORKHORSE CHASSIS THAT IS UNDER RECALL FOR THE BRAKE CALIPER PROBLEMS. I ENCOUNTERED THE PROBLEM LAST SUMMER AND TOOK IT TO PARKVIEW RV IN SMYRNA, DE. THEY REBUILT THE FRONT AND BACK BRAKES, SEALS, CALIPERS, PADS AND SENSORS WHICH HAD MELTED. AT THE TIME THEY TOLD ME WORKHORSE WOULD NOT PAY FOR ANY OF THE WORK. LAST WEEK I TOOK THE REPAIRED UNIT TO FLORIDA AND IN TAMPA HAD A PROBLEM WITH THE BRAKES SMOKING AND THE ABS LIGHT CAME ON. I AM TAKING IT BACK TO PARKVIEW SO THEY CAN DOCUMENT THE NEW PROBLEMS. I HAVE SPENT OVER $1,000. FOR REPAIRS AND NOW IT APPEARS IT WILL ALL HAVE TO BE DONE AGAIN. I ONLY DROVE FOR 2,000 MILES AND THE BRAKING SYSTEM IS BAD AGAIN. I NEED TO BE REIMBURSED FOR THE INITIAL REPAIR AND A MORE PERMANENT FIX NEEDS TO BE DONE ON THE UNIT. I HAVE A $85,000 RV I AM AFRAID TO DRIVE. PLEASE HELP ME IF YOU CAN. THE WORKHORSE HELP LINE DIRECTS YOU TO A MAILBOX THAT IS FULL. I CAN NOT GET ANYONE ON THE LINE. IF NECESSARY I WILL SPEND REPAIR MONEY ON AN ATTORNEY TO GET THIS RESOLVED. ANYTHING YOU CAN DO WILL BE APPRECIATED.
NHTSA complaint 10321911 - Filed Dec 26, 2008Failure Aug 22, 200718,674 milesIrvington, ALService brakes, Hydraulic
BRAKE PROBLEM ON WORKHOUSE CHASSIS MOTORHOME. CALIPERS LOCKUP, APPARENTLY DO TO PINS. THIS IS A CONTINUOUS PROBLEM. REPLACED ALL 4 ROTOR. 4CALIPERS.2 SETS BRAKE PADS, 4 OIL SEALS, 4 BRAKE HOSE,2 AXLE GASKETS. ALL AT A COST OF $3502.97 I HAVE ROTORS, CALIPERS. *TR
NHTSA complaint 10252856 - Filed Sep 5, 2008Failure Aug 19, 200815,944 milesNorton, MAService brakes, Hydraulic
TL*THE CONTACT OWNS A 2003 ITASCA SUNCRUISER RV. WHILE DRIVING 60 MPH, THE CONTACT NOTICED A VIBRATION IN THE STEERING WHEEL. HE TURNED OFF THE VEHICLE. WHEN HE RESTARTED IT, HE NOTICED THAT THE BRAKE PEDAL WAS HIGHER THAN USUAL AND HE HAD TO APPLY EXTREME PRESSURE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT ALL FOUR CALIBERS NEEDED TO BE REPLACED. THE CONTACT DID NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 15,944.
NHTSA complaint 10241029 - Filed Jun 3, 2005Failure Jun 1, 2005Titusville, FLEngine and engine cooling
2003 ITASCA SUNCRUISER MOTORHOME EXPERIENCES STALLING AND ENGINE SHUT DOWN.*MR THE VEHICLE CAN ONLY BE DRIVE 200 MILES BEFORE IT STALLS. THE VEHICLE HAS BEEN TAKEN TO SEVERAL DEALER. THE VEHICLE HAS HAD THREE CRANK SENSORS REPLACED. *NM
NHTSA complaint 10124726
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.