Model year

2019 Jaguar E-Pace

SUV, gasoline, AWD/All-Wheel Drive, built in Austria. Owner complaints on file from Oct 29, 2019 to May 8, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints6Below the median 2019 suv
Severity index0.02019 suvs average 5.0
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2019 Jaguar E-Pace peaked in 2020, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52201920202202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2019 Jaguar E-Pace name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
2
Engine and cooling
2
Powertrain
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2019 Jaguar E-Pace

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Jaguar E-Pace

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed May 8, 2026Failure May 8, 2026Lugoff, SCPower train

    My 2019 Jaguar E-PACE is showing code P26CB related to coolant pump performance. The vehicle is experiencing the same coolant/water pump failure symptoms reported in similar Jaguar vehicles, but my VIN was excluded from coverage. This issue creates risk of overheating, engine damage, and possible loss of power while driving. I believe additional affected VINs may not have been included because my vehicle is now showing the same known failure symptoms despite not being covered.

    NHTSA complaint 11736462
  2. Filed Oct 10, 2025Failure Oct 1, 2025Killeen, TXElectrical system, Unknown or other

    When coming to a stop the or even when trying to pull out the vehicle will shut off and you have to turn the car off to restart it and then switch back to drive and then the vehicle will go but it may turn off again if coming to a stop.

    NHTSA complaint 11692592
  3. Filed Jun 17, 2025Failure Jun 14, 2025Berea, OHPower train

    Description of Incident: While driving on the highway, my 2019 Jaguar E-PACE suddenly and without warning lost power, putting myself and others at serious risk. The vehicle went into limp mode with no prior indication of any issues. Once the failure occurred, a warning message appeared on the dashboard stating “Gearbox Fault,” and the transmission temperature began to rise rapidly. This failure occurred during active highway travel, with no safe shoulder or emergency lane available due to nearby construction. I was nearly rear-ended as I attempted to safely navigate off the road. This incident could have resulted in a serious accident. The issue has been confirmed and reproduced by a certified Jaguar dealership, which has inspected the vehicle and verified the problem. The vehicle displayed no warning lamps or messages prior to the failure. The safety risk this defect poses is extremely concerning, and I am requesting a full investigation into this matter. Component(s) Involved: Transmission / Gearbox System Available for Inspection: Yes, vehicle is available upon request Confirmed by Dealer: Yes Inspected by: Jaguar Dealership Warning Lamps/Symptoms Prior to Failure: None

    NHTSA complaint 11667532
  4. Filed Dec 16, 2020Failure Dec 14, 20205,000 milesHouston, TXUnknown or other

    MY DAUGHTER DRIVES THIS CAR, SHE IS EXPERIENCING AN ABRUPT LOUD SCREECHING SOUND INSIDE THE CAB WHICH CAUSES HER TO TO LOSE FOCUS ON THE ROAD, WHICH IS VERY CONCERNING. THE SERVICE DEPARTMENT CAN'T IDENTIFY THE ISSUE AND DOESN'T WANT TO HAVE ANYTHING TO DO WITH IT. HAS ANYONE ELSE COMPLAIN ABOUT THIS BEFORE? IT HAPPENED ON THE HIGHWAY WHILE DRIVING.

    NHTSA complaint 11383855
  5. Filed Jan 5, 2020Failure Jan 5, 202015,000 milesBristow, VAElectrical system, Engine, Unknown or other

    AT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR THE REST OF THE DAY. THE JET-ENGINE SOUND FROM THE FAN IS NOT FIXED BY TURNING THE CAR OFF AND ON, JUST RESET TO THE NEXT DAILY OCCURRENCE. OUR 9 MONTH OLD E-PACE WILL DO THIS AT LEAST ONCE A DAY IF NOT MORE.

    NHTSA complaint 11297273
  6. Filed Oct 29, 2019Failure Oct 28, 20199,000 milesFairburn, GAEngine, Unknown or other

    WHEN THE VEHICLE IS IDEAL IT MAKES A LOUD NOISE FROM THE FAN. IT SOUNDS LIKE IT IS GETTING READY TO TAKE OFF.

    NHTSA complaint 11271774
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

339 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SSM76412 - 10MAR26 Mar 10, 2026 · Other
    Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
  • JLRTB02023NAS3 RESCINDED Oct 14, 2025 · Service Bulletin/Repair Instructions
    MIL Illuminated.
  • SSM76387 - 29AUG25 Aug 29, 2025 · Other
    Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
  • SSM76302 - 17JUN25 Jun 18, 2025 · Other
    Front Stabilizer Bar Link - Noisy
  • TUCC_JUN2025_46 Jun 13, 2025 · Other
    MIL on Instrument cluster.
  • SSM76302 - 07APR25 Apr 7, 2025 · Other
    Front Stabilizer Bar - Noisy-
  • TUCC_APR2025_22 Apr 11, 2025 · Other
    Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
  • TUCC_APR2025_18 Apr 11, 2025 · Other
    Leaking windshield that caused the water ingress on the electrical component.
  • SFCC_MAR2025_20 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of brake judder/vibration.
  • SFCC_MAR2025_18 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a brake noise concern.
  • SFCC_MAR2025_17 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
  • MRC_H428_N769_MAR2025_44 Mar 17, 2025 · Other
    This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Un…
  • MRC_H419_N725_MAR2025_43 Mar 17, 2025 · Other
    These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to e…
  • NAS25.02.003 Feb 14, 2025 · Service Bulletin/Repair Instructions
    NGI Infotainment Class Action Settlement
  • H428 Feb 3, 2025 · Service Bulletin/Repair Instructions
    Infotainment Master Controller (IMC) Extended Warranty
  • H419 Feb 6, 2025 · Service Bulletin/Repair Instructions
    InControl Touch Pro Wired Update
  • SFCC_FEB2025_26 Feb 13, 2025 · Other
    Infotainment Master Controller (IMC) Extended Warranty
  • SFCC_FEB2025_25 Feb 14, 2025 · Other
    These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to e…
  • SFCC_DEC2024_48 Dec 13, 2024 · Other
    Low coolant light on or smell of coolant from engine area.
  • SSM76165 Nov 27, 2024 · Other
    Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
  • SFCC_NOV2024_36 Nov 15, 2024 · Other
    MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
  • SFCC_NOV2024_32 Nov 15, 2024 · Other
    The engine cooling pump has a visible coolant leak.
  • SSM76203 Oct 22, 2024 · Other
    Fuel Pump Driver Module Inoperative
  • SFCC_OCT2024_45 Oct 14, 2024 · Other
    Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
  • SFCC_SEP2024_45 Sep 13, 2024 · Other
    Low coolant light on or visible signs of engine coolant on or around the coolant pump.
  • SFCC_SEP2024_52 Sep 13, 2024 · Other
    A customer may report that the windshield wipers stop up on the windshield when turned off.
  • SSM76165 Aug 13, 2024 · Other
    Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
  • SFCC_JUL2024_41 Jul 15, 2024 · Other
    Low coolant light on or smell of coolant from engine area.
  • SFCC_JUN2024_45 Jun 14, 2024 · Other
    Low coolant light on or smell of coolant from engine area.
  • JLRTB02079NAS2 Mar 18, 2024 · Service Bulletin/Repair Instructions
    Creaking Noise From Glass Roof Panel
  • SFCC_MAR2024_70 Mar 22, 2024 · Service Bulletin/Repair Instructions
    A creaking type noise from the roof area is heard while driving.
  • H444 ER V1 Feb 26, 2024 · Service Bulletin/Repair Instructions
    Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not suppo…
  • SFCC_DEC2023_32 Dec 20, 2023 · Service Bulletin/Repair Instructions
    Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
  • SFCC_NOV2023_30 Nov 10, 2023 · Service Bulletin/Repair Instructions
    Startup battery keeps draining / Vehicle will not start
  • SFCC_OCT2023_40 Oct 16, 2023 · Service Bulletin/Repair Instructions
    Customer reports lack of power and/or check engine light on.
  • SSM75813 Sep 29, 2023 · Service Bulletin/Repair Instructions
    Weather and Park & Pay Apps disappear after PIVI update
  • WACCSEP23_6 Sep 26, 2023 · Service Bulletin/Repair Instructions
    Battery low warning displayed on instrument cluster and/or no-start
  • SFCC_SEP2023_46 Sep 22, 2023 · Service Bulletin/Repair Instructions
    The sunglass holder won’t open or does not operate correctly
  • SFCC_SEP2023_45 Sep 22, 2023 · Service Bulletin/Repair Instructions
    The wiper blades streak, smear, judder or squeak during operation
  • SSM75725ATT Jul 17, 2023 · Service Bulletin/Repair Instructions
    MISFIRE OR ROUGH RUNNING
  • SSM75725 Jul 17, 2023 · Service Bulletin/Repair Instructions
    MISFIRE OR ROUGH RUNNING
  • SFCC_JUL2023_31 Jul 17, 2023 · Service Bulletin/Repair Instructions
    Battery low warning displayed on instrument cluster and/or no-start.
  • SSM76023 Jun 26, 2023 · Service Bulletin/Repair Instructions
    JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
  • SSM76018 Jun 29, 2023 · Service Bulletin/Repair Instructions
    Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
  • SSM76010 Jun 14, 2023 · Service Bulletin/Repair Instructions
    A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_JUN2023_47 Jun 26, 2023 · Service Bulletin/Repair Instructions
    A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_JUN2023_34 Jun 26, 2023 · Service Bulletin/Repair Instructions
    Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
  • SFCC_APR2023_32 Apr 21, 2023 · Service Bulletin/Repair Instructions
    Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
  • SSM75964 Mar 14, 2023 · Service Bulletin/Repair Instructions
    Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
  • SSM75952 Feb 26, 2023 · Service Bulletin/Repair Instructions
    Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
  • SSM75931 Feb 1, 2023 · Service Bulletin/Repair Instructions
    ENGINE MISFIRE
  • SFCC_FEB2023_38 Feb 16, 2023 · Service Bulletin/Repair Instructions
    Customer reports, Engine Light is on and engine running rough.
  • SFCC_FEB2023_36 Feb 16, 2023 · Service Bulletin/Repair Instructions
    Customer reports, Engine Light is on and poor cabin heating.
  • SSM75919 Jan 17, 2023 · Service Bulletin/Repair Instructions
    CHECK ENGINE (AMBER) AND POOR CABIN HEATING
  • SSM75909 Dec 20, 2022 · Service Bulletin/Repair Instructions
    Malfunction Indicator Lamp
  • SSM75826ATT Dec 9, 2022 · Service Bulletin/Repair Instructions
    MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
  • SSM75826 Dec 9, 2022 · Service Bulletin/Repair Instructions
    MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
  • SSM70198 Nov 29, 2013 · Service Bulletin/Repair Instructions
    Rain Sensor Operation Disabled in CCF File
  • DVD13104 Sep 1, 2012 · Service Bulletin/Repair Instructions
    DVD software update
  • SSM75826ATT Nov 23, 2022 · Service Bulletin/Repair Instructions
    MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
Source: NHTSA manufacturer communications files.