AutoStatsIQ
Data through Oct 2026
Model year

2024 Jaguar E-Pace

Body and fuel not decoded. Owner complaints on file from Nov 12, 2024 to Nov 12, 2024.

Recalls (3)Complaints (1)Investigations (0)Bulletins (98)
Recall campaigns covering this model year328k vehicles or units across those campaigns
Owner complaints1Close to the median 2024 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2024 Jaguar E-Pace peaked in 2024, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512024120252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2024 Jaguar E-Pace name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2024 Jaguar E-Pace

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Jaguar E-Pace
CampaignFiledSubjectComponentVehiclesRemedy
26V-599Sep 17, 2026DC-DC converter may malfunction due to an electrical overload that can occur during high power demandElectrical system23,677Software update
25V-466Jul 11, 2025Passenger air bag may tear during deploymentAirbags1,436Part replacement
24V-201Mar 14, 2024Brake pad wear warning light may not appear on the instrument cluster as intended, failing to warn the driver that the brake pads are worn outBrakes2,842Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2024 Jaguar E-Pace

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Nov 12, 2024Failure Sep 12, 20238,500 milesWaxahachie, TXElectrical system

    The contact owns a 2024 Jaguar E-Pace. The contact stated while driving at an undisclosed speed, the battery fault warning light illuminated. The contact stated that the battery did not disconnect or charge. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle had been towed to the dealer several times due to the failure. The contact stated that the battery and the wiring harness had been replaced; however, the failure persisted. In addition, the contact stated that on several occasions during the failure her small grandchildren were inside the vehicle and had to sit in the vehicle on the side of the road in the dark. The contact stated that during one failure she sat in a dark parking lot for hours while waiting on a tow truck. The contact stated that she was afraid to drive the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,500. The VIN was unavailable.

    NHTSA complaint 11624815
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

98 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SSM76478 - 21JUL26 Jul 22, 2026 · Other
    Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
  • SSM76464 - 06JUL26 Jul 7, 2026 · Other
    Wireless Device Charger Inoperative Post Software Update
  • H490v3 - 01MAY26 May 1, 2026 · Service Bulletin/Repair Instructions
    Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
  • TUCC_MAR2026_28 Mar 13, 2026 · Other
    While driving with satellite maps, sometimes image doesn't load fully and then comes back
  • TUCC_MAR2026_27 Mar 13, 2026 · Other
    INCONTROL REMOTE APP WAKE UP TIMER
  • TUCC_MAR2026_26 Mar 13, 2026 · Other
    There are several scenarios where the key may be set to a deactivated state.
  • SSM76412 - 10MAR26 Mar 10, 2026 · Other
    Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
  • SSM000028 - 18MAR26 Mar 18, 2026 · Other
    Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
  • 252602.027 - 12FEB26 Feb 12, 2026 · Service Bulletin/Repair Instructions
    Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
  • TUCC_JAN2026_26 Jan 28, 2026 · Other
    After vehicle off, the fan continues to run at high speeds.
  • TUCC_JAN2026_20 Jan 28, 2026 · Other
    PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
  • SSM000013-18DEC25 Dec 19, 2025 · Other
    PIVI - Unable to log into InControl account in vehicle
  • SSM000017-19DEC25 Dec 20, 2025 · Other
    Coolant fan may continue running at high speed after ignition shut-off
  • SSM000012-09DEC25 Dec 9, 2025 · Other
    Intermittent Passive Entry Operation
  • TUCC_DEC2025_35 Dec 12, 2025 · Other
    Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
  • TUCC_DEC2025_34 Dec 12, 2025 · Other
    PASSIVE ENTRY INTERMITTENT OPERATION
  • TUCC_DEC2025_32 Dec 12, 2025 · Other
    BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
  • SSM76387 - 29AUG25 Aug 29, 2025 · Other
    Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
  • TUCC_JUL2025_32 Jul 12, 2025 · Other
    Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
  • TUCC_JUL2025_22 Jul 12, 2025 · Other
    Passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag assembly process.
  • SSM76363ATT - 10JUL25 Jul 10, 2025 · Other
    Customer reports that the vehicle intermittently fails to respond to Passive Entry request.
  • SSM76363 - 10JUL25 Jul 10, 2025 · Other
    Customer reports that the vehicle intermittently fails to respond to Passive Entry request.
  • H553 UPS3125-1 - 10JUL25 Jul 10, 2025 · Service Bulletin/Repair Instructions
    During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag assembly process.
  • SSM76342ATT -12JUN25 Jul 8, 2025 · Other
    Windshield (Glass) Defects
  • SSM76342 - 12JUN25 Jun 13, 2025 · Other
    Windshield (Glass) Defects
  • SSM76302 - 17JUN25 Jun 18, 2025 · Other
    Front Stabilizer Bar Link - Noisy
  • TUCC_JUN2025_46 Jun 13, 2025 · Other
    MIL on Instrument cluster.
  • TUCC_JUN2025_43 Jun 13, 2025 · Other
    The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
  • TUCC_MAY2025_14 May 9, 2025 · Other
    AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
  • SSM76302 - 07APR25 Apr 7, 2025 · Other
    Front Stabilizer Bar - Noisy-
  • TUCC_APR2025_18 Apr 11, 2025 · Other
    Leaking windshield that caused the water ingress on the electrical component.
  • H490v2 - 09APR25 Apr 9, 2025 · Service Bulletin/Repair Instructions
    Engine Oil and Filter Change
  • SFCC_MAR2025_20 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of brake judder/vibration.
  • SFCC_MAR2025_18 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a brake noise concern.
  • SFCC_MAR2025_17 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
  • SSM76265 Feb 4, 2025 · Other
    PIVI satellite radio favorites screen displays an incorrect channel.
  • SSM76281 Feb 21, 2025 · Other
    Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
  • SSM76257ATT3 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257ATT2 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257ATT1 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76231ATT Feb 4, 2025 · Other
    Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
  • SSM76231 Feb 4, 2025 · Other
    Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
  • SFCC_FEB2025_58 Feb 13, 2025 · Other
    The parking brake switch sticks or does not work.
  • SFCC_FEB2025_45 Feb 13, 2025 · Other
    Low engine coolant lamp warning on instrument panel and/or coolant leak.
  • SFCC_FEB2025_36 Feb 14, 2025 · Other
    PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
  • Jaguar_H461_17JAN25 Jan 17, 2025 · Other
    Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
  • Jaguar_H474_17JAN25 Jan 17, 2025 · Other
    These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
  • Jaguar_H461_20DEC24 Dec 20, 2024 · Other
    Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
  • SFCC_DEC2024_48 Dec 13, 2024 · Other
    Low coolant light on or smell of coolant from engine area.
  • H490v2 Nov 30, 2024 · Service Bulletin/Repair Instructions
    Engine Oil and Filter Change
  • Jaguar_H461_15NOV24 Nov 16, 2024 · Other
    Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
  • SSM76165 Nov 27, 2024 · Other
    Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
  • SFCC_NOV2024_36 Nov 15, 2024 · Other
    MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
  • SFCC_NOV2024_32 Nov 15, 2024 · Other
    The engine cooling pump has a visible coolant leak.
  • SOTA S024 Oct 19, 2024 · Over The Air
    This release contains updates and improvements to vehicle on board diagnostics, fault detection, and resolves an issue where the park brake does not release when vehicle is stationary that may result in the display of an ABS warning.
  • Jaguar_H461_18OCT24 Oct 19, 2024 · Other
    Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
  • SSM76203 Oct 22, 2024 · Other
    Fuel Pump Driver Module Inoperative
  • SFCC_OCT2024_45 Oct 14, 2024 · Other
    Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
  • Jaguar_H461_20SEP24 Sep 20, 2024 · Other
    Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Source: NHTSA manufacturer communications files.
About service bulletins