Model year

2020 Jaguar F-Pace

SUV, gasoline, AWD/All-Wheel Drive, built in United Kingdom. Owner complaints on file from Nov 12, 2019 to Jul 9, 2026.

Recall campaigns covering this model year25,601 vehicles or units across those campaigns
Owner complaints14Below the median 2020 suv
Severity index21.42020 suvs average 5.6
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Jaguar F-Pace peaked in 2025, with 4 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01234201920202021202220232024202542026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

21% of complaints about the 2020 Jaguar F-Pace name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
3
Seat belts
3
Back-over prevention
1
Engine and cooling
1
Powertrain
1
Seats
1
Brakes
1
Steering
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2020 Jaguar F-Pace

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Jaguar F-Pace
CampaignFiledSubjectComponentVehiclesRemedy
21V-667Aug 26, 2021Seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properlySeat belts5,146Part replacement
21V-118Feb 25, 2021Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automaticallyLighting455Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Jaguar F-Pace

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

14 complaints on file, page 1 of 1.

  1. Filed Jul 9, 2026Failure May 28, 2025Maitland, FLSeat belts

    The contact owns a 2020 Jaguar F-Pace. The contact stated that while parked or while driving on several occasions, the rear passenger-side seat belt strap became loose and failed to retract as needed, requiring the contact to fiddle with the seat belt until it retracted. The vehicle was taken to an independent mechanic and to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V667000 (Seat Belts). The failure mileage was unknown.

    NHTSA complaint 11749270
  2. Filed Jun 4, 2026Failure May 4, 2026Fairburn, GASeats

    The heating element on the driver’s seat burned a hole in my seat through my sweater while I was driving. Burning smell was not sure where it was coming from. I almost caused an accident trying to maneuver over off the exit to see that my seat warmer is what was causing the Burning smell almost burned me.

    NHTSA complaint 11742046
  3. Filed Aug 12, 2025Failure Jul 29, 202546,000 milesChicago, ILSeat belts

    The contact owns a 2020 Jaguar F-Pace. The contact stated that the rear passenger’s side seat belt failed to retract as intended. The contact's brother-in-law was seated in the rear seat and the seat belt failed to retract afterwards. The vehicle was taken to a non-Jaguar dealer where it was diagnosed and determined that the seat belt automatic locking retractors had failed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 21V667000 (SEAT BELTS). The failure mileage was approximately 46,000.

    NHTSA complaint 11680154
  4. Filed Feb 8, 2025Failure Dec 13, 2024Fridley, MNSeat belts

    The rear seat belts do not retract back nor do they lock in place. You either have to pull and play with them to get them to work properly or they will not work at all!

    NHTSA complaint 11641465
  5. Filed Jan 27, 2025Failure Jan 26, 202555,000 milesSarasota, FLVehicle speed controlCrash1 injured

    The contact owns a 2020 Jaguar F-Pace. The contact stated that while the vehicle was in the park gear, the vehicle unintentionally accelerated at approximately 10 MPH and the entire front of the vehicle crashed into several trees where it ultimately came to a stop. There was minor cosmetic damage. No warning light was illuminated. The air bags were deployed. A police report was filed. The contact stated that there were burns on her wrist and her forehead from the impact of the air bag; there was also a knot on the contact's forehead from impact. No medical attention was sought. No one was injured that was not in the vehicle. The vehicle was towed to a dealer where the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

    NHTSA complaint 11638762
  6. Filed Jan 7, 2025Failure Jan 7, 2025Atlanta, GAUnknown or other

    Right auxiliary radiator leaks due to the placement and manufacturing of materials used. This can cause car to overheat without warning till it's too late. The coolant odometer just goes high without gradual warning. I looked up possible coolant leaks and dozens of people had the exact same issue. I'm trying to figure out why they're hasn't been a recall on this exact issue when this is jaguars biggest issue. Seems like a ticking time bomb for customers and money grab from Jaguar.

    NHTSA complaint 11634745
  7. Filed Dec 23, 2024Failure May 11, 2024Sedona, AZElectrical system, Engine

    1. ENTIRE engine. And yes (it’s been sitting since May 2024 at Scottsdale AZ JLR) 2. The day after I filled coolant for a 'low coolant' check engine light, my car smoked going uphill and nearly caught fire. I pulled over just in time, then had to walk 2 miles at night, in 30°F weather, without cell service, in the desert. This is a known issue affecting thousands of similar cars, with a Facebook group of nearly 19,000 members reporting the same risks—cars smoking or blowing up without warning, even when serviced per JLR’s recommendations. JLR is refusing to honor warranties, and some incidents have resulted in complete vehicle fires. My attorney advised me to report this and share the FB group for reference: [XXX] 3. Both have confirmed the engine is done and needs an entire replacement. 4. By JLR of Scottsdale yes. Also an independent mechanic in Sedona. Also by my attorney’s expert mechanic who had the oil sent to a lab and when he read the report stated, “the primary cause of engine failure most likely is blown head gasket. That caused coolant to get mixed into the oil, thereby destroying the engine.” 5. NO…which is what is MOST concerning. Just ‘low coolant’ as I mentioned above, which I added. No other check engine light has EVER ignited on the vehicle, which is concerning to me, indicating that no warning lights ever came on which would have indicated to me something needed servicing before the entire engine just blew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11632081
  8. Filed Nov 19, 2024Failure Nov 18, 2024Alpharetta, GAElectrical system, Service brakes

    Battery is drained every time I get an emissions inspection. Next day I have to get it charged and take it the dealer for a "software hard-rest." Supposed to fix problem but every year I have the same issue. Never a SW fix available.

    NHTSA complaint 11626107
  9. Filed Jun 26, 2024Failure Mar 26, 2024Hagerstown, MDElectrical system

    You could not read anything on my dash. It was all rainbow colors. I couldn’t tell how much gas I had or if my car was running hot. Basically everything on the dash that tells you how your car is running. We have the carefirst extended warranty and they would not cover it. It cost me out of pocket 2000 dollars to fix. I do have a picture but unfortunately I couldn’t send it

    NHTSA complaint 11597029
  10. Filed Jul 8, 2023Failure May 10, 2023Oklahoma City, OKSteering

    I drove through about 12 inch water during a flash flood rain down pour. After driving about 200 feet, my steering failed. The instrument panel displayed, power steering assistance reduced. I could not turn the the steering wheel to get in the parking lot. I Google to see what the problem was and there are a lot of people complaining with the same problem. I had towed to the shop and the extended warranty I purchased said it was preexisting problem. I had just purchased the vehicle approximately 3 months prior and had never had this problem. It only messed up after running the water and that is what other owners stated. My comprehensive insurance would not cover neither. Jaquar want to charge me $6700.00 for repair, which I believe should be cover under my warranty, insurance or Jaquar itself. I contact Jaquar headquarters but having received a response.Thank you

    NHTSA complaint 11531005
  11. Filed Mar 26, 2023Failure Mar 26, 2023San Diego, CAUnknown or other

    Unknown

    NHTSA complaint 11513863
  12. Filed Jan 9, 2023Failure Jan 2, 2023Stonecrest, GAPower train, Unknown or other

    1. When the start/stop fuel conservation system is engaged the vehicle intermittently powers off. I then have to push the start button to restart the vehicle 2. When the vehicle is engaged in sports and dynamic mode it intermittently stalls or locks up in 2nd gear

    NHTSA complaint 11500799
  13. Filed Oct 3, 2021Failure Oct 2, 2021Santa Rosa Beach, FLWarningsCrash

    Park assist was engaged. The prompt was to pull forward more. Then the park assist prompted to take hands off the steering wheel. The park assist maneuvered backward into parallel parking. Once it made the turn backing in, it sped up backward with no warnings on the camera or auditory alarms, and hit the vehicle parked behind our vehicle. My vehicle is damaged. The other vehicle is not. This is a serious problem. Not only did my vehicle sustain damage, but a person could have been there and it could have caused damage to the other vehicle. This park assist had the driver take the hands off the wheel, gave zero warnings, no visual or auditory, increased rear speed, and hit the vehicle. I want the event data recorder to be reviewed and for my car's fault to be remedied and my vehicle to be repaired.

    NHTSA complaint 11435305
  14. Filed Nov 12, 2019Failure Nov 12, 20191,600 milesTemecula, CAUnknown or other1 injured

    I WAS REACHING FOR GROCERIES IN THE BACK OF MY F PACE AND BURNED THE FRONT OF MY LEG ABOVE MY KNEE ON THE TAILPIPE.

    NHTSA complaint 11279645
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

366 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SSM76469 - 03JUL26 Jul 4, 2026 · Other
    Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
  • E002 - 20JUL26 Jul 20, 2026 · Service Bulletin/Repair Instructions
    Exhaust System Oxygen (O2) Sensors - Extended Warranty
  • SSM76459 - 22MAY26 May 22, 2026 · Other
    Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.
  • H504v2 - 18MAY26 May 18, 2026 · Service Bulletin/Repair Instructions
    Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
  • SSM76412 - 10MAR26 Mar 10, 2026 · Other
    Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
  • TUCC_FEB2026_35 Feb 13, 2026 · Other
    There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
  • TUCC_FEB2026_34 Feb 13, 2026 · Other
    There is a concern/fault with the 48Volt MHEV system.
  • TUCC_FEB2026_33 Feb 13, 2026 · Other
    12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
  • 252602.027 - 12FEB26 Feb 12, 2026 · Service Bulletin/Repair Instructions
    Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
  • TUCC_JAN2026_26 Jan 28, 2026 · Other
    After vehicle off, the fan continues to run at high speeds.
  • TUCC_JAN2026_25 Jan 28, 2026 · Other
    There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
  • SSM000017-19DEC25 Dec 20, 2025 · Other
    Coolant fan may continue running at high speed after ignition shut-off
  • TUCC_DEC2025_39 Dec 12, 2025 · Other
    A battery warning light on and or electrical system failure message is displayed on instrument cluster.
  • SSM76387 - 29AUG25 Aug 29, 2025 · Other
    Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
  • TUCC_JUN2025_46 Jun 13, 2025 · Other
    MIL on Instrument cluster.
  • SSM76318ATT - 28APR25 Apr 28, 2025 · Other
    Engine Will Crank, No Start When At Operating Temperature
  • SSM76318 - 28APR25 Apr 28, 2025 · Other
    Engine Will Crank, No Start When At Operating Temperature
  • TUCC_APR2025_22 Apr 11, 2025 · Other
    Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
  • TUCC_APR2025_20 Apr 11, 2025 · Other
    Engine replacement under warranty.
  • TUCC_APR2025_18 Apr 11, 2025 · Other
    Leaking windshield that caused the water ingress on the electrical component.
  • Jaguar_H422_21MAR25 Mar 21, 2025 · Other
    Powertrain Control Module (PCM) Software Update
  • SFCC_MAR2025_45 Mar 14, 2025 · Other
    'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
  • SFCC_MAR2025_20 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of brake judder/vibration.
  • SFCC_MAR2025_18 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a brake noise concern.
  • SFCC_MAR2025_17 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
  • MRC_H428_N769_MAR2025_44 Mar 17, 2025 · Other
    This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Un…
  • SSM76281 Feb 21, 2025 · Other
    Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
  • SSM76257ATT3 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257ATT2 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257ATT1 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • NAS25.02.003 Feb 14, 2025 · Service Bulletin/Repair Instructions
    NGI Infotainment Class Action Settlement
  • H428 Feb 3, 2025 · Service Bulletin/Repair Instructions
    Infotainment Master Controller (IMC) Extended Warranty
  • Jaguar_H422_21FEB25 Feb 21, 2025 · Other
    FUEL VAPOUR PURGE
  • SFCC_FEB2025_26 Feb 13, 2025 · Other
    Infotainment Master Controller (IMC) Extended Warranty
  • SFCC_FEB2025_45 Feb 13, 2025 · Other
    Low engine coolant lamp warning on instrument panel and/or coolant leak.
  • Jaguar_H422_17JAN25 Jan 17, 2025 · Other
    Malfunction Indicator Lamp (MIL) may illuminate
  • Jaguar_H504_17JAN25 Jan 17, 2025 · Other
    BCM replacement with a new component which fully meets the US importation requirements.
  • Jaguar_H422_20DEC24 Dec 20, 2024 · Other
    Malfunction Indicator Lamp (MIL) may illuminate
  • Jaguar_H504_20DEC24 Dec 20, 2024 · Other
    A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
  • SFCC_DEC2024_48 Dec 13, 2024 · Other
    Low coolant light on or smell of coolant from engine area.
  • Jaguar_H504_15NOV24 Nov 16, 2024 · Other
    The BCM requires replacement with a new component which fully meets the US importation requirements.
  • Jaguar_ H422_15NOV24 Nov 15, 2024 · Other
    Powertrain Control Module (PCM) Software Update
  • SSM76165 Nov 27, 2024 · Other
    Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
  • SFCC_NOV2024_36 Nov 15, 2024 · Other
    MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
  • SFCC_NOV2024_32 Nov 15, 2024 · Other
    The engine cooling pump has a visible coolant leak.
  • Jaguar_H504_18OCT24 Oct 19, 2024 · Other
    Body Control Module (BCM) does not fully meet US importation requirements.
  • Jaguar_H422_18OCT24 Oct 19, 2024 · Other
    Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
  • SSM76203 Oct 22, 2024 · Other
    Fuel Pump Driver Module Inoperative
  • SFCC_OCT2024_45 Oct 14, 2024 · Other
    Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
  • SFCC_OCT2024_52 Oct 15, 2024 · Other
    Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
  • Jaguar_H422_20SEP24 Sep 20, 2024 · Other
    Powertrain Control Module (PCM) Software Update
  • SFCC_SEP2024_45 Sep 13, 2024 · Other
    Low coolant light on or visible signs of engine coolant on or around the coolant pump.
  • SFCC_SEP2024_27 Sep 13, 2024 · Other
    A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
  • SFCC_SEP2024_52 Sep 13, 2024 · Other
    A customer may report that the windshield wipers stop up on the windshield when turned off.
  • SFCC_SEP2024_43 Sep 13, 2024 · Other
    'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
  • JAGUAR H422 Aug 17, 2024 · Other
    Powertrain Control Module (PCM) Software Update
  • SSM76165 Aug 13, 2024 · Other
    Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
  • MRC_AUG2024_49 Aug 19, 2024 · Other
    A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
  • SFCC_AUG2024_46 Aug 9, 2024 · Other
    Electrical system fault on instrument cluster or noise from engine.
Source: NHTSA manufacturer communications files.