2002 Jaguar S-Type

24 complaints on file, page 1 of 2.

1. Filed Nov 3, 2017Failure Nov 3, 2017112,358 milesUrbana, OHVehicle speed control

   I WAS SLOWING TO STOP IN A LINE OF TRAFFIC ON A CITY STREET. AS I SLOWED, THE BRAKE PEDAL FELT SOFT, AND THE CAR REVVED UP, ATTEMPTING TO ACCELERATE. I THEN PUSHED HEAVILY ONTO THE BRAKE PEDAL BUT HAD NO ABILITY TO STOP THE CAR. THE ENGINE CONTINUED TO REV. LUCKILY, I WAS SLOWING FROM A FAR ENOUGH DISTANCE THAT I WAS ABLE TO FORCEFULLY PUT THE CAR INTO NEUTRAL AND STOP THE CAR. HOWEVER, THE ENGINE CONTINUED TO REV EVEN THOUGH BOTH FEET WERE OFF ALL PEDALS AND THE CAR WAS IN NEUTRAL. I THEN TAPPED THE BRAKE PEDAL IN AN ATTEMPT TO GET THE ENGINE TO STOP REVVING, BUT IT HAD NO EFFECT. NEXT, I TAPPED THE GAS PEDAL TO ATTEMPT TO GET THE ENGINE TO STOP REVVING, WITH THIS, THE ENGINE DID STOP REVVING AND RETURNED TO NORMAL RPM'S. VERY SCARY AND QUITE DISTURBING, ESPECIALLY SINCE I HAVE READ OVER 30 COMPLAINTS ON WEBSITES REGARDING THE SAME ISSUE OTHERS HAVE HAD WITH THEIR JAGUARS. WHY IS NOTHING BEING DONE? HOW MANY PEOPLE NEED TO REPORT THIS TO HAVE A CASE OPENED?

   NHTSA complaint 11043130
2. Filed Aug 20, 2015Failure Mar 15, 2013Richmond, TXFuel/propulsion system, Power train, Suspension

   TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, IT WAS DIFFICULT FOR THE VEHICLE TO SHIFT OUT OF THE PARK POSITION. AFTER THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THERE WAS A STRONG ODOR OF FUEL. THE FAILURES RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM, THE LOWER BALL JOINTS, AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

   NHTSA complaint 10750010
3. Filed Nov 1, 2012Failure Nov 15, 200580,165 milesNorth Hollywood, CAElectrical system

   TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. WHILE PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE FRONT DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE WITH THE KEY BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR LOCK AND THE IGNITION LOCK WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FIVE TIMES BUT THE FAILURE WAS NEVER REMEDIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,165.

   NHTSA complaint 10482899
4. Filed Jul 12, 2012Failure Jun 24, 201251,000 milesEggharbor Township, NJTires

   TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE EQUIPPED WITH CONTINENTAL TOURINGCONTACT AS TIRES, SIZE 235/50/R17, DOT A3753LV2405. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED EXCESSIVE VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT BOTH FRONT TIRES EXPERIENCED TREAD SEPARATION. THE TIRES WERE REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TIRES WERE OUT OF WARRANTY AND THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

   NHTSA complaint 10465367
5. Filed Jul 16, 2010Failure Jul 14, 201065,813 milesSylmar, CAElectrical system, Manual transmission

   ON JULY 14, 2010, MY CAR STARTING DRIVING SLUGGISH, AS IF PULLING HEAVY WEIGHT. THE GEAR BOX FAULT LIGHT TURNED ON. ON 7-16-2010, I TOOK MY VEHICLE TO THE DEALER AND WAS TOLD IT WOULD COST ME $2,800 PLUS TAX TO CHANGE THE GEAR BOX WITH A ONE YEAR GUARANTEE. MY SECOND OPTION WAS TO INSTALL A NEW TRANSMISSION AT A COST OF OVER $5,000. TWO MONTHS AGO I SPENT $5,000 ON A NEW ELECTRICAL SYSTEM AND FUEL INJECTION. I DON'T KNOW WHAT TO DO SINCE I AM STRUGGLING AS MANY FINANCIALLY. THE DEALER SAID THERE HAVE NOT BEEN ANY TRANSMISSION PROBLEMS WITH THIS MODEL. TOLD HIM I DOUBTED THAT, HENCE, MY COMPLAINT. *TR

   NHTSA complaint 10343642
6. Filed Feb 26, 2009Failure Feb 1, 200992,880 milesCahokia, ILAutomatic transmission

   THE VEHICLE THAT I HAVE A COMPLAINT IN REGARDS TO IS A 2002 JAGUAR S-TYPE. THE VEHICLE WAS DRIVING SLUGGISH AND THE TRANSMISSION WAS NOT SHIFTING AT NORMALCY. I THEN TOOK THE VEHICLE IN TO THE JAGUAR DEALERSHIP TO BE SERVICED AND EXPLAINED TO THEM THAT A TRANSMISSION FAULT LIGHT HAD BEEN TRIGGERED. UPON THEIR EXAMINATION THE DEALERSHIP DISCOVERED THE TRANSMISSION NEEDED TO BE REPLACED. I ASKED THE DEALERSHIP IF THEY HAD MANY CARS IN WITH THE SAME MAKE AND MODEL AS MY VEHICLE WITH THE SAME PROBLEM. THE DEALERSHIP STATED THAT THEY DID IN FACT HAVE BEEN SEEING THIS ISSUE WITH MANY OF S-TYPE JAGUAR VEHICLES. I THEN PLACED A CALL TO A TRANSMISSION RE-BUILDER TO INFORM HIM OF THE ISSUE AND BEFORE I COULD EXPLAIN MY PROBLEM HE WAS ALREADY FAMILIAR WITH THE ISSUE DUE TO THE MANY S-TYPE JAGUARS TRANSMISSION HE HAD REBUILT WITH THE SAME ISSUE. *TR

   NHTSA complaint 10260048
7. Filed Mar 7, 2008Failure Mar 6, 200864,000 milesRadcliff, KYSidewall

   SIDE WALL HAS A SLIT AND A BULGE IN THE SIDE WALL. THIS WAS CAUGHT BEFORE A FAILURE. THEY TRIED TO TELL ME THAT IT WAS FROM A ROAD HAZARD AND NOT A DEFECT. I DON'T BELIEVE A WORD OF IT. *TR

   NHTSA complaint 10220403
8. Filed Aug 6, 2007Failure Aug 3, 200752,000 milesMarblehead, MAEngine and engine cooling

   TL*THE CONTACT OWNS A 2002 JAGUAR S-TYPE. THE VEHICLE IDLES, SURGES, AND STALLS WHEN TRAVELING FROM 0 TO 55 MPH. THE FAILURE OCCURS CONSTANTLY AND BEGAN IN SEPTEMBER OF 2006. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON AUGUST 3, 2007. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 52,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

   NHTSA complaint 10198655
9. Filed Feb 26, 2007Failure Feb 21, 200730,000 milesDEL RAN, NJAutomatic transmission

   TL*- WHILE DRIVING THE 2002 JAGUAR S TYPE WITH 30000 FAILURE AND CURRENT MILEAGE AT 40 MPH AND ACCELERATING UP A HILL THE VEHICLE BEGAN TO UNEXPECTEDLY LOSE SPEED. THE VEHICLE GOT TO THE TOP OF THE HILL, THEN CAME DOWN THE HILL, AND IT LOST POWER. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE DRIVER TRIED TO RESTART THE VEHICLE, BUT NOTHING HAPPENED. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHO STATED THAT "THE TRANSMISSION NEEDED TO BE REPLACED". THE VEHICLE HAS NOT BEEN REPAIRED. *AK

   NHTSA complaint 10183480
10. Filed Feb 16, 2006Failure Apr 28, 200533,000 milesInkster, MIAutomatic transmission

    OUR 2002 JAGUAR S TYPE WITH 44,000 MILES HAS TRANSMISSIONS PROBLEMS. WE CONTACTED THE DEALER ON SEVERAL OCCASIONS AND THEY WILL NOT STAND BY THEIR VEHICLE. THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING TRANSMISSIONS PROBLEMS WITH THE COMPANY. WE NEED HELP GETTING THIS PROBLEMS SOLVED. WHY SHOULD I HAVE TO SPEND THOUSANDS OF DOLLARS TO FIX. THIS IS A $60,000 VEHICLE. HELP. *JB

    NHTSA complaint 10150477
11. Filed Jan 10, 2006Failure Dec 27, 2005LOS Angeles, CAEngine, Driveline

    CONSUMER COMPLAINT REGARDING DEALERS FAILURE TO PROPERLY DIAGNOSE AND REPAIR DRIVE TRAIN FAILURE IN 2002 JAGUAR S TYPE. *TS ***NO ANSWER REQUIRED*** THIS PROBLEM SEEM TO BE MORE PRESENT DURING COOL TEMPERATURES. FROM THE FIRST DAY OF PURCHASE THE VEHICLE DEMONSTRATED UNSATISFACTORY OPERATION OF THE TRANSMISSION, EXHIBITING ROUGH TRANSITION FROM ON GEAR TO THE NEXT WHEN THE DRIVE TRAIN WAS COOL. THE TRANSMISSION WAS REPLACED WHICH REDUCED THE SEVERITY OF THE ROUGH SHIFT BUT IT NEVER SHIFTED AS SMOOTHLY AS THE CONSUMER FELT A LUXURY VEHICLE SHOULD. DURING THE WINTER THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE TO START. SOMETIMES IT TOOK THREE ATTEMPTS TO START. THEN FIVE MINUTES LATER THE VEHICLE WOULD STALL AND THE FAIL SAFE WARNING LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO LOCATE THE PROBLEM. THE PROBLEM RECURRED AND AGAIN THE DEALER WAS UNABLE TO FIND A PROBLEM. *NM

    NHTSA complaint 10148679
12. Filed Oct 21, 2005Failure Oct 11, 200555,000 milesKennebunk, MEAutomatic transmission

    DT: THE CONTACT SPECIFICALLY STATED THAT WHILE DRIVING, THE VEHICLE SHIFTED INTO REVERSE. THERE WAS A LOUD BANG AND VIBRATION. THE CONTACT MOVED THE VEHICLE AWAY FROM THE HIGHWAY AND REALIZED THE VEHICLE WAS IN REVERSE. HE DROVE THE VEHICLE TO A NEARBY MECHANIC AND ASKED HIM IF THE VEHICLE WAS SAFE TO DRIVE. THE MECHANIC ADVISED HIM TO DRIVE THE VEHICLE HOME. THE NEXT DAY THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC, AND SAID THAT THE DOG IN THE BACK SEAT MAY HAVE HIT THE GEAR SHIFT AND CAUSED THE CHANGE OF GEARS. THE CONTACT DID NOT FEEL THAT THIS ACTUALLY HAPPENED. THE MECHANIC STATED THAT THE TRANSMISSION EXPLODED AND LOST TRANSMISSION FLUID. A SERVICE DEALER SAID THAT THIS COULD HAVE HAPPENED BECAUSE THE VEHICLE RAN OVER SOMETHING IN THE ROAD. THE MANUFACTURER HAS NOT BEEN CONTACTED YET, BUT WAS SENDING HIM AN EMAIL AS SOON AS HE FILED A COMPLAINT WITH NHTSA. *AK UPDATED 12/27/05. *JB

    NHTSA complaint 10140439
13. Filed Oct 14, 2005Failure Jan 1, 1901Kennebunk, MEAutomatic transmission

    WHILE DRIVING CONSUMER HEARD A LOUD BANG AND 2002 JAGUAR S TYPE BEGAN VIBRATING. THE GEAR SHIFT HAD MOVED FROM DRIVE TO REVERSE. *TS THE CONSUMER TOOK THE VEHICLE TO A LOCAL GARAGE WHERE THE MECHANIC DETERMINED THAT THE TRANSMISSION HAD EXPLODED AND HIT THE FLOOR WITH A MAJOR LOSS OF FLUID. THE CONSUMER WAS WAITING ON THE MECHANIC'S DETERMINATION TO SEE IF SOMETHING COULD HAVE POSSIBLY HIT THE UNDERCARRIAGE OF THE VEHICLE. IF THAT WAS THE CASE THE CONSUMER WOULD BE ABLE TO FILE A CLAIM WITH HIS INSURANCE COMPANY. *JB

    NHTSA complaint 10141035
14. Filed Jun 10, 2005Failure Mar 10, 2005Bellwood, ILAutomatic transmission

    DT: 1ST TIME CAR WAS PARKED ON AN INCLINE, AND AFTER RETURNING THE GEAR SHIFT WILL NOT MOVE OUT OF PARK. THEN , CAR WAS TOWED TO DEALERSHIP, WHO REPAIRED THE PROBLEM. AFTERWARDS, ONCE AGAIN VEHICLE WAS PARKED ON AN INCLINE AND VEHICLE WOULD NOT COME OUT OF PARK. TALKED TO A JAUGUAR REPRESENTATIVE, WHO SUGGESTED REPLACEMENT OF THE PART. THEN, JAGUAR REPRESENTATIVE ARRANGED MEETING WITH A NEW DEALERSHIP FOR A DIAGNOSTIC. MECHANICS STATED THAT THEY WERE AWARE OF THE SHIFT LEVER. PROBLEM. DEALER REPORTED THERE WAS NO SOLUTION FOR THIS PROBLEM. WHEN PROBLEM OCCURRED DEALER SUGGESTED THAT CONSUMER PULL EMERGENCY BRAKE WHEN THIS OCCURRED, AND ROCK THE VEHICLE TO GET IT OUT OF PARK. THERE WAS A SERVICE BULLETIN ABOUT THIS. ISSUE. OWNER WROTE LETTER TO THE JAGUAR TO MAKE THEM AWARE, AND WAS WAITING TO HEAR FROM DEALER. *AK

    NHTSA complaint 10124883
15. Filed Jun 6, 2005Failure May 31, 200553,460 milesSAN Diego, CAFuel system, Other

    ON 2 SEPARATE OCCASIONS APPROX. 1 YEAR APART I WAS DRIVING LONG DISTANCE FROM SAN DIEGO, CA TO NEVADA AND IDAHO ON INTERSTATE 15. ON THE FIRST OCCASION (6/4/04) THE VEHICLE LOST ALL POWER AND STALLED APPROX. 60 MILES SOUTH OF SALT LAKE CITY. WAS ABLE TO RESTART AND DROVE APPROX. 5 MILES WHEN VEHICLE STALLED AGAIN. THIS OCCURRED TWICE MORE AND I WAS UNABLE TO RESTART AFTER THE FOURTH STALL. VEHICLE WAS TOWED TO JAGUAR DEALERSHIP IN SALT LAKE CITY AND KEPT THERE FOR 5 DAYS. THE SERVICE REP STATED THEY COULD FIND NOTHING WRONG BUT ULTIMATELY REPLACED THE FUEL PUMP. THE VEHICLE WAS UNDER WARRANTY AT THAT TIME. THE SECOND INCIDENT OCCURED THIS LAST WEEK (5/31/02) AND WAS IDENTICAL TO THE FIRST FAILURE EXCEPT THIS OCCURRED APPROX. 25 MILES SOUTH OF LAS VEGAS AND THE VEHICLE WOULD NOT RESTART AFTER THE 2ND FAILURE. VEHICLE WAS TOWED TO THE DEALERSHIP IN LAS VEGAS. THEY AGAIN COULD FIND NOTHING WRONG. I WAS TOLD BY THE SERVICE MANAGER THAT BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM IN THE SHOP THAT MY ONLY ALTERNATIVE WAS TO FOR THEM TO TAKE THE VEHICLE ON AN EXTENDED ROAD TEST AT MY EXPENSE. THEY DID NOT FEEL THIS WAS A WARRANTY ISSUE BECAUSE THEY COULDN'T DETECT THE PROBLEM WITH THEIR DIAGNOSTIC TOOLS AND SO IT WAS NOT RELATED TO THE FIRST INCIDENT. I DID NOT FEEL THAT I SHOULD PAY THEM FOR THE EXTENDED ROAD TEST BECAUSE THE PROBLEM SHOULD HAVE BEEN COVERED UNDER THE WARRANTY. I RETRIEVED MY VEHICLE AND RETURNED HOME.

    NHTSA complaint 10124367
16. Filed Jul 16, 2004Failure Jun 15, 200436,595 milesPerrysburg, OHSide/windowCrash1 injured

    1. CRASH (T-BONED-DRIVER'S SIDE) 2. SIDE AIRBAGS DID NOT DEPLOY... BACK AND NECK INJURIES TO DRIVER. 3. NOTHING. *AK

    NHTSA complaint 10081174
17. Filed Jan 12, 200415,000 milesSignal Mountain, TNGear position indication (prndl)

    CONSUMER STATED THAT VEHICLE WOULD NOT COME OUT OF PARK TO GO INTO DRIVE. TOOK VEHICLE TO DEALER. CONSUMER HAD TO ENGAGE THE EMERGENCY BRAKE TO SWITCH GEARS. *AK CONSUMER FEELS JAGUAR SHOULD RECALL ALL VEHICLES WITH REBUILT TRANSMISSION WITH A EXTENDED WARRANTY. *PH

    NHTSA complaint 10046245
18. Filed Oct 12, 2003Camarillo, CASteering, Wheels

    LETTER SENT IN RESPONSE TO THE LETTER FORWARDED FROM LORRAINE GUBERNIK WITH JAGUAR CARS DATED AUG. 25. *LA CONSUMER NOTICED A DISTINCT SHIMMY IN THE STEERING WHEEL WHEN THE VEHICLE REACHED APPROX. 64 MPH OR GREATER. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR REPAIRS ALONG WITH OTHER CONCERNS. WHEN THE CONSUMER PICKED UP THE VEHICLE, HE NOTICED ONLY ONE OF THE FEW ITEMS WERE ADDRESSED. THE CONSUMER MADE ANOTHER APPOINTMENT AT WHICH TIME THE OTHER MINOR PROBLEMS WERE ADDRESSED. THE SHIMMY IN THE STEERING WHEEL STILL EXISTED. THE MECHANIC THEN RECOMMENDED DRIVING IT FOR A WEEK LETTING THE TIRES/CAR WARM UP HOPING THE SHIMMY WOULD DISSIPATE. THE CONSUMER AGREED WITH THE UNDERSTANDING THAT IF IT DIDN'T WORK, HE WOULD TAKE FURTHER STEPS TO CORRECT THE PROBLEM. THE SHIMMY DIDN'T GO AWAY, IN FACT, IT WAS OCCURRING AT SPEEDS BETWEEN THE LOW 40'S TO MID 60'S. NEW WHEELS WERE ORDERED AND PLACED ON THE VEHICLE. THIS DIDN'T CORRECT THE PROBLEM EITHER. CONSUMER REQUESTED ANOTHER JAGUAR WITH ALL THE SAME COMPONETS TO REPLACE HIS VEHICLE THAT HE FEELS COULDN'T BE REPAIRED. *PH THE CONSUMER WAS TOLD THE STEERING RACK WOULD BE REPLACED, HOWEVER THE DEALERSHIP CONTINUED TO GIVE THE CONSUMER THE RUN A ROUND REGARDING THE AVAILABILITY OF THE PART. *JB *JB

    NHTSA complaint 10044183
19. Filed Jun 26, 2003Failure May 19, 2003Amherst, VAElectrical system, Cruise control

    ON THREE DIFFERENT OCCASIONS THE VEHICLE SLOWED DOWN TO ABOUT 10 MPH WHEN THE CONSUMER ENGAGED THE CRUISE CONTROL. THIS PROBLEM ONLY OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A SHOP, BUT THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE CONSUMER STATED THE MECHANIC CHANGED OUT THE COMPUTER, AND NOW THINKING ALONG THE LINES OF POSSIBLE ELECTRICAL PROBLEMS. *NLM REFER TO ODI# 10021053 (ONLINE) *SCC *JB

    NHTSA complaint 10020137
20. Filed Mar 14, 2003Failure Mar 9, 200310,000 milesDiablo, CAVehicle speed controlCrash

    I WAS BACKING OUT OF MY GARAGE AND BACKING DOWN MY VERY STEEP DRIVEWAY. I PUT MY FOOT ON THE BRAKES AND DISCOVERED I HAD NO BRAKES AND NO STEERING. THE CAR ACCELERATED DOWN DRIVEWAY AND DOWN MY NEIGHBORS HILL. THE CAR WAS STOPPED BY A TREE. WHEN THE CAR WAS TOWED OUT, THE WHEELS WERE PERFECTLY STRAIGHT. THE DEALER COULD FIND NO PROBLEM. DRIVER APPLIED BOTH FEET TO THE BRAKES BUT BRAKES DID NOT RESPOND. IT WAS VERY FORTUNATE THAT NO ONE WAS INJURED. THERE WAS EXTENSIVE DAMAGE TO REAR OF CAR. *JB

    NHTSA complaint 10010455