2002 Jaguar X-Type

116 complaints on file, page 1 of 6.

1. Filed Sep 17, 2017Failure Jul 7, 201780,000 milesLoveland, COEngine, Body, SuspensionCrash

   I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.

   NHTSA complaint 11023819
2. Filed Dec 9, 2016Failure Dec 9, 2016150,000 milesDES Moines, IAAir bags

   "TAKATA RECALL, IS THERE A REASON TO REPLACE THE AIR BAGS? I WOULD SERIOUSLY LIKE TO KNOW!

   NHTSA complaint 10934283
3. Filed Jul 12, 2016Failure Jan 19, 2016Havre DE Grace, MDEngine and engine cooling

   CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED. *JB

   NHTSA complaint 10885290
4. Filed Apr 23, 2014Failure Sep 13, 201342,000 milesSmithfield, VAEngine

   WHEN DRIVING THE ENGINE WILL SHUT-OFF WITHOUT ANY WARNING WITH LOSS OF POWER STEERING. WILL NOT RESTART. THIS HAS HAPPENED THREE TIMES - THE FIRST TIME WAS AROUND SEPT. 13. CAR HAS BEEN TOWED THREE TIMES. I WAS TOLD THE COMPUTER BOX WAS "FILLED WITH ABOUT A 100 CODES AND WERE ERASED AND THE CAR SHOULD BE FINE". THE MECHANIC HAS EXTENSIVE JAGUAR EXPERIENCE. I HAVE ONLY DRIVEN THIS CAR ABOUT 100 MILES SINCE THE FIRST INCIDENT TO THE PRESENT DATE. (I WAS AFRAID TO DRIVE THIS CAR MUCH BECAUSE I DO NOT KNOW WHEN THE PROBLEM WILL OCCUR). ON 4-21-04 THE PROBLEM OCCURRED AGAIN AND I WAS UNABLE TO STEER THE VEHICLE (AT A PEDESTRIAN INDUSTRIAL INTERSECTION) AND MY FAMILY WAS IN THE CAR. I RESEARCHED THE INTERNET AND THIS IS A COMMON PROBLEM WITH THE 2002 JAGUAR X-TYPE. THIS CAR IS DANGEROUS TO DRIVE AND A DANGER TO THE PUBLIC, MYSELF AND TO MY FAMILY. I HAVE OWNED THIS CAR SINCE NEW AND NEVER ABUSED. IT NEEDS TO BE RECALLED AND THE PROBLEM FIXED BEFORE SOMEONE IS KILLED! UPDATED 05/20/14 UPDATED 06/19/14

   NHTSA complaint 10584420
5. Filed Apr 17, 2014Failure Oct 1, 201363,000 milesGore, VAElectrical system

   TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO ANY GEAR, THE KEY FELL FROM THE IGNITION. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63000.

   NHTSA complaint 10583269
6. Filed Nov 25, 2013Failure Jun 16, 201153,000 milesLOS Angeles, CAPower train

   TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/2014 *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE TRANSMISSION. HOWEVER, JAGUAR REFUSED TO ADDRESS IT. THE CONSUMER STATED HE HAD TO REPLACE THE TRANSMISSION TIWCE.

   NHTSA complaint 10553754
7. Filed Jul 15, 2013Failure Jun 8, 201374,000 milesFresno, CAPower train

   TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKING, THERE WAS A LOUD EXPLOSIVE NOISE HEARD AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEARBOX WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR

   NHTSA complaint 10524973
8. Filed Dec 22, 2012Failure Dec 21, 2012124,000 milesClawson, UTUnderbody shields

   A-FRAME AND FRONT CORNER PANELS ARE RUSTING OUT DUE TO A DESIGN FLAW. JAGUAR REFUSES TO FIX THIS ISSUE. WITH A RUSTED OUT A-FRAME IT MAKES THE CAR EXTREMELY WEAK AND IF IN A CRASH THE CAR WILL CRUMBLE. MAJOR ISSUE, PLEASE HELP. *TR

   NHTSA complaint 10489538
9. Filed Aug 17, 2012Failure Dec 12, 200657,462 milesLittleton, COPower train, Suspension

   THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. THE TECHNICIAN BROKE THESE NUTS LOOSE DURING RE-INSTALLING THE FRAME MEMBER (PERHAPS BY OVER-TORQUING). THE DRIVETRAIN WOULD THEN SHIFT DURING THE TIGHT TURNS AND OVER BUMPS MAKING A LOUD CLUNKING IN THE UNIBODY. *TR

   NHTSA complaint 10471318
10. Filed Aug 17, 2012Failure Jul 2, 2012131,000 milesLittleton, COElectrical system, Engine, Power train

    THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT. *TR

    NHTSA complaint 10471314
11. Filed Jul 26, 2012Failure Jul 25, 201295,000 milesBurns, TNElectrical system

    TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.

    NHTSA complaint 10467837
12. Filed Dec 5, 2011Failure Dec 1, 2011115,000 milesIndustry, PABody

    DESIGN FLAW IN INNER AND OUTER ROCKER PANELS LEAD TO RUST THROUGH OF UNI-BODY. BY THE TIME OWNER SEES FIRST INDICATION OF RUST, UNI-BODY IS ALMOST COMPLETELY GONE. COMPONENTS RUST FROM THE INSIDE OUT. IT SEEMS THAT JAGUAR HAS CORRECTED THIS DESIGN FLAW ON 07 AND NEWER MODELS. IN AN ACCIDENT THERE WOULD BE NO STRENGTH IN UNI-BODY, NO ENERGY ABSORPTION, AND CAR COULD LITERALLY BE "CUT IN HALF". *TR

    NHTSA complaint 10438628
13. Filed Aug 6, 2011Failure Sep 20, 201083,000 milesWarren, OHBody

    2002 JAGUAR X-TYPE. FRONT INNER STRUCTURE AROUND A PILLAR AND CONNECTION TO ROCKER PANELS IS RUSTING BADLY AT A CRUCIAL STRUCTURE POINT. STARTED NOTICING IN 2010,WITH COMPLETE ISSUE THIS YEAR. REPLACEMENT PANEL HAS DRAIN BUILT IN VS. ORIGINAL WITH NO WAY TO FRAIN MOISTURE FROM INNER ROCKER. *TT

    NHTSA complaint 10417794
14. Filed Aug 3, 2011Failure Jul 9, 201137,800 milesMoreno Valley, CAAutomatic transmission

    TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.

    NHTSA complaint 10416950
15. Filed Apr 11, 2011Failure Apr 1, 201196,000 milesAransas Pass, TXFrontalCrash1 injured

    TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 05/25/11 *BF

    NHTSA complaint 10395462
16. Filed Oct 16, 2010Failure Oct 13, 201060,000 milesParrish, FLPower trainCrash

    I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARAGE WAS SEVERE. THERE CAR SUFFERED DAMAGE TO THE FRONT BUMPER, THE HOOD AND SCRATCHED THE WINDSHIELD AND ROOF. I WAS NOT INJURED, BUT BADLY SHAKEN BY THE INCIDENT. THE VEHICLE HAS ABOUT 60,000 MILES. I SEE IN YOUR COMPLAINT REPORTS THAT THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY TO THE SAME MODEL AND YEAR JAGUAR. THE CAR HAS YET TO BE REPAIRED. *TR

    NHTSA complaint 10360782
17. Filed Aug 24, 2010Failure Aug 18, 2010174,000 milesMassapequa, NYRear

    NOTED A METAL FATIGUE VERTICAL SEPARATION IN THE RIGHT REAR TRAILING ARM OF THE REAR SUSPENSION APPROXIMATELY 4 IN LONG. NO DAMAGE TO THE LINK IS NOTED AND APPEARS TO BE A STRESS FRACTURE. COMPLETE FRACTURE OF THE LINK COULD OCCUR AT SPEED IF A ROAD HAZARD, I.E. POTHOLE OR ROUGH ROAD SURFACE IS ENCOUNTERED CAUSING THE REAR WHEEL TO POSSIBLY SEPARATE FROM THE VEHICLE. MANUFACTURER WAS NOTIFIED DIRECTLY BUT WAS TOLD TO TAKE IT TO A DEALER PHOTOS ARE AVAILABLE AND CAR CAN BE MADE AVAILABLE FOR INSPECTION. *TR

    NHTSA complaint 10351536
18. Filed Aug 9, 2010Failure Aug 3, 2010164,200 milesTiburon, CAEquipment, Front

    RIGHT FRONT AXLE BROKE WHILE DRIVING! THANK GOD I WAS GOING BELOW 5 MILES IN THE SHOPPING CENTER PARKING LOT. HOW COULD THIS HAVE HAPPEN. IT WAS JUST 2 MONTHS AGO I HAD NEW BRAKES AND WHEEL BEARINGS PUT ON THE CAR AND THE AUTOMOTIVE PLACE SAID MY CAR WAS SAFE TO DRIVE. *TR

    NHTSA complaint 10348079
19. Filed Jul 30, 2010Failure Jul 15, 2010127,320 milesPort Ludlow, WAPower train

    1. THIS IS MY 3RD SUA. SEE 10320564 FOR 1ST 2. TRIP COMPONENTS: COUNTRY ROADS, A FERRY, CITY STREETS, AND FWY FOR APPROX. 40 MILES. THE INCIDENT OCCURRED AFTER 10 MILES OF FWY AND DURING APPROX. 1.5 MILES OF CITY STREETS. 2. I TURNED ONTO A SEMI-STEEP ST. APPROACHING A MALL. THE 2ND LIGHT BEFORE THE MALL CHANGED AND I WAS GOING FAST ENOUGH TO DOWNSHIFT TO AID BRAKING. I WAS THE 3RD CAR FROM THE LIGHT IN THE LEFT LANE. I HAD SHIFTED TO DRIVE AFTER STOPPING, MY FOOT ON THE BRAKE AS I WAITED. THE LIGHT CHANGED AND AS THE CAR AHEAD BEGAN TO MOVE AND WHEN THERE WAS ROOM, I MOVED MY FOOT FROM BRAKE TO THROTTLE. I THINK THAT I APPLIED SOME PRESSURE AFTER ENGINE AND SLOPE GOT IT MOVING. AS IT BEGAN ROLLING, I FELT WHAT I THOUGHT WAS A SHIFT. THE CAR BEGAN GOING FASTER AND FASTER BY ITSELF SO I MOVED MY FOOT ON THE BRAKE. CAR DIDN'T WANT TO STOP SO I PUT IT IN NEUTRAL AND IT STOPPED [NO ENGINE ROAR DURING THIS AS IN PRIOR SUA'S.] AFTER STOPPING, THE ENGINE IDLED DOWN QUICKLY. BECAUSE OF TRAFFIC I DID NOT TAKE THE TIME TO KILL IGNITION. IT RAN OK SO I PROCEEDED TO RUN MY MALL ERRAND AND THEN TOOK IT TO JAGUAR. 3. THIS WAS A THURS. AND WE HAD A 2500 MI. TRIP SCHEDULED FOR THE FOLLOWING WED. ON MON. SERVICE ADVISOR TOLD ME THAT THERE WERE 2 XMISSION FAULTS THEY WERE INVESTIGATING, BUT THAT I MIGHT BE ABLE TO GET THE CAR TUES. I WENT IN EARLY AND WENT FOR A TEST DRIVE WITH A TECH WITH NO SUA. HE TALKED ABOUT THE XMISSION FAULTS AND SAID THAT 1 WAS A SENSOR AT THE GEAR SHIFT AND THE 2ND A SENSOR UP FORWARD WHICH MIGHT REFLECT A SHIFTING THAT CAUSED THE ENGINE TO THINK IT NEEDED GAS (I'M NOT TECHNICAL). MORE REVIEW WAS NEEDED SO WE HAD TO RENT A CAR FOR THE TRIP. THIS WK I WAS TOLD THAT BECAUSE THERE WERE NO FAULTS [WAS 2], AND AFTER A REVIEW OF ALL THE DOCUMENTATION AND DATA FROM ALL 3 SUA'S WHICH WERE ALL UNVERIFIED [WAS 2], THAT THERE ARE "NO CONCERNS" AND THAT THE CAR IS SAFE TO DRIVE. AND I WILL BE BILLED FOR $379 PLUS GAS. *TR

    NHTSA complaint 10346352
20. Filed Jun 8, 2010Failure Sep 1, 2009110,000 milesKings Mountain, NCEngine and engine cooling, Fuel system, Gasoline

    TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FUEL LEVEL INDICATOR FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT HAD FAILED AND THE FUEL GAUGE WOULD NEED TO BE REPLACED. IN ADDITION, WHEN ACTIVATING THE AIR CONDITIONER, THE ENGINE MOUNT WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE WARNING PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE VINE WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.

    NHTSA complaint 10335184