Model year

2018 Jaguar XE

Sedan, gasoline, RWD/Rear-Wheel Drive, built in United Kingdom. Owner complaints on file from Jun 23, 2019 to Sep 30, 2025.

Recall campaigns covering this model year317k vehicles or units across those campaigns
Owner complaints8Below the median 2018 sedan
Severity index0.02018 sedans average 6.6
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2018 Jaguar XE peaked in 2019, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52201922020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

25% of complaints about the 2018 Jaguar XE name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
2
Seat belts
2
Fuel system
1
Seats
1
Structure
1
Tires
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2018 Jaguar XE

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Jaguar XE
CampaignFiledSubjectComponentVehiclesRemedy
21V-248Apr 8, 2021Missing spot welds may weaken the structural strength of the rear rail assemblyStructure3Part replacement
18V-090Feb 2, 2018Fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bayFuel system10,073Part replacement
17V-678Oct 26, 2017Instrument cluster (IC) may intermittently go blankElectrical system7,036Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Jaguar XE

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Sep 30, 2025Failure Jul 9, 2025Southampton, PAElectrical system

    Rear camera stopped working. When backing up there is a safety hazard of not being able to see low objects behind car. I took it to an independent service center060

    NHTSA complaint 11690476
  2. Filed Dec 12, 2023Failure Nov 23, 2023110,000 milesMemphis, TNFuel system, Gasoline

    The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 110,000.

    NHTSA complaint 11559721
  3. Filed Apr 25, 2023Failure May 1, 202012,000 milesNew Orleans, LAElectrical system

    The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently. The vehicle was taken to a local dealer on three separate occasions however, the failures could not be duplicated. The contact stated that the failure was recurring and that when shifting the gear into reverse(R) an abnormal sound was heard. The vehicle was then taken back to the dealer, where it was diagnosed that an unknown fuel and wheel component needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that smoke was coming from the engine compartment. The contact made the dealer aware of the issue, and the vehicle was waiting to be taken back to be diagnosed and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.

    NHTSA complaint 11518966
  4. Filed Aug 9, 2022Failure Aug 9, 2022Chevy Chase, MDBody

    When it rains, the trunk fills with water killing the batter and causing all kinds of electrical problems. This issue is well documented and confirmed by doing a simple Google search “Water on the Jaguar XE trunk” or visit any of the Jaguar forums that are filled with complaints about water filling the truck of the Jaguar XE model, e.g. https://www.xeforums.co.uk/threads/the-dreaded-water-leak.7577/

    NHTSA complaint 11478490
  5. Filed Jul 21, 2020Failure Jul 14, 202013,035 milesBAY Harbor Islands, FLTires

    MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?

    NHTSA complaint 11340627
  6. Filed Jul 16, 2020Failure Jul 14, 202013,000 milesBAY Harbor Islands, FLWheels

    RE: PIRELLI P7 CINTURATO 225/50R 17 98H MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?

    NHTSA complaint 11339740
  7. Filed Oct 10, 2019Failure Jul 2, 2019VAN Nuys, CASeat belts

    DEALER LEASES ME A CAR THAT DOES NOT PROPERLY FIT A CHILD BOOSTER SEAT. SEAT IS 12 INCHES IN WIDTH AND THE BOOSTER SEATS DO NOT COME LESS THAT 15 INCHES WIDE. I HAVE CONTACT THE DEALER AND AS WELL LEFT MY CAR FOR SEVERAL DAY TO ONLY RECEIVE NOTIFICATION THAT THEY WILL NOT BE ABLE TO DO ANYTHING BESIDES REIMBURSING ME FOR A BOOSTER SEAT THAT I FIND ON MY OWN THAT IS LESS THAN 15 INCHES WIDE.

    NHTSA complaint 11267571
  8. Filed Jun 23, 2019Failure Jun 22, 2019VAN Nuys, CASeat belts, Seats, Unknown or other

    BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY

    NHTSA complaint 11221946
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

607 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • JLRTB02023NAS3 RESCINDED Oct 14, 2025 · Service Bulletin/Repair Instructions
    MIL Illuminated.
  • TUCC_JUN2025_46 Jun 13, 2025 · Other
    MIL on Instrument cluster.
  • TUCC_APR2025_18 Apr 11, 2025 · Other
    Leaking windshield that caused the water ingress on the electrical component.
  • Jaguar_H422_21MAR25 Mar 21, 2025 · Other
    Powertrain Control Module (PCM) Software Update
  • SFCC_MAR2025_20 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of brake judder/vibration.
  • SFCC_MAR2025_18 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a brake noise concern.
  • SFCC_MAR2025_17 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
  • MRC_H428_N769_MAR2025_44 Mar 17, 2025 · Other
    This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Un…
  • MRC_H419_N725_MAR2025_43 Mar 17, 2025 · Other
    These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to e…
  • NAS25.02.003 Feb 14, 2025 · Service Bulletin/Repair Instructions
    NGI Infotainment Class Action Settlement
  • H428 Feb 3, 2025 · Service Bulletin/Repair Instructions
    Infotainment Master Controller (IMC) Extended Warranty
  • H419 Feb 6, 2025 · Service Bulletin/Repair Instructions
    InControl Touch Pro Wired Update
  • Jaguar_H422_21FEB25 Feb 21, 2025 · Other
    FUEL VAPOUR PURGE
  • SFCC_FEB2025_26 Feb 13, 2025 · Other
    Infotainment Master Controller (IMC) Extended Warranty
  • Jaguar_H422_17JAN25 Jan 17, 2025 · Other
    Malfunction Indicator Lamp (MIL) may illuminate
  • Jaguar_H422_20DEC24 Dec 20, 2024 · Other
    Malfunction Indicator Lamp (MIL) may illuminate
  • Jaguar_ H422_15NOV24 Nov 15, 2024 · Other
    Powertrain Control Module (PCM) Software Update
  • Jaguar XE_H444_15NOV24 Nov 15, 2024 · Other
    Powertrain Control Module (PCM) Update
  • SSM76165 Nov 27, 2024 · Other
    Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
  • SFCC_NOV2024_36 Nov 15, 2024 · Other
    MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
  • Jaguar_H422_18OCT24 Oct 19, 2024 · Other
    Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
  • SSM76203 Oct 22, 2024 · Other
    Fuel Pump Driver Module Inoperative
  • SFCC_OCT2024_45 Oct 14, 2024 · Other
    Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
  • Jaguar_H444_XE_20SEP24 Sep 20, 2024 · Other
    Powertrain Control Module (PCM) Update
  • Jaguar_H422_20SEP24 Sep 20, 2024 · Other
    Powertrain Control Module (PCM) Software Update
  • SFCC_SEP2024_52 Sep 13, 2024 · Other
    A customer may report that the windshield wipers stop up on the windshield when turned off.
  • Jaguar_XE_H444 Aug 17, 2024 · Other
    Powertrain Control Module (PCM) Update
  • JAGUAR H422 Aug 17, 2024 · Other
    Powertrain Control Module (PCM) Software Update
  • SSM76165 Aug 13, 2024 · Other
    Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
  • Jaguar_H422_19JUL24 Jul 20, 2024 · Other
    On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Co…
  • SFCC_JUL2024_41 Jul 15, 2024 · Other
    Low coolant light on or smell of coolant from engine area.
  • SFCC_JUL2024_40 Jul 15, 2024 · Other
    Engine ‘knocking’ noise on start up after a new AJ20-D4 service engine has been fitted.
  • H422 - JAGUAR Jun 21, 2024 · Other
    On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
  • SFCC_JUN2024_45 Jun 14, 2024 · Other
    Low coolant light on or smell of coolant from engine area.
  • SFCC_MAR2024_27 Mar 22, 2024 · Service Bulletin/Repair Instructions
    A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the…
  • BIG5MAR24_34b Mar 15, 2024 · Service Bulletin/Repair Instructions
    A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the…
  • H444 ER V1 Feb 26, 2024 · Service Bulletin/Repair Instructions
    Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not suppo…
  • SFCC_FEB2024_35 Feb 9, 2024 · Service Bulletin/Repair Instructions
    After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
  • SFCC_JAN2024_41 Jan 12, 2024 · Service Bulletin/Repair Instructions
    After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
  • SFCC_NOV2023_30 Nov 10, 2023 · Service Bulletin/Repair Instructions
    Startup battery keeps draining / Vehicle will not start
  • SFCC_OCT2023_40 Oct 16, 2023 · Service Bulletin/Repair Instructions
    Customer reports lack of power and/or check engine light on.
  • SSM75813 Sep 29, 2023 · Service Bulletin/Repair Instructions
    Weather and Park & Pay Apps disappear after PIVI update
  • WACCSEP23_6 Sep 26, 2023 · Service Bulletin/Repair Instructions
    Battery low warning displayed on instrument cluster and/or no-start
  • SFCC_AUG2023_46 Aug 16, 2023 · Service Bulletin/Repair Instructions
    Lack of power, MIL on.
  • SSM75725ATT Jul 17, 2023 · Service Bulletin/Repair Instructions
    MISFIRE OR ROUGH RUNNING
  • SSM75725 Jul 17, 2023 · Service Bulletin/Repair Instructions
    MISFIRE OR ROUGH RUNNING
  • SFCC_JUL2023_31 Jul 17, 2023 · Service Bulletin/Repair Instructions
    Battery low warning displayed on instrument cluster and/or no-start.
  • SSM76023 Jun 26, 2023 · Service Bulletin/Repair Instructions
    JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
  • SSM76010 Jun 14, 2023 · Service Bulletin/Repair Instructions
    A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_JUN2023_47 Jun 26, 2023 · Service Bulletin/Repair Instructions
    A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_APR2023_34 Apr 21, 2023 · Service Bulletin/Repair Instructions
    MISFIRE ON NEW REPLACEMENT OR REMAN UNITS – AJ126
  • SFCC_APR2023_32 Apr 21, 2023 · Service Bulletin/Repair Instructions
    Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
  • SSM75964 Mar 14, 2023 · Service Bulletin/Repair Instructions
    Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
  • SSM75952 Feb 26, 2023 · Service Bulletin/Repair Instructions
    Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
  • SSM75931 Feb 1, 2023 · Service Bulletin/Repair Instructions
    ENGINE MISFIRE
  • SFCC_FEB2023_38 Feb 16, 2023 · Service Bulletin/Repair Instructions
    Customer reports, Engine Light is on and engine running rough.
  • SFCC_FEB2023_36 Feb 16, 2023 · Service Bulletin/Repair Instructions
    Customer reports, Engine Light is on and poor cabin heating.
  • SSM75919 Jan 17, 2023 · Service Bulletin/Repair Instructions
    CHECK ENGINE (AMBER) AND POOR CABIN HEATING
  • SSM75909 Dec 20, 2022 · Service Bulletin/Repair Instructions
    Malfunction Indicator Lamp
  • SSM75826ATT Dec 9, 2022 · Service Bulletin/Repair Instructions
    MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
Source: NHTSA manufacturer communications files.