Complaints over time
Complaints about the 2012 Jaguar XK peaked in 2014, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Jaguar XK
Coupe, gasoline, built in United Kingdom. Owner complaints on file from no date to no date.
Recall campaigns covering this model year16,776 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
0% of complaints about the 2012 Jaguar XK name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2012 Jaguar XK
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-038 | Jan 27, 2015 | In the affected vehicles, the front side lamps (parking lamps) may turn off after approximately 5 minutes | Lighting | 4,787 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Jaguar XK
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 14, 2016Failure Apr 8, 20132,845 milesRockville, MDElectrical system
A DEFECT EXISTS IN THE JAGUAR XK CONVERTIBLE, WHICH HAS REPEATEDLY AND UNPREDICTABLY PREVENTED THE JAGUAR FROM OPERATING, APPARENTLY IN CONNECTION WITH A CONCURRENT DRAINING OF THE CAR'S BATTERY. THE DEFECT RENDERS THE AUTOMOBILE UNABLE TO RELIABLY START AND DEPRIVES THE OWNER OF THE UTILITY OF THE VEHICLE. DESPITE THE VEHICLE BEING SERVICED BY JAGUAR'S AUTHORIZED DEALER FOR THIS DEFECT ON EIGHT SEPARATE OCCASIONS AND REPLACING THE BATTERY AND BATTERY MONITOR MULTIPLE TIMES, THE DEFECT REMAINS.
NHTSA complaint 10874250 - Filed Jan 31, 2014Failure Nov 15, 20128,000 milesDebarrwoods, FLEngine
TL* THE CONTACT OWNS A 2012 JAGUAR XK. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STARTED SMOKING AND STALLED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE FAILURE OCCURRED THREE TIMES WITHIN TWO YEARS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 8,000. THE PISTONS AND VALVE COVER GASKETS WERE REPLACED. THE ENGINE WAS REPLACED TWICE. UPDATED 04/16/14..UPDATED 06/23/14 *BF UPDATED 06/2014 *JS
NHTSA complaint 10562333
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
305 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SSM72027 Oct 16, 2014 · Service Bulletin/Repair Instructions
Issue with iPhone 5 and 5S, and any iPods that use the lightning connector. - SSM72022 Oct 15, 2014 · Service Bulletin/Repair Instructions
Seat Module DTC diagnostic help - Seats not moving in one direction - SSM72012 Oct 2, 2014 · Service Bulletin/Repair Instructions
Incorrect diagnosis of Bluetooth connectivity - SSM72002 Sep 30, 2014 · Service Bulletin/Repair Instructions
coolant pipe leak - SSM71998 Sep 23, 2014 · Service Bulletin/Repair Instructions
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation - SSM71995Attachme Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71995Attachme Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71995Attachme Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71995Attachme Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71995Attachme Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71995Attachme Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71995-2 Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71995-1 Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71995 Sep 25, 2014 · Service Bulletin/Repair Instructions
Damaged Armrest Liner - SSM71974 Sep 9, 2014 · Service Bulletin/Repair Instructions
Diagnosing the BMS when DTC B11DB-87 is logged. - SSM71915 Jul 17, 2014 · Service Bulletin/Repair Instructions
Instructions for jump starting vehicles with discharged battery?s - SSM71910 Jul 29, 2014 · Service Bulletin/Repair Instructions
Comprehensive Component Monitor- - SSM71896 Jul 16, 2014 · Service Bulletin/Repair Instructions
Automatic transmission, rotary gear selector low level part - SSM71861 May 21, 2014 · Service Bulletin/Repair Instructions
Unable to Login to SDD - Recommended TOPIx browsers screen is displayed. - SSM71838 May 14, 2014 · Service Bulletin/Repair Instructions
XF Diagnostic process for Day Night Mode Activation - SSM71832 Jun 15, 2014 · Service Bulletin/Repair Instructions
Diagnostic process for Drivers Airbag Warning Light - SSM71827 May 9, 2014 · Service Bulletin/Repair Instructions
Climate Controlled Seats Diagnosis & Testing - SSM71822 Apr 23, 2014 · Service Bulletin/Repair Instructions
New vehicle storage (Transit relay / Transit mode) - SSM71811 Apr 10, 2014 · Service Bulletin/Repair Instructions
Steering Gear Transfer Pipe change - SSM71794Attachme Mar 31, 2014 · Service Bulletin/Repair Instructions
AM Frequency Stuck In FM Preset - SSM71794 Mar 31, 2014 · Service Bulletin/Repair Instructions
AM Frequency Stuck In FM Preset - DVD13808 Jul 1, 2014 · Service Bulletin/Repair Instructions
DVD software update - DVD13800 May 1, 2014 · Service Bulletin/Repair Instructions
DVD software update - DVD13704 Mar 1, 2014 · Service Bulletin/Repair Instructions
This update contains a software update for the HD RADIO? module - DVD13605 Jan 1, 2014 · Service Bulletin/Repair Instructions
Software update 05 - DVD136-1 Nov 1, 2013 · Service Bulletin/Repair Instructions
the DVD software update - DVD135 Aug 1, 2013 · Service Bulletin/Repair Instructions
DVD software update - SSM72114Attachme Dec 1, 2014 · Service Bulletin/Repair Instructions
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics - SSM72035 Oct 24, 2014 · Service Bulletin/Repair Instructions
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L - SSM71598-2Attach Feb 18, 2014 · Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL - SSM71598-2 Feb 18, 2014 · Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL - SSM71538Attachme Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538Attachme Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538Attachme Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538Attachme Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538-2 Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538 Feb 5, 2014 · Service Bulletin/Repair Instructions
Door Lock Cylinder Cover - Fitment at PDI / Replacement. - SSM71498 Feb 3, 2014 · Service Bulletin/Repair Instructions
Front drive shafts rubber boots split or damaged - SSM71361 May 28, 2014 · Service Bulletin/Repair Instructions
Diagnostic Software Hardware - SSM71218 Jan 21, 2014 · Service Bulletin/Repair Instructions
Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis) - SSM70698 Jan 2, 2014 · Service Bulletin/Repair Instructions
Bluetooth phone connectivity / pairing / music streaming issues - DVD13406 Jun 1, 2013 · Service Bulletin/Repair Instructions
This update contains an enhancement to the TPMS - Tire Pressure Monitoring System - DVD13104 Sep 1, 2012 · Service Bulletin/Repair Instructions
DVD software update - 7-075USA Sep 25, 2013 · Service Bulletin/Repair Instructions
Retailers are required to check DDW to ensure a vehicle is affected by Program Code ?J030 - 7-072USA Sep 7, 2013 · Service Bulletin/Repair Instructions
Jaguar has detected a non-compliance with Federal Motor Vehicle Safety Standard (FMVSS) - SSM71790 Mar 27, 2014 · Service Bulletin/Repair Instructions
Climate Control. - SSM71598Attachme Feb 26, 2014 · Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues - SSM71598 Feb 11, 2014 · Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues - SSM71361 May 28, 2014 · Service Bulletin/Repair Instructions
Diagnostic Concerns. - SSM71218 Jan 21, 2014 · Service Bulletin/Repair Instructions
Parkbrake Warning Lamp I l luminated - SSM70698 Jan 8, 2014 · Service Bulletin/Repair Instructions
Bluetooth phone connectivity - SSM69038Attachme Oct 28, 2013 · Service Bulletin/Repair Instructions
HVAC Evaporator Data Requested Upon Replacement - SSM67917 Sep 6, 2013 · Service Bulletin/Repair Instructions
Vehicle seat memory module logs U1A4C 00 - SSM67697-2 Sep 26, 2014 · Service Bulletin/Repair Instructions
Lack of Cooling From Air Conditioning - SSM67697 Sep 26, 2014 · Service Bulletin/Repair Instructions
Lack of Cooling From Air Conditioning
Source: NHTSA manufacturer communications files.