Model year

2002 Jaguar XKR

Convertible, built in England. Owner complaints on file from Jan 22, 2007 to Dec 16, 2010.

Recall campaigns covering this model year188k vehicles or units across those campaigns
Owner complaints3Below the median 2002 convertible
Severity index66.72002 convertibles average 14.4
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2002 Jaguar XKR peaked in 2007, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120071200920112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2002 Jaguar XKR name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
2
Airbags
1
Fuel system
1
Latches and locks
1
Seats
1
Steering
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2002 Jaguar XKR

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Jaguar XKR
CampaignFiledSubjectComponentVehiclesRemedy
06E-043May 19, 2006Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or…Fuel system88,303Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Jaguar XKR

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Dec 16, 2010Failure Dec 1, 2010Washington, DCHead restraint

    2002 JAGUAR XKR. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE DRIVER AND PASSENGER HEAD RESTS DID NOT GO UP OR DOWN AND THEY WERE SUPPOSED TO GO DOWN UNDER POWER. WHEN THE TOP WAS RAISED OR LOWERED, THE PASSENGER HEAD REST WAS TOO HIGH TO PROTECT THE OCCUPANT. *JB

    NHTSA complaint 10371403
  2. Filed Jun 4, 2008Failure May 4, 200835,000 milesBaltimore, MDFuel system, Other, Latches/locks/linkages, Service brakes1 injured

    SOME THING SHOULD BE DONE WHILE DRIVING MY 2003 JAGUAR XKR CONVERTIBLE ONE NIGHT AT HIGHWAY SPEED WITH THE TOP DOWN, THE HYDRAULIC FLUID FROM THE CONVERTIBLE TOP STARTED LEAKING FROM THE CENTER LOCK DOWN MECHANISM ON THE WINDSHIELD FRAME. AT FIRST I THOUGHT IT WAS SOMETHING FROM THE OUTSIDE. SO I WIPED MY FACE WITH MY HAND AND HEN FELT AN OILY SUBSTANCE ALL OVER. I STARTED TO PAID CLOSER ATTENTION TO THE WINDSHIELD AND DID NOT SEE ANYTHING ON THE GLASS. I SLOWED THE CAR IN AN ATTEMPT TO FIGURE OUT WHAT WAS HAPPENING. SINCE IT WAS AT NIGHT, IT WAS DIFFICULT TO ASCERTAIN WHERE THE OILY SUBSTANCE WAS COMING FROM. I PLANNED ON GETTING OFF AT THE NEXT EXIT. BUT BEFORE I COULD REACH THE NEXT EXIT MY EYES STARTED BURNING BECAUSE OF THE OVERSPRAY OF THE OILY SUBSTANCE. I QUICKLY PULLED ONTO THE SHOULDER WITH MY EYES STINGING AND BARELY OPEN. AS I SHIFTED THE CAR INTO PARK I FELT A DROP HIT THE BACK OF MY HAND THAT IS WHEN I NOTICED THE HYDRAULIC FLUID LEAKING FROM THE WINDSHIELD FRAME. THE COVER FOR THE LOCK MECHANISM/ LIGHT ASSEMBLY, AS WE WERE DRIVING AT SPEED THE OIL TURNED INTO A FINE MIST AND WAS SPRAYING ALL OVER ME AND ALL OVER THE CAR .ONCE THE CAR WAS STOPPED IT POOLED ON THE COVER UNTIL IT DRIPPED ONTO THE CENTER CONSOLE. NEEDLESS TO SAY THIS COULD HAVE BEEN A SEVERE PROBLEM AS IT IS A FLAMMABLE AND TOXIC LIQUID THAT I WAS COVERED IN; VEHICLE WAS TAKEN TO A JAGUAR DEALERSHIP IN TIMONIUM MD. WHERE THEY DISCOVERED THE PLASTIC HYDRAULIC LINE HAD RUPTURED, I CONTACTED THE MANUFACTURER. AND AFTER MONTH THEY DIDN'T FEEL THERE WAS A PROBLEM AND I SHOULD PAID THE $1,500.00 FOR IT REPAIR AND THAT WASN'T ANY REPAIR TO INTERIOR THAT I STILL NEED TO HAVE TAKEN CARE OF . I CANT IMAGE WHY THEY WOULD USE PLASTIC HYDRAULIC(A FLAMMABLE LIQUID ' THANK GOD I DON'T SMOKE ) LINES INSIDE THE CAR , BUT METAL HYDRAULIC LINES UNDER THE HOOD ??? *TR

    NHTSA complaint 10229949
  3. Filed Jan 22, 2007Failure Jan 18, 200784,600 milesLake Forest, ILAir bags, Service brakes, Hydraulic, SteeringCrash1 injured

    COMPLETETED A TURN FROM OFF RAMP AND DRIVING STRAIGHT WITH A SPEED OF APPROXIMATELY 35 MILES PER HOUR WHEN VEHICLE LOST STEERING CONTROL AND BRAKING POWER. INPUTS TO THE STEERING AND BRAKING HAD NO EFFECT ON CHANGING VEHICLE COURSE AND/OR SPEED. THE VEHICLE SUBSEQUENTLY IMPACTED A GUARD RAIL AND WAS THEN HIT BY A SEMI TRUCK. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. ROAD CONDITIONS WERE DRY AND THE ACCIDENT OCCURED DURING THE AFTERNOON. INJUIRES TO MYSELF INCLUDED A 2 INCH LACERATION TO THE TOP OF MY HEAD TREATED WITH STAPLES, A BROKEN LEFT CLAVICLE, FRACTURED LEFT RIBS, AND FACIAL BRUISING. I WAS TRAPPED IN THE VEHICLE BECAUSE BOTH DOORS COULD NOT BE OPENED BECAUSE THEY WERE JAMMED BY IMPACT FORCES. I HAD JAGUAR'S MAIN CUSTOMER SERVICE CONTACTED REQUESTING AN ENGINEERNG INVESTIGATION BUT WAS TOLD THAT IT IS NOT SUPPORTED AND WAS DEFERRED TO MY INSURANCE COMPANY. *NM

    NHTSA complaint 10179387
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

14 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • DVD13104 Sep 1, 2012 · Service Bulletin/Repair Instructions
    DVD software update
  • SSM62038Attachme Dec 1, 2012 · Service Bulletin/Repair Instructions
    Mongoose Update.
  • SSM59597Attachme Apr 14, 2021 · Service Bulletin/Repair Instructions
    Attachment.
  • SSM59597Attachme Apr 14, 2021 · Service Bulletin/Repair Instructions
    Attachment.
  • SSM59597Attachme Apr 14, 2021 · Service Bulletin/Repair Instructions
    Attachment.
  • SSM589572 Sep 28, 2012 · Service Bulletin/Repair Instructions
    Image.
  • SSM589571 Sep 28, 2012 · Service Bulletin/Repair Instructions
    Image.
  • SFCC_09AUG18_REV Aug 20, 2018 · Service Bulletin/Repair Instructions
    A customer may report "Hood Open" message displays on IP with hood closed.
  • SFCC_09AUG18_REV Aug 20, 2018 · Service Bulletin/Repair Instructions
    18C - New face of InControl Touch Pro and 18C software improvements
  • SFCC_09AUG18_REV Aug 20, 2018 · Service Bulletin/Repair Instructions
    SIM card activation issues
  • SFCC_09AUG18_REV Aug 20, 2018 · Service Bulletin/Repair Instructions
    InControl Touch Pro phase 4 customer letter
  • SFCC_08MAR18 Mar 8, 2018 · Service Bulletin/Repair Instructions
    Jaguar Land Rover Shop Foreman Conference Call
  • SFCC_14DEC17 Dec 14, 2017 · Service Bulletin/Repair Instructions
    Presentation from Dealer Shop Foreman Conference Call
  • 30722 Oct 1, 2005 · Service Bulletin/Repair Instructions
    REMANUFACTURED W5A-580 TRANSMISSION - HARSH SHIFTS - INSTALL REVISED VALVE BODY. *TT
Source: NHTSA manufacturer communications files.