Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 28, 2022 to Mar 12, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-571 | Aug 4, 2022 | Electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation | Structure | 11,532 | Part replacement |
| 22V-301 | May 5, 2022 | Quick disconnect fittings in the LP gas system may be cracked, causing a gas leak | Equipment | 838 | Part replacement |
| 22V-046 | Feb 1, 2022 | Due to a manufacturing issue, the tires may experience a belt separation | Tires | 56 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
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NHTSA complaint 11723891The VIN sticker and cargo carrying capacity sticker on my 2022 Jayco North Point 382FLRB have a major discrepancy. The VIN sticker says the Gross Vehicle Weight Rating (GVWR) is 16,995 pounds, but the yellow weight rating sticker on the outside by the VIN sticker and on the inside of the door says the GVWR is 19,995 pounds. This is a MAJOR issue, because the axles on the camper are only rated at 7400 pounds each, and if someone was to load it with 5,084 pounds, like the yellow weight rating stickers lead you to believe, it would be extremely dangerous and could result in catastrophic failure of the trailer, axles, suspension, wheels/tires, and frame. The VIN sticker, and many other online resources, say the GVWR is 16,995 pounds, which is more accurate and lines up with the axle ratings of the camper. I let my dealer know about it last year, and they confirmed that was likely wrong and said they would contact Jayco, but I have never heard any follow up.
NHTSA complaint 11623373The contact owns a 2022 Jayco Northpoint RV. The contact stated that while driving at undisclosed speeds, the RV was pulling to the left. No warning light was illuminated. The RV was taken to the dealer, and it was confirmed that the axles were misplaced and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure and the contact was awaiting a response. The failure mileage was approximately 2,000.
NHTSA complaint 11495085Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.