Trailer, Not Applicable, built in United States. Owner complaints on file from Sep 20, 2021 to Mar 7, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-425 | Jun 4, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 87,649 | Part replacement |
| 19V-173 | Mar 5, 2019 | Awning circuit incorrectly has a 15amp fuse instead of a 5amp one | Electrical system | 1,660 | Part replacement |
| 18V-364 | Jun 1, 2018 | Strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank | Equipment | 612 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
The contact owns a 2019 Jayco Pinnacle. The contact stated that the frame where the pin box connects to the 5th wheel hitch was built in a way that caused damage to the side wall of the fiberglass. The side wall area began to fracture. The RV was taken to the dealer where it was confirmed that the frame nearby the pin box was built in a way that caused additional damages and was a known issue. The contact was informed that a TSB with NHTSA ID Number: 10208077 (Structure) had the same failure, however, the repair was not covered. The contact was also informed that the additional damage to the side wall was not covered. The RV had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 12,000.
NHTSA complaint 11576070The contact owns a 2019 Jayco Pinnacle. The contact received a notification for NHTSA Campaign Number: 21V425000 (Equipment). The dealer had been notified about the recall; however, the contact was informed that parts were not yet available for the recall repair. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11434013The contact owns a 2019 Jayco Pinnacle. The contact noticed that the shackles and leaf spring was fractured and failed. The contact stated that the vehicle was taken to the dealer however, the mechanic was unable to provide a diagnostic test. The vehicle was taken to an independent mechanic where the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.
NHTSA complaint 11433579Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.