By year
Owner complaints about Jayco Travel Trailer vehicles peaked at 44 in 2021
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Jayco Travel Trailer
The complete NHTSA record for Jayco Travel Trailer vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Jayco Travel Trailer recalls are filed by Jayco, part of Thor Industries.
Owner complaints in the last five years67156 on file in all, across 15 models
Recall campaigns5711 in five years
Severity index9.0Crash, fire, injury or death per 100 complaints
Investigations054 service bulletins
Components
Equipment draws the most owner complaints about Jayco Travel Trailer vehicles, 28% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The JAY Flight has the most complaints of any Jayco Travel Trailer model
Every Jayco Travel Trailer model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| JAY Flight | 2015 to 2025 | 62 | 8.1 | 26 | 0 |
| White Hawk | 2015 to 2024 | 26 | 3.8 | 27 | 0 |
| JAY Flight SLX | 2016 to 2025 | 24 | 20.8 | 24 | 0 |
| Eagle | 2016 to 2024 | 16 | 0.0 | 16 | 0 |
| JAY Feather | 2015 to 2025 | 14 | 14.3 | 19 | 0 |
| JAY Series Sport | 2015 to 2017 | 5 | 0.0 | 4 | 0 |
| JAY Flight Bungalow | 2017 to 2025 | 3 | 0.0 | 2 | 0 |
| Octane | 2016 to 2021 | 2 | 0.0 | 10 | 0 |
| Octane Super Lite | 2016 to 2021 | 2 | 0.0 | 3 | 0 |
| Eagle HT | 2022 to 2026 | 1 | 0.0 | 3 | 0 |
| Hummingbird | 2017 to 2020 | 1 | 100.0 | 2 | 0 |
| JAY Feather Micro | 2021 to 2025 | 0 | None | 2 | 0 |
| JAY Flight Octane | 2021 | 0 | None | 2 | 0 |
| JAY Feather 7 | 2017 | 0 | None | 1 | 0 |
| JAY Feather AIR | 2025 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Jayco Travel Trailer product
- 25V-528 Aug 14, 2025
Furnace exhaust vent may be missing from the exterior wall, allowing carbon monoxide to enter the vehicle
Equipment · 173 vehicles - 25V-140 Mar 4, 2025
Certification label states incorrect tire load and tire size information
Equipment · 129 vehicles - 25V-043 Jan 30, 2025
Aluminum burner tube may crack and cause a gas leak
Equipment · 412 vehicles - 24V-751 Oct 9, 2024
Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded
Equipment · 49 vehicles - 24V-435 Jun 13, 2024
A14-inch spare tire was mistakenly installed when the tire placard information is based on a 15-inch tire
Tires · 24 vehicles - 23V-752 Nov 9, 2023
Window may be incorrectly marked as an emergency exit
Structure · 168 vehicles - 22V-773 Oct 14, 2022
Cooktop flame may invert when the stove and furnace are operated at the same time
Equipment · 2,748 vehicles - 22V-659 Aug 31, 2022
Refrigerator LP gas line may have been improperly routed and concealed in the underbelly of the trailer
Equipment · 45 vehicles - 22V-571 Aug 4, 2022
Electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation
Structure · 12k vehicles - 22V-212 Mar 31, 2022
Power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a…
Electrical system · 196 vehicles
Source: NHTSA ODI recalls file.