Complaints over time
Complaints about the 2018 Jayco Alante peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Jayco Alante
Other, gasoline, 4x2, built in United States. Owner complaints on file from Dec 16, 2019 to Oct 21, 2021.
Recall campaigns covering this model year45,893 vehicles or units across those campaigns
Owner complaints2Close to the median 2018 other
Severity index0.02018 others average 4.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2018 Jayco Alante name visibility and wipers
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2018 Jayco Alante
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-270 | Apr 2, 2019 | Blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring | Electrical system | 4,519 | Repair or modification |
| 18V-570 | Aug 30, 2018 | Leveling system hydraulic hoses may become damaged due to their location, resulting in a hydraulic fluid leak | Suspension | 327 | Part replacement |
| 18V-451 | Jul 5, 2018 | Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded | Equipment | 49 | Label or owner notice |
| 18V-297 | May 4, 2018 | Windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility | Visibility and wipers | 998 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Jayco Alante
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Oct 21, 2021Failure Sep 29, 2021San Antonio, TXBody, Unknown or other, Visibility/wiper
Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.
NHTSA complaint 11437622 - Filed Dec 16, 2019Failure Jun 5, 20183,000 milesCrestview, FLVisibility/wiper
THE WINDSHIELD WIPER ON THE DRIVER'S SIDE SLAMS ACROSS THE WINDSHIELD AND IS DAMAGING THE WINDSHIELD WHEN EXCEEDING 36 MPH. THIS IS A DANGEROUS SITUATION WHEN AT HIGHWAY SPEEDS AND NOT BEING ABLE TO MAINTAIN HIGHWAYS SPEEDS. PLUS THE WINDSHIELD IS BEING DAMAGED AND THE INTEGRITY OF WINDSHIELD MAY BECOME IN QUESTION. JAYCO HAD A RECALL FOR 2018 MODELS, BUT MANY WITH 2017 MODELS ALSO HAVE THE SAME ISSUE. I CONTACTED JAYCO AND JAYCO SAYS NOT UNDER THE RECALL, BUT YET MANY ARE HAVING THE SAME ISSUE WITH THE MOTORHOMES OUTSIDE OF THE RECALL DATES.
NHTSA complaint 11289342
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
8 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 22-083 Feb 23, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - 19-019SRP Jun 19, 2020 · Service Bulletin/Repair Instructions
Repair steps regarding beltline/S-lock molding at sidewall - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 19-042 Sep 30, 2019 · Service Bulletin/Repair Instructions
Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required. - 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
Baggage doors may leaking due to incorrect O-ring installed in handle - 18-001 Mar 1, 2018 · Service Bulletin/Repair Instructions
Installation of additional slide roller/s required to prevent floor deflection - 18-001 Mar 1, 2018 · Service Bulletin/Repair Instructions
Installation of additional slide roller/s required to prevent floor deflection
Source: NHTSA manufacturer communications files.