Model year

2014 Jayco Eagle Premier

Trailer, Not Applicable, built in United States. Owner complaints on file from May 18, 2015 to Sep 2, 2016.

Recall campaigns covering this model year35,430 vehicles or units across those campaigns
Owner complaints44.0 times the median 2014 trailer
Severity index0.02014 trailers average 6.6
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2014 Jayco Eagle Premier peaked in 2015, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522015220162017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2014 Jayco Eagle Premier name tires

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Tires
4
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2014 Jayco Eagle Premier

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2014 Jayco Eagle Premier
CampaignFiledSubjectComponentVehiclesRemedy
15V-266May 7, 2015In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being usedEquipment2,747Part replacement
14V-196Apr 16, 2014In the affected vehicles, the microwave may start on its own and begin heating when unattendedEquipment192Part replacement
13V-168Apr 30, 2013In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damagedEquipment2,491Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2014 Jayco Eagle Premier

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Sep 2, 2016Failure Jul 17, 20163,000 milesNewfield, NJTires

    I WAS TRAVELING NORTH ON THE NY THRUWAY IN 85+ WEATHER. IT WAS 2 PM THE ROADWAY WAS CLEAR OF DEBRIS. THE PASSENGER SIDE, REAR AXLE TIRE INSTANTLY DEFLATED. I PULLED TO THE SIDE OF THE ROAD. A GUARDRAIL PREVENTED ME FROM ACCESSING THE TIRE. AS A RESULT I HAD TO MOVE DOWN THE EXTREMELY NARROW SHOULDER UNTIL THE GUARDRAIL ENDED (APPROXIMATELY 2 MILES). THE TIRE WAS SPLIT FROM BEAD TO BEAD STRAIGHT ACROSS THE TIRE. I HAD TO PURCHASE A NEW TIRE.THE FAILED TIRE WAS A POWER KING TOWMAX ST235 80 R16 DOT 83B5 GPB 5012. THE TIRE WAS RETURNED TO DYNAMIC TIRE CORP. THEY SENT ME A LETTER STATING THAT THE TIRE WAS DAMAGED BY A ROAD HAZARD. THE TRAILER IS TOWED BY A DULLY TRUCK. ANY ROAD HAZARD HAD TO IMPACT THE REAR OUTSIDE TRUCK TIRE AND THE FRONT AXLE TIRE ON THE TRAILER. I AM JUST A REGULAR DRIVER WITH 40 YEARS DRIVING EXPERIENCE, THEIR EXPLANATION SEEMS SUSPICIOUS TO ME.

    NHTSA complaint 10903341
  2. Filed Jul 25, 2016Failure Apr 4, 20163,000 milesKennewick, WATires

    WE WERE JUST LEAVING AZ IN APRIL 2016 TRAVELING NORTH ON A FREEWAY AT 65 MPH WHEN THE PASSENGER TIRE ON OUR 2014 JAYCO EAGLE PREMIER FIFTH WHEEL EXPLODED. I HAVE A TIRE MONITORING SYSTEM ON THE TIRES AND EVERYTHING LOOKED GOOD PRIOR TO THE BLOWOUT. THE TIRES ARE TOWMAX 235X80X16. I CHANGED THE TIRE AND PROCEEDED DOWN THE SAME HIGHWAY. ABOUT 8 MILES LATER THE TIRE ON THE DRIVERS SIDE BLEW. SINCE MY SPARE WAS ALREADY IN USE I HAD TO LIMP DOWN THE HIGHWAY 6 MILES ON THE SHOULDER TO GET TO AN EXIT WHERE I COULD SAFELY GET OFF THE ROAD. THE TOWMAX TIRES CAME WITH THE TRAILER NEW AND HAD ABOUT 3000 MILES ON THEM. THE RV WAS UNDER THE MAXIMUM LOAD CAPACITY AND I DRIVE NO MORE THAN 65 PULLING THE TRAILER. THERE WAS EXTENSIVE DAMAGE TO THE BODY OF THE RV AND THE TIRES ALSO DESTROYED THE WIRING TO THE ELECTRIC BRAKES. STOPPING A 14000 POUND TRAILER WITH A BLOWN TIRE AND NO BRAKES AT 65 MPH IS A HARROWING EXPERIENCE. I FOUND A TIRE STORE IN HENDERSON NV THAT REPLACED ALL 4 TIRES WITH GOODYEAR MARATHON TIRES AND REPAIRED THE BRAKES. I CALLED JAYCO AND THEY HAD ME DROP OFF THE TIRES AT A LOCAL JAYCO DEALER. I ALSO FILED A WARRANTY CLAIM WITH TOWMAX. NO RESULTS..

    NHTSA complaint 10888258
  3. Filed Aug 16, 2015Failure Jun 25, 2015Joshua Tree, CATires

    IN NOV.2014 WE PURCHASED A NEW 2014 JAYCO 5TH WHEEL. ON OUR NEXT TRIP WITH LESS THAN 7000 MILES ON OUR TIRES, AT RECOMMENDED TIRES PRESSURE 65 PSI. AT 11 MILES FROM HOME WE HAD A LEFT REAR TIRE BLOW OUT AT 50 MPH WITH MINIMUM DAMAGE. TWO DAYS LATER INTO OUR TRIP, THE RIGHT REAR TIRE BLOW OUT AT 60 MPH CAUSING MAJOR DAMAGE. THREAD HAD SEPARATED ALL THE WAY AROUND BOTH TIRES. THE TIRES WERE POWER KING TOWMAX STR ST225/75R15D.

    NHTSA complaint 10748996
  4. Filed May 18, 2015Failure May 18, 20153,500 milesSouthold, NYTires

    TOWMAX STR TIRE, BELT FAILURE. WHILE PERFORMING ROUTINE MAINTENCE CHECKS ON BRAKES, SPRINGS AND HUBS, TIRE WAS TAKEN OFF UNIT TO ACCESS THESE COMPONENTS. UPON REMOVAL THE TIRE WAS EXAMINED AND FOUND TO BE OUT OF ROUND AND HAVE A BLISTER WITH TORN RUBBER ON THE INSIDE WALL. UPON FURTHER INSPECTION THE BELTS SEEM TO HAVE LET GO AND THE TIRE IS NOW FULLY ROUNDED WHERE IT CONTACTS THE ROAD. PROPER TIRE PRESSURE HAS BEEN AND IS CURRENTLY MAINTAINED THROUGHOUT IT'S SHORT SERVICE LIFE. TIRE DID NOT BLOW, AS FAILURE WAS AVERTED DUE TO THIS INSPECTION AND IT WILL BE REPLACED.

    NHTSA complaint 10717082
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • RC-14V196 May 6, 2014 · Service Bulletin/Repair Instructions
    JAYCO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING RECALL ON MICROWAVE IN RECREATIONAL VEHICLE. *PE
Source: NHTSA manufacturer communications files.