Complaints about the 2014 Jayco Eagle Premier peaked in 2015, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Trailer, Not Applicable, built in United States. Owner complaints on file from May 18, 2015 to Sep 2, 2016.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-266 | May 7, 2015 | In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used | Equipment | 2,747 | Part replacement |
| 14V-196 | Apr 16, 2014 | In the affected vehicles, the microwave may start on its own and begin heating when unattended | Equipment | 192 | Part replacement |
| 13V-168 | Apr 30, 2013 | In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged | Equipment | 2,491 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
I WAS TRAVELING NORTH ON THE NY THRUWAY IN 85+ WEATHER. IT WAS 2 PM THE ROADWAY WAS CLEAR OF DEBRIS. THE PASSENGER SIDE, REAR AXLE TIRE INSTANTLY DEFLATED. I PULLED TO THE SIDE OF THE ROAD. A GUARDRAIL PREVENTED ME FROM ACCESSING THE TIRE. AS A RESULT I HAD TO MOVE DOWN THE EXTREMELY NARROW SHOULDER UNTIL THE GUARDRAIL ENDED (APPROXIMATELY 2 MILES). THE TIRE WAS SPLIT FROM BEAD TO BEAD STRAIGHT ACROSS THE TIRE. I HAD TO PURCHASE A NEW TIRE.THE FAILED TIRE WAS A POWER KING TOWMAX ST235 80 R16 DOT 83B5 GPB 5012. THE TIRE WAS RETURNED TO DYNAMIC TIRE CORP. THEY SENT ME A LETTER STATING THAT THE TIRE WAS DAMAGED BY A ROAD HAZARD. THE TRAILER IS TOWED BY A DULLY TRUCK. ANY ROAD HAZARD HAD TO IMPACT THE REAR OUTSIDE TRUCK TIRE AND THE FRONT AXLE TIRE ON THE TRAILER. I AM JUST A REGULAR DRIVER WITH 40 YEARS DRIVING EXPERIENCE, THEIR EXPLANATION SEEMS SUSPICIOUS TO ME.
NHTSA complaint 10903341WE WERE JUST LEAVING AZ IN APRIL 2016 TRAVELING NORTH ON A FREEWAY AT 65 MPH WHEN THE PASSENGER TIRE ON OUR 2014 JAYCO EAGLE PREMIER FIFTH WHEEL EXPLODED. I HAVE A TIRE MONITORING SYSTEM ON THE TIRES AND EVERYTHING LOOKED GOOD PRIOR TO THE BLOWOUT. THE TIRES ARE TOWMAX 235X80X16. I CHANGED THE TIRE AND PROCEEDED DOWN THE SAME HIGHWAY. ABOUT 8 MILES LATER THE TIRE ON THE DRIVERS SIDE BLEW. SINCE MY SPARE WAS ALREADY IN USE I HAD TO LIMP DOWN THE HIGHWAY 6 MILES ON THE SHOULDER TO GET TO AN EXIT WHERE I COULD SAFELY GET OFF THE ROAD. THE TOWMAX TIRES CAME WITH THE TRAILER NEW AND HAD ABOUT 3000 MILES ON THEM. THE RV WAS UNDER THE MAXIMUM LOAD CAPACITY AND I DRIVE NO MORE THAN 65 PULLING THE TRAILER. THERE WAS EXTENSIVE DAMAGE TO THE BODY OF THE RV AND THE TIRES ALSO DESTROYED THE WIRING TO THE ELECTRIC BRAKES. STOPPING A 14000 POUND TRAILER WITH A BLOWN TIRE AND NO BRAKES AT 65 MPH IS A HARROWING EXPERIENCE. I FOUND A TIRE STORE IN HENDERSON NV THAT REPLACED ALL 4 TIRES WITH GOODYEAR MARATHON TIRES AND REPAIRED THE BRAKES. I CALLED JAYCO AND THEY HAD ME DROP OFF THE TIRES AT A LOCAL JAYCO DEALER. I ALSO FILED A WARRANTY CLAIM WITH TOWMAX. NO RESULTS..
NHTSA complaint 10888258IN NOV.2014 WE PURCHASED A NEW 2014 JAYCO 5TH WHEEL. ON OUR NEXT TRIP WITH LESS THAN 7000 MILES ON OUR TIRES, AT RECOMMENDED TIRES PRESSURE 65 PSI. AT 11 MILES FROM HOME WE HAD A LEFT REAR TIRE BLOW OUT AT 50 MPH WITH MINIMUM DAMAGE. TWO DAYS LATER INTO OUR TRIP, THE RIGHT REAR TIRE BLOW OUT AT 60 MPH CAUSING MAJOR DAMAGE. THREAD HAD SEPARATED ALL THE WAY AROUND BOTH TIRES. THE TIRES WERE POWER KING TOWMAX STR ST225/75R15D.
NHTSA complaint 10748996TOWMAX STR TIRE, BELT FAILURE. WHILE PERFORMING ROUTINE MAINTENCE CHECKS ON BRAKES, SPRINGS AND HUBS, TIRE WAS TAKEN OFF UNIT TO ACCESS THESE COMPONENTS. UPON REMOVAL THE TIRE WAS EXAMINED AND FOUND TO BE OUT OF ROUND AND HAVE A BLISTER WITH TORN RUBBER ON THE INSIDE WALL. UPON FURTHER INSPECTION THE BELTS SEEM TO HAVE LET GO AND THE TIRE IS NOW FULLY ROUNDED WHERE IT CONTACTS THE ROAD. PROPER TIRE PRESSURE HAS BEEN AND IS CURRENTLY MAINTAINED THROUGHOUT IT'S SHORT SERVICE LIFE. TIRE DID NOT BLOW, AS FAILURE WAS AVERTED DUE TO THIS INSPECTION AND IT WILL BE REPLACED.
NHTSA complaint 10717082Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.