Complaints over time
Complaints about the 2013 Jayco Eagle peaked in 2014, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2013 Jayco Eagle
Trailer, Not Applicable, built in United States. Owner complaints on file from Mar 20, 2014 to Jun 26, 2015.
Recall campaigns covering this model year352k vehicles or units across those campaigns
Owner complaints2Close to the median 2013 trailer
Severity index0.02013 trailers average 6.0
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2013 Jayco Eagle name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2013 Jayco Eagle
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-746 | Nov 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf | Equipment | 49,563 | Part replacement |
| 13V-168 | Apr 30, 2013 | In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged | Equipment | 2,491 | Part replacement |
| 13V-070 | Mar 1, 2013 | Vehicles were manufactured January 24, 2013, through February 27, 2013 and equipped with a power converter supplied by Progressive Dynamics, Inc.… | Electrical system | 66 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2013 Jayco Eagle
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 26, 2015Failure Jun 3, 20152,600 milesNormal, ILWheels
WE WERE TRAVELING SOUTHBOUND ON HIGHWAY IL45 IN SOUTHERN ILLINOIS WHEN OUR DRIVER'S SIDE REAR TIRE ON OUR FIFTH WHEEL CAMPER BLEW OUT. IT CAUSED NOT ONLY A BLOWN TIRE, BUT ALSO CAUSED THE STABILIZER BARS TO BREAK. WHEN SPEAKING TO SEVERAL VERY KNOWLEDGEABLE 5TH WHEEL OWNERS AND TIRE SERVICE DEALERS, WE HAVE LEARNED THAT THE TIRES PUT ON OUR CAMPER HAD BARELY MET U.S. LOAD/WEIGHT STANDARDS. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE "POWER KING" BRAND (CHEAP, MADE IN CHINA), THAT WERE PUT ON OUR CAMPER. THE JAYCO EAGLE IS A VERY HEAVY CAMPER, THUS NEEDING HEAVY DUTY TIRES, NOT THE LIGHT-WEIGHT TIRES THAT WERE CAME WITH THE CAMPER. IF WE HAD BEEN GOING ANY FASTER, IN A CONSTRUCTION ZONE, OR A HIGH-TRAFFIC AREA, A BLOWOUT COULD HAVE BEEN DISASTROUS! WE WOULD LIKE JAYCO TO DO RIGHT BY THEIR CUSTOMERS AND REPLACE THESE DEFECTIVE TIRES!
NHTSA complaint 10730599 - Filed Mar 20, 2014Failure Aug 1, 2013Lakewood, COService brakes, Body
TL* THE CONTACT OWNS A 2013 EAGLE BOAT TRAILER. THE CONTACT STATED THAT THERE WERE MULTIPLE BRAKE FAILURES. THE BRAKE FLUID LEAKED FROM THE TRAILER. THE TRAILER WAS TAKEN TO A MECHANIC, WHO STATED THE COMPRESSOR WASHERS IN THE BRAKE CALIBERS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND ALREADY HAD REPLACED THE BOAT TRAILER HOWEVER, AGAIN REPLACEMENT BOAT TRAILER FORCES THE TRAILER TO BE OUT OF LEVEL 5 INCHES CAUSING WATER TO ACCUMULATE AND ADD EXCESSIVE WEIGHT TO THE TRAILER. THE CONTACT ALERTED THE MANUFACTURE ABOUT THE FAILURE HOWEVER HAD YET TO PROVIDE A SOLUTION FOR THE FAILURE. THE CONTACT FELT THE REASONABLE AMOUNT OF TIME FOR REPAIR HAD SURPASSED BEING THAT THE CONTACT HAD ALREADY WAITED 7 MONTHS FOR A REMEDY THE MANUFACTURE HAD FAILED TO PROVIDE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint 10573772
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - 22-043 Feb 10, 2022 · Service Bulletin/Repair Instructions
Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout. - SRP - 22-043 Jan 27, 2022 · Service Bulletin/Repair Instructions
(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - TSB-14-005 Jan 28, 2014 · Service Bulletin/Repair Instructions
JAYCO: ON SOME MODELS, INSPECT FOR POWER CORD BOX AND IF BOX IS MISSING, INSTALL. MODEL 2014 EAGLE TRAVEL TRAILER. *PE - TSB-12-007 Oct 25, 2012 · Service Bulletin/Repair Instructions
JAYCO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. TEST AND REPLACE GAS LINE MAIN QUICK DISCONNECT VALVE. MODELS 2013 FLIGHT BUNGALOW TRAVEL TRAILERS, FLIGHT TRAVEL TRAILERS, EAGLE TRAVEL TRAILERS, FEATHER ULTRA LITE TRAVEL TRAILER, FEATHER ULTRA LITE…
Source: NHTSA manufacturer communications files.