Complaints over time
Complaints about the 2020 Jayco Embark peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Jayco Embark
Trailer, Not Applicable, built in United States. Owner complaints on file from Jan 20, 2022 to Jan 20, 2022.
Recall campaigns covering this model year52,626 vehicles or units across those campaigns
Owner complaints1Close to the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Jayco Embark name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2020 Jayco Embark
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-886 | Nov 16, 2021 | Rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow… | Suspension | 625 | Part replacement |
| 21V-769 | Sep 29, 2021 | Instrument cluster may intermittently go blank while the vehicle is in motion | Electrical system | 994 | Software update |
| 21V-529 | Jul 13, 2021 | Adhesive that bonds the vented portion of the window may fail | Equipment | 833 | Part replacement |
| 20V-547 | Sep 9, 2020 | Electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged | Electrical system | 166 | Repair or modification |
| 19V-177 | Mar 6, 2019 | While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles | Trailer hitches | 8 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Jayco Embark
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 20, 2022Failure Dec 17, 2021Nampa, IDLpg systems
The component involved is the LP regulator 2nd stage cover that is used on a travel trailer LP system. I received a recall notice to have the LP regulator replaced as they were know to be leaking. I took the trailer to my dealer and they replaced the LP regulator but I was told that they did not have a plastic cover for the second stage of the regulator. The cover is required by ANSI 1192 section 5.2.15.8. The regulator that replaced the leaking regulator was a different shape and the second stage cover from the leaking regulator did not fit the new regulator. The cover is required to prevent the vent at the bottom of the second stage from freezing over with moisture and causing the regulator to malfunction and creating a safety issue. I insisted that a cover be placed on the regulator. I was first told that they were not putting covers on the new regulators as they did not receive any with the shipment of new regulators. I continued to insist that they find a cover. The technician went to the parts department but was told that the covers were decorative and they were not supplying them. I still insisted and they found one and put it on my regulator. I talked with the shop foreman and told him of the problem and that he was creating a safety issue on all of the trailers that were getting new regulators. He said he would look into it. I asked for a response but have heard nothing. I called the rv manufacture and told them about the problem. They said they would call me back the next day. I haven't had a call. I am sending this to you as I am sure with the experience I encountered there are hundreds or maybe even thousands of trailers at my dealership alone that have had the regulator changed under the recall but did not get the protective cover.
NHTSA complaint 11448265
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
15 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- INC 23-110 Jun 1, 2023 · Service Bulletin/Repair Instructions
INC (Informational Communication) Regarding Pairing and programming key fobs. - SRP 23-107 May 5, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions. - SRP 22-074 Sep 7, 2022 · Service Bulletin/Repair Instructions
Standard repair procedure (SRP) - Filon roof damage repair instructions. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - SRP 22-053 Mar 30, 2022 · Service Bulletin/Repair Instructions
False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire. - INC 22-054 Mar 30, 2022 · Service Bulletin/Repair Instructions
(INC) Informational communication on when To Sanitize The Fresh Water System. - SRP 22-046 Feb 22, 2022 · Service Bulletin/Repair Instructions
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT” - INC 21-040 Oct 5, 2021 · Service Bulletin/Repair Instructions
RVC BRIDGE; INVERTER LOCATIONS - SRP 21-039 Oct 5, 2021 · Service Bulletin/Repair Instructions
SANICON TURBO MACERATOR CLOG, IMPELLER ACCESS MY2016-2022. VISUAL DIAGNOSTIC INSTRUCTIONS FOR 2016-2022 MACERATOR - SRP 21-035 Oct 5, 2021 · Service Bulletin/Repair Instructions
THE MACERATOR WILL NOT RUN OR RUNS BUT WILL NOT PUMP. VISUAL DIAGNOSTIC INSTRUCTIONS FOR 2016-2022 MACERATOR REPAIR METHODS - INC 20-023 Sep 25, 2020 · Service Bulletin/Repair Instructions
Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system. - 20-020 INC Jul 22, 2020 · Service Bulletin/Repair Instructions
Informational Communication Notice (INC) Instructions how to reset a GFCI - INC 20-011 Mar 26, 2020 · Service Bulletin/Repair Instructions
Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 19-039 Aug 16, 2019 · Service Bulletin/Repair Instructions
LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
Source: NHTSA manufacturer communications files.