Complaints over time
Complaints about the 2025 Jayco Granite Ridge by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Jayco Granite Ridge
Other, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Mar 12, 2026 to Mar 12, 2026.
Recall campaigns covering this model year1100 vehicles or units across those campaigns
Owner complaints1Close to the median 2025 other
Severity index0.02025 others average 12.2
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2025 Jayco Granite Ridge name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2025 Jayco Granite Ridge
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-736 | Oct 28, 2025 | Certification Label may have the front and rear axle information reversed | Equipment | 100 | Label or owner notice |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Jayco Granite Ridge
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 12, 2026Failure Mar 1, 2026Bainbridge Island, WAAxle assembly, Differential unit, Unknown or other
I have owned my 2025 Jayco Granite Ridge 22T for approximately 9 months. I have encountered a number of warranty issues that are slowly being resolved. I write to you out of concern for a leaking pinion seal (at ~14,000 miles) that may lead to driveshaft and/or differential failure events including rear wheel lockup. This has been reported for the 2024 Jayco Granite Ridge 22T and a safety recall has been issued: Jayco Inc 24V-158 / Ford 24V-102 I have not been able to find any safety recalls to the 2025 model year, however I have been unable to determine any substantive differences between my 2025 unit and the 2024 units. Thus I suspect that the same issue for which the recall was issued on the 2024 model, also affects the 2025 model year. Ford tells me that driveline modifications occur after the vehicle leaves the Ford Factory. Jayco tells me that there are no driveline modifications that occur once the unit reaches the Jayco factory. So nobody seems to want to take responsibility for it. But my unit is marketed as a 'adventure capable" 4 season camper, which would be fine, but that means driving on snowy/icy mountain roads and potential exposes me to a rear wheel lockup event that could prove to be fatal in winter time conditions. I urge you to extend the recall noted above to the 2025 Model year.
NHTSA complaint 11723809
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 26-014 May 15, 2026 · Service Bulletin/Repair Instructions
Standard Repair Procedure (SRP) Antenna Connections may not be fully made. Repair instructions are on how to verify if the connections were made properly between the harness and the SiriusXM antenna. - CAN 25-014 Aug 8, 2025 · Service Campaign
Chassis Advisory Notice (CAN) - Ford Recall 25S49_25V-315 - Rearview Camera Image May Not Display. - TSB 25-012 Jun 10, 2025 · Service Bulletin/Repair Instructions
Technical Service Bulletin (TSB) Entry step Ignition lockout not connected. Instructions on how to hook-up the entry step Ignition lockout.
Source: NHTSA manufacturer communications files.