Model year

2004 Jayco Greyhawk

Other, gasoline, built in United States. Owner complaints on file from May 17, 2005 to Mar 13, 2009.

Recall campaigns covering this model year861k vehicles or units across those campaigns
Owner complaints2Below the median 2004 other
Severity index0.02004 others average 7.3
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2004 Jayco Greyhawk peaked in 2005, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751200512007200920112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2004 Jayco Greyhawk name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Fuel system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2004 Jayco Greyhawk

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2004 Jayco Greyhawk
CampaignFiledSubjectComponentVehiclesRemedy
17V-746Nov 21, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdfEquipment49,563Part replacement
06V-095Mar 31, 2006Certain motor homes built on ford chassis may experience stalling without warning while driving and may or may not restartElectrical system1,107Part replacement
06V-082Mar 28, 2006On certain motor homes built on ford e-series chassis, the air filter element material process resulted in an air filter paper element that can…Engine and cooling1,107Part replacement
05V-556Dec 16, 2005On certain motor homes, the hitch receiver may have missing reinforcing platesTrailer hitches1,878Part replacement
05V-476Oct 14, 2005Certain motor homes built on chevrolet c3500 (express) cutaway chassis have a towing pigtail that will not show brake lights on the towed vehicle…Equipment237Not stated
05V-354Aug 8, 2005On certain motor homes, the cable ties, which attach the main wiring harness to the frame rails, may break and cause the wire harness to drop into…Electrical system285Inspection
05V-023Jan 28, 2005On certain motor homes, the 120-volt shore power cord was wired without a circuit protection deviceElectrical system32Repair or modification
03V-383Oct 9, 2003On certain motor homes equipped with samsung microwave ovens, these units were produced with a defective panelEquipment6,442Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2004 Jayco Greyhawk

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Mar 13, 2009Failure Mar 2, 200735,879 milesAshland, KSElectrical system

    THE BATTERY RAN DOWN ON THE CHASSIS AND WAS RECHARGED. THE WARNING LIGHTS IN THE INSTRUMENT CLUSTER DID NOT COME ON, HOWEVER, THE ENGINE STARTED EASILY. TURNED THE ENGINE OFF RESTARTED IT SEVERAL TIMES BUT THE WARNING LIGHTS DID NOT COME ON. ALL OTHER LIGHTS CAME ON AND THE ILLUMINATION FOR THE INSTRUMENT CLUSTER WAS LIGHTED WHEN THE MAIN LIGHT SWITCH WAS TURNED ON BUT NO WARNING LIGHTS, OIL, GAS, TACH,SPEEDOMETER,BATTERY CONDITION, SEAT BELT WARNING, NOTHING. THE MOTOR HOME SAT FOR SEVERAL DAYS AND WHEN STARTED AGAIN THE WARNING LIGHT ALL CAME ON. PREPARED TO GO ON A TRIP WENT OUT TO START THE CAMPER NO WARNING LIGHTS. DROVE FROM ASHLAND TO DODGE CITY ALTERNATOR WAS NOT CHARGING THE BATTERY BUT WITH THE COACH GENERATOR ON THE BATTERY WAS CHARGED AT ABOUT 12.7 VOLTS. JUST OUTSIDE OF DODGE CITY THE LIGHTS CAME ON AND REMAINED ON FOR THE REST OF THE TRIP TO GARDEN AND THE BURTUS FORD DEALER WHO RAN TESTS AND FOUND NOTHING WRONG CHANGED A FUSE UNDER THE DASH. RETURNED TO ASHLAND WITH NO PROBLEM RETURN. THE PROBLEM WAS NOT FIXED. THE WARNING LIGHTS WOULD GO OFF AND ON FOR NO APPARENT REASON. SOMETIMES THEY WOULD STAY ON FOR THE WHOLE TRIP, OTHER TIMES THEY WOULD GO OUT AND STAY OUT. JAYCO WOULD NOT MAKE ANY EFFORT TO FIND THE PROBLEM SAYING IT WAS FORDS PROBLEM AND FORD DEALERS IN THE AREA COULD NOT SEEM TO FIND OUT WHAT WAS HAPPENING. I HAVE TRIED TO TRACE THE PROBLEM BUT TO KNOW AVAIL. IT WOULD SEEM THAT AN INSTRUMENT PANEL MICROPROCESSOR IS SOME HOW INVOLVED. I HAVE TRACED IT TO A POSSIBLE FUSE DIODE BUT CANNOT FIND A REPLACEMENT PART FOR IT. THE ONLY WAY I CAN GO ON A TRIP IS TO USE MY GSR A SPEEDOMETER AND RUN THE COACH GENERATOR TO KEEP THE BATTERY CHARGED. SO FAR THE HEADLIGHTS AND TURN SIGNALS CONTINUE TO WORK BUT THE HEADLIGHTS BLINK OF FOR A FEW MOMENTS AND MAKE IT VERY DIFFICULT TO DRIVE AT NIGHT. THERE HAVE BEEN SOME RECALLS ON THE WORKHORSE CHASSIS INVOLVING FAULTY MICROPROCESSORS AND I WONDER IF I HAVE MISSED A RECALL SOMEWHERE. *TR

    NHTSA complaint 10261739
  2. Filed May 17, 2005Failure May 15, 20058,600 milesHouse Springs, MOFuel system, Hoses, Lines/piping, And fittings

    WHILE PREPPING MY 2004 JAYCO GRAYHAWK 24SS CLASS C MOTORHOME FOR OUR NEXT TRIP I DISCOVERED THAT THE FUEL LINE FEEDING THE GENERATOR IS LEAKING. IT LEAKS WHILE THE GENERATOR IS RUNNING AND FOR A WHILE AFTERWARD, I GUESS UNTIL VACUUM STOPS IT. WHAT WAS ESPECIALLY SCARY IS THAT THE HOSE RUNS ABOVE AND PARALLEL TO THE GENERATOR EXHAUST PIPE SO THE GAS LEAKS ONTO THE PIPE. THE RUBBER FUEL LINE WAS SCUFFED AND HAD A PUNCTURE ABOUT A FOOT UPSTREAM FROM THE GENERATOR CONNECTION. MY GUESS IS THAT A PIECE OF HIGHWAY DEBRIS HIT IT WHILE WE WERE COMING BACK FROM OUR PREVIOUS TRIP. THAT FUEL LINE IS FAIRLY EXPOSED BENEATH THE MOTORHOME AND IS JUST SOFT RUBBER. I HATE TO IMAGINE WHAT MIGHT HAVE HAPPENED IF WE HAD RUN THE GENERATOR FOR SOME TIME WITH IT LEAKING-- THE EXHAUST GETS PRETTY HOT. I TOOK IT IN TO A GENERATOR REPAIR SHOP THIS MORNING -MY JAYCO DEALER DOESN'T WORK ON ANYTHING GASOLINE, THOUGH THEY WILL PAY FOR IT UNDER WARRANTY. I ASKED THAT THE FUEL LINE BE REPLACED WITH A HOSE THAT HAS A METAL BRAID OUTER COVER. THE SHOP SAID THEY WOULD TRY TO FIND SOMETHING LIKE THAT FOR ME. SEEMS JAYCO, AND PROBABLY OTHER MANUFACTURERS TOO, COULD DO A BETTER JOB PROTECTING POTETIALLY DANGEROUS PARTS UNDERNEATH THEIR MOTORHOMES.

    NHTSA complaint 10121246
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 22-083 Feb 23, 2023 · Service Bulletin/Repair Instructions
    Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
Source: NHTSA manufacturer communications files.