Complaints over time
Complaints about the 2011 Jayco JAY Feather peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Jayco JAY Feather
Trailer, Not Applicable, built in United States. Owner complaints on file from Sep 21, 2018 to Sep 21, 2018.
Recall campaigns covering this model year350k vehicles or units across those campaigns
Owner complaints1Close to the median 2011 trailer
Severity index100.02011 trailers average 10.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2011 Jayco JAY Feather name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2011 Jayco JAY Feather
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-746 | Nov 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf | Equipment | 49,563 | Part replacement |
| 10V-500 | Oct 21, 2010 | Potential exists for a small fracture within the line delivering gas to the oven cavity burner | Equipment | 836 | Part replacement |
| 10V-395 | Sep 9, 2010 | Jayco is recalling certain model year 2011 jay feather select travel trailers, series x213 manufactured from may 17, 2010 through august 16, 2010… | Equipment | 90 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Jayco JAY Feather
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 21, 2018Failure Sep 10, 201815,000 milesChelsea, ALTires1 injured
ON SEPT. 10TH 2018 OUR RV DEALER CHECKED THE TIRE PRESSURE IN ALL TIRES BEFORE US LEAVING WITH THE TRAILER TO TRAVEL TO ELBERTA AL. WE LEFT ABOVE LOCATION AT APPROX. 0900HRS. IN ROUTE TO ELBERTA AL. AT APPROX. 1330HRS. NEAR MILE MARKER 52 ON I65 SB TIRE 1 BLEW OUT WE PULLED OVER ON THE SIDE OF THE INTERSTATE AND CHANGED THE TIRE WITH THE SPARE TIRE. WE PURCHASED A NEW TIRE TO REPLACE TIRE 1. TIRE SHOP MOUNTED THE NEW TIRE BACK ON & PLACED THE SPARE TIRE BACK ON THE SPARE CARRIER & AGAIN CHECKED TIRE PRESSURE IN ALL TIRES & THEY WERE AT THE CORRECT PSI. WE LEFT THAT LOCATION & TRAVELED TO OUR CAMPGROUND A FEW MILES DOWN THE ROAD. WE STAYED AT OUR LOCATION UNTIL SEPT. 17TH 2018. NO PICTURE AVAILABLE & WE DID NOT KEEP THE TIRE OF THE FIRST BLOWOUT ON SEPT. 17TH 2018 WE LEFT ELBERTA AL BACK IN ROUTE TO CALERA AL AT APPROX. 0930HRS. AT APPROX. 1115HRS NEAR MILE MARKER 60 ON I65NB TIRE 2 BLEW OUT. WE PULLED TO THE SHOULDER OF THE INTERSTATE. THE BLOWOUT RESULTED IN THE TREAD WRAPPING AROUND THE AXLE AND BREAKING SYSTEM OF THE TRAILER. AFTER MANY ATTEMPTS TO GET THE TREAD OFF THE TRAILER AND MY HUSBAND CAUSING INJURY TO HIS ARMS FROM THE WIRES OF THE TIRE, WE CONTACTED A TOWING COMPANY FOR ASSISTANCE AT THE RECOMMENDATION OF TOWING SERVICES FROM THE COUNTY SHERIFF'S OFFICE. THE TOW OWNER ARRIVED & WAS ABLE TO REMOVE THE TREAD AND PLACE THE SPARE TIRE ON. THIS BLOWOUT RESULTED IN BREAK DAMAGE TO BREAK 2 & SKIRT DAMAGE TO THE CAMPER. WE CONTINUED TO OUR DESTINATION EXITING I65NB IN MONTGOMERY & TRAVELING THE REST OF THE WAY ON HWY 31. ON HWY 31 NEAR THE PINE LEVEL 65 OVER PASS TIRE 3 BLEW OUT. WE WERE ABLE TO PULL OFF INTO A GAS STATION PARKING LOT. WE UNHITCHED THE TRAILER & HAD TO DRIVE TO THE NEAREST TIRE SERVICE CENTER & REPLACED THE TIRE FROM THE SECOND BLOW OUT TO PLACE ON THE 3RD BLOWOUT. CLAIM AND PROPERTY CLAIM FILLED WITH GOODYEAR *DT *TR *DT*JB
NHTSA complaint 11130613
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Source: NHTSA manufacturer communications files.