Complaints over time
Complaints about the 2011 Jayco JAY Series peaked in 2014, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Jayco JAY Series
Other, gasoline, RWD/Rear-Wheel Drive, built in United States. Owner complaints on file from May 6, 2014 to May 6, 2014.
Recall campaigns covering this model year352k vehicles or units across those campaigns
Owner complaints1Below the median 2011 other
Severity index0.02011 others average 11.2
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2011 Jayco JAY Series name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2011 Jayco JAY Series
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-292 | May 3, 2018 | Manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism | Structure | 2,155 | Label or owner notice |
| 17V-746 | Nov 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf | Equipment | 49,563 | Part replacement |
| 13V-558 | Nov 7, 2013 | In these vehicles, if a component failure occurs in the roof lifter system, the failure may cause the roof to abruptly collapse to the closed position | Structure | 91 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Jayco JAY Series
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 6, 2014Failure May 5, 2014Pasadna, CATires
TL* THE CONTACT OWNS A MICHELIN LTX M/S LT225/75R16 115/112R LRE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE ISSUE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10586822
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Source: NHTSA manufacturer communications files.