Complaints about the 2011 Jayco Melbourne Class C peaked in 2013, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Other, gasoline, RWD/Rear-Wheel Drive, built in United States. Owner complaints on file from Jul 31, 2013 to Jun 16, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-746 | Nov 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf | Equipment | 49,563 | Part replacement |
| 12V-451 | Sep 14, 2012 | These trailers may have an improper electrical connection at the buss bar on the affected transfer switches | Electrical system | 1,596 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
THE FRAME APPEARS TO BE BENDING JUST AFT OF THE DIFFERENTIAL ON THE PASSENGER SIDE DROPPING THE REAR OF THE MOTORHOME AND CAUSING INTERNAL DAMAGE TO THE COACH AT THE SPOT OF THE BEND. NUMEROUS COMPLAINTS TO JAYCO HAVE BEEN MADE. JAYCO MODIFIED THE FRAME ON THIS E450 BY ADDING A SECTION INTO THE FRAME. THIS CONDITION HAS HAPPENED OVER TIME AND WAS NOTICED IN THE FRST 4 YEARS OF OWNERSHIP. I BOUGHT THIS COACH NEW. I HAD IT INSPECTED AND THE INSPECION ONLY REVEALED THAT THERE WAS A PROBLEM, WITH NO FURTHER DESCRIPTION OF THE PROBLEM. THERE HASVE BEEN NO INCIDENTS RELATED TO THIS PROBLEM. PICTURE #1 IS A VIEW OF THE FLOOR THAT SHOS IT IS BOWING. #2 SHOWS HOW THE CABINET AT FLOOR LEVEL HAS BROKEN AND OPENED UP. PICTURE #3 SHOWS THE FIRST PROBLEM EXPERIENCED WITH THIS RIG, WHERRE THE AFTER SECTION OF THE OVERLOAD SPRINGS WERE CATCHING ON THE FRAME. THIS WAS FIXED BY REMOVING A SECTION OF THE SPRING.
NHTSA complaint 112204512011 JAYCO MELBOURNE. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM MALFUNCTION RECALL NOTICE. *SMD THE CONSUMER STATED THE MAIN CIRCUIT BREAKER TRIPPED WHEN THE CAMPER WAS CONNECTED A POWER SOURCE. THE OUTLET AT THE PARK WAS CHECKED AND NO PROBLEM WAS FOUND. THE CONSUMER USED HIS GENERATOR, AND WAS ABLE TO SWITCH THE 30 AMP TO ON THE NEXT DAY. A MONTH LATER, THE CONSUMER STOPPED TO AN RV PARK, AND WAS UNABLE TO RECEIVE 30 AMP ELECTRICITY. THE PARK MANAGER CHECKED THE POWER SOURCE AND FOUND NO PROBLEM WITH THE OUTLET. WHEN THE CONSUMER ARRIVED AT HIS SON'S HOUSE, HE CONNECTED THE CAMPER TO THE 30 AMP OUTLET NEWLY INSTALLED BY A CERTIFIED ELECTRICIAN, WHEN SUDDENLY HE SMELLED SMOKE INSIDE THE CAMPER. THE ELECTRICIAN PULLED THE PANEL LOCATED UNDER THE BED AND FOUND THE ELECTRICAL BOX HOUSING THE TRANSFER SWITCH AND THE CONNECTION BAR MELTED. THE CONSUMER CONTACTED THE MANUFACTURER AND REPORTED THE PROBLEM. THEY REPEATEDLY FAILED TO RETURN HIS CALLS. THE CONSUMER PURCHASED A REPLACEMENT TRANSFER SWITCH, AND TOOK THE RV TO A REPAIR SHOP. THE MANUFACTURER PAID FOR THE LABOR ONLY. JAYCO INFORMED THE CONSUMER HIS RV WAS NOT PART OF THE RECALL, AND HE WOULD NOT BE REIMBURSED FOR THE PART, AND THEY PAID FOR THE LABOR AS A GOOD WILL GESTURE.
NHTSA complaint 10532508Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.