Model year

2011 Jayco Melbourne Class C

Other, gasoline, RWD/Rear-Wheel Drive, built in United States. Owner complaints on file from Jul 31, 2013 to Jun 16, 2019.

Recall campaigns covering this model year251k vehicles or units across those campaigns
Owner complaints2Close to the median 2011 other
Severity index0.02011 others average 11.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2011 Jayco Melbourne Class C peaked in 2013, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120131201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2011 Jayco Melbourne Class C name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2011 Jayco Melbourne Class C

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2011 Jayco Melbourne Class C
CampaignFiledSubjectComponentVehiclesRemedy
17V-746Nov 21, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdfEquipment49,563Part replacement
12V-451Sep 14, 2012These trailers may have an improper electrical connection at the buss bar on the affected transfer switchesElectrical system1,596Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2011 Jayco Melbourne Class C

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Jun 16, 2019Failure Nov 12, 20168,500 milesWest Richland, WABody

    THE FRAME APPEARS TO BE BENDING JUST AFT OF THE DIFFERENTIAL ON THE PASSENGER SIDE DROPPING THE REAR OF THE MOTORHOME AND CAUSING INTERNAL DAMAGE TO THE COACH AT THE SPOT OF THE BEND. NUMEROUS COMPLAINTS TO JAYCO HAVE BEEN MADE. JAYCO MODIFIED THE FRAME ON THIS E450 BY ADDING A SECTION INTO THE FRAME. THIS CONDITION HAS HAPPENED OVER TIME AND WAS NOTICED IN THE FRST 4 YEARS OF OWNERSHIP. I BOUGHT THIS COACH NEW. I HAD IT INSPECTED AND THE INSPECION ONLY REVEALED THAT THERE WAS A PROBLEM, WITH NO FURTHER DESCRIPTION OF THE PROBLEM. THERE HASVE BEEN NO INCIDENTS RELATED TO THIS PROBLEM. PICTURE #1 IS A VIEW OF THE FLOOR THAT SHOS IT IS BOWING. #2 SHOWS HOW THE CABINET AT FLOOR LEVEL HAS BROKEN AND OPENED UP. PICTURE #3 SHOWS THE FIRST PROBLEM EXPERIENCED WITH THIS RIG, WHERRE THE AFTER SECTION OF THE OVERLOAD SPRINGS WERE CATCHING ON THE FRAME. THIS WAS FIXED BY REMOVING A SECTION OF THE SPRING.

    NHTSA complaint 11220451
  2. Filed Jul 31, 2013Failure Apr 18, 2013Destin, FLElectrical system

    2011 JAYCO MELBOURNE. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM MALFUNCTION RECALL NOTICE. *SMD THE CONSUMER STATED THE MAIN CIRCUIT BREAKER TRIPPED WHEN THE CAMPER WAS CONNECTED A POWER SOURCE. THE OUTLET AT THE PARK WAS CHECKED AND NO PROBLEM WAS FOUND. THE CONSUMER USED HIS GENERATOR, AND WAS ABLE TO SWITCH THE 30 AMP TO ON THE NEXT DAY. A MONTH LATER, THE CONSUMER STOPPED TO AN RV PARK, AND WAS UNABLE TO RECEIVE 30 AMP ELECTRICITY. THE PARK MANAGER CHECKED THE POWER SOURCE AND FOUND NO PROBLEM WITH THE OUTLET. WHEN THE CONSUMER ARRIVED AT HIS SON'S HOUSE, HE CONNECTED THE CAMPER TO THE 30 AMP OUTLET NEWLY INSTALLED BY A CERTIFIED ELECTRICIAN, WHEN SUDDENLY HE SMELLED SMOKE INSIDE THE CAMPER. THE ELECTRICIAN PULLED THE PANEL LOCATED UNDER THE BED AND FOUND THE ELECTRICAL BOX HOUSING THE TRANSFER SWITCH AND THE CONNECTION BAR MELTED. THE CONSUMER CONTACTED THE MANUFACTURER AND REPORTED THE PROBLEM. THEY REPEATEDLY FAILED TO RETURN HIS CALLS. THE CONSUMER PURCHASED A REPLACEMENT TRANSFER SWITCH, AND TOOK THE RV TO A REPAIR SHOP. THE MANUFACTURER PAID FOR THE LABOR ONLY. JAYCO INFORMED THE CONSUMER HIS RV WAS NOT PART OF THE RECALL, AND HE WOULD NOT BE REIMBURSED FOR THE PART, AND THEY PAID FOR THE LABOR AS A GOOD WILL GESTURE.

    NHTSA complaint 10532508
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Source: NHTSA manufacturer communications files.